Mansión Alcázar Boutique Hotel

Property class: 4

Choose dates to view prices

Consider a stay at Mansión Alcázar Boutique Hotel and take advantage of free cooked-to-order breakfast, a coffee shop/cafe, and a garden. Treat yourself to a manicure/pedicure, a body treatment, or a body scrub at the onsite spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare, and garden views. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a library and dry cleaning/laundry services.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Business services
  • Bar
The current price is NT$2,592
NT$2,852 total
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Queen Bed

A large bed with a canopy, a bedside table with a lamp, and a window with curtains.

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

A neatly made bed with white linens and two rolled towels placed on the bed.

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a book titled 'Ecuador', a hat, and a view of the outside through large windows.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

A hotel room with a large bed, wooden headboard, a decorative wall panel, a nightstand with a lamp, and a wardrobe.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Superior Twin Room, 2 Twin Beds

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

A hotel room with a large bed, a sofa, a small table with chairs, and a desk with a lamp.

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Traditional Suite, 1 King Bed

A hotel room with a large bed, two nightstands, a canopy bed, and a decorative wall piece.

Traditional Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

A hotel room with two beds, a sitting area with a chair, a small table with a vase of flowers, and a brick fireplace.

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
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About the neighborhood

Located in Downtown Cuenca, a neighborhood in Cuenca, Mansión Alcázar Boutique Hotel is near the airport and near a boardwalk/promenade. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are local attractions and those in the mood for shopping can visit Plaza Rotary Market and Mall del Rio. Inter-American Center of Popular Arts and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
Map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104

What's nearby

  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    3 min walk - 0.3 km
  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    3 min walk - 0.3 km
  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    12 min walk - 1.0 km
  • Church of Santo Domingo
    2 min walk - 0.2 km
  • San Sebastian Plaza
    5 min walk - 0.5 km

Getting around

  • 14n - Antonio Borrero Station
    9 min walk
  • Gaspar Sangurima Tram Station
    14 min walk
  • Cuenca (CUE-Mariscal Lamar)
    7 min drive

Restaurants

  • Chocolateria Dos Chorreras
    3 min walk
  • Molinos Tradicion Cafe
    5 min walk
  • Café Del Parque
    5 min walk
  • Terra Rooftop, 360
    4 min walk
  • Tienda Cafe
    4 min walk

About this property

Mansión Alcázar Boutique Hotel

  • Upscale historic hotel in the city center
  • Free cooked-to-order breakfast, a coffee shop/cafe, and a garden are just a few of the amenities provided at Mansión Alcázar Boutique Hotel. Treat yourself to a manicure/pedicure, a body treatment, or a body scrub at the onsite spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Additional perks include:
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • Babysitting (surcharge), luggage storage, and a front-desk safe
    • A TV in the lobby, a computer station, and a 24-hour front desk
    • Guest reviews say great things about the helpful staff, first-rate property condition, and location
  • Room features
  • All guestrooms are individually decorated, and include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 46-inch LED TVs with satellite channels
    • Wardrobes/closets, full-sized refrigerators/freezers, and heating

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NT$1,972 total
Oct 25 - Oct 26
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Frequently asked questions

Is Mansión Alcázar Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mansión Alcázar Boutique Hotel?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Mansión Alcázar Boutique Hotel on 2026/10/25 start from NT$2,592, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mansión Alcázar Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mansión Alcázar Boutique Hotel?

Check-out is at noon.

Does Mansión Alcázar Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 13 per person applies.

Where is Mansión Alcázar Boutique Hotel located?

Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of San Cenaculo Church, Church of Santo Domingo, and Iglesia San Sebastián. San Sebastian Plaza and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mansión Alcázar Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 336 out of 396 reviews
Rating 8 - Good. 35 out of 396 reviews
Rating 6 - Okay. 11 out of 396 reviews
Rating 4 - Poor. 5 out of 396 reviews
Rating 2 - Terrible. 9 out of 396 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mansion Alcazar was amazing, the hotel is beautiful and very well kept, the staff are friendly and helpful. Great experience!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful and accommodating. They helped us order taxis and gave us recommendations for where to eat and visit. I had the Inca massage and it was amazing. We will definitely stay there again and recommend it.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!! Beautiful gardens!! Would never know this is located in the heart of the city. Very peaceful and relaxing.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful classic Spanish architecture. Very helpful and kind staff. Delicious food
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast, clean rooms, amazing staff very helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. From the minute that you enter to the time that you leave the service to the client was absolutely top notch. The young lady that assisted us was great. Overall 100000% recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so impressive and genuinely a caring team. The restaurant servers were very attentive. In particular, Veronica and Fernanda at the front took great care of us . It made such a difference to combine a beautiful historic property with superb service . The best experience and I’m sure we shall return someday.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very close to the main square. Great restaurants that are walking distance. I was traveling with a friend and both of our rooms were very comfortable and quiet. The staff was very professional and friendly. Breakfast is included and it’s delicious. Highly recommend this hotel. Cuenca is a very beautiful and safe city! Many thanks to Veronica and Fernanda for their great hospitality.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great clean facilities with wonderful staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Great service, clean suite, friendly staff!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Great location and beautiful hotel.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, amazing gardens, friendly wonderful staff, a calm oasis within the beautiful historic district. Close to so many things; walkable area--no car needed.
Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very friendly staff! Would gladly stay here again.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, location, staff and service are outstanding
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best part of my stay eas the staff - they were incrredibly helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully restored building with a lovely garden, immaculate rooms, and in a convenient location.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so pretty and clean, the staff is very friendly and the location is perfect
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, all of them very attentive, the hotel looked very clean, vintage and comfortable.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- beautiful gardens — excellent help from the staff
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. It being so historic, the garde is beautiful. Something that will make it a plus will be having airport transfer, included in the stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place and the staff was very friendly
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were incredibly helpful. The garden is stunning and A Feast for all of the senses. The room was very comfortable and the hot water bottle they put in the bed at night made it incredibly cozy and delightful
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property to stay at Cuenca. Veronica, Nina and all serving staff were just exemplary
Stayed 2 nights in Apr 2025