This was a decent hotel overall but a few things that happened is the reason for the 3 star rating. A member of the cleaning staff took a dookie in my toilet while I was out. I get it that sometimes when you gotta go, you gotta go, and I'm not knocking them for that. However, if you clog said toilet, especially with the toilet paper that needs to go in a basket, own up to it and get it fixed before the guest comes back. It was awkward going to the front desk about this, but they were quick to fix the issue.
The atrium of the hotel was very noisy at all hours. Lots of tours start at 4am, so there is a lot of hustle and bustle that you can hear through your room. There are also late arrivals where a doorbell needs to be rung to be let in. It echoes throughout the atrium when it chimes. Bring your ear plugs.
The hot water wasn’t dependable. Sometimes you had a nice, strong hot shower and others you had to hustle to get the soap off as you felt the cold water seep in.
The staff was friendly and the room was clean and comfortable. When our group left for a 4am trek, the hotel gave us a brown bag breakfast, which was nice. The breakfast was typical for Peruvian hotels, including all the usual items.
Out of the 3 hotels I stayed at on my trip, this was my least favorite, but it was affordable and in a great location. All the major attractions were walkable from here and there were some great restaurants in the area. It could also accommodate for our large group.
