Reception

Reviews of Hotel Kleis

3.5 out of 5
Hotel Kleis
405 Pivovarská, Cvikov, Liberecký kraj

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jan, Prague, CZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So we have stayed in very unusual times of the national quarantine due to COVID-19. Since the beginning of our stay all restaurants were shut including the that belongs to this hotel, but the staff managed to at secure us a nice breakfast, so we don't need to starve ourselves. The hotel is very pretty and modern with a lot of character. Can't comment on the restaurant or brewery as due to the quarantine there was no chance to visit. Lovely staff and some good hikes in the proximity of the hotel!
Stayed 3 nights in Mar 2020

10/10 Excellent

JOCHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Malene

Stayed 1 night in Dec 2023

8/10 Good

Magnus

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Iwona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Service am Check-In, der bereitwillig auf Kundenwünsche einging. Zur Begrüßung gab es einen Coupon für ein kleines Bier im angeschlossenen, ebenfalls sehr empfehlenswerten Restaurant.
Stayed 1 night in Oct 2019
Response from Veronika Konečná on 2019/10/19
Vielen dank für Ihren Aufenhalt und für den Feedback. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Veronika Konečná Hotel Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location und Flaire des Hotels sind hervorragend! Das Zimmer war klein, aber fein. Was allerdings überhaupt nicht funktioniert hat war das WiFi.
Stayed 1 night in Sep 2019
Response from Veronika Konečná on 2019/10/19
Vielen dank für Ihren Aufenhalt und für den Feedback. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Veronika Konečná Hotel Manager

10/10 Excellent

jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Veronika Konečná on 2019/10/17
Mnohokrát děškujeme za Vaši návštěvu i za zpětnou vazbu. Rádi Vás u nás opět přivítáme. S přátelským pozdravem, Veronika Konečná Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Freudliches und zuvorkommener Service. Die Zimmer waren funktional und geräumig, sowie neuwertig. Das anliegende Restaurant hervorragend mit verschiedenem selbstgebrauten Bier im Angebot.
Stayed 1 night in Feb 2019
Response from Hotel Kleis on 2019/2/28
Vielen Dank für die schöne Bewertung Hotel Kleis