Very helpful and warm staff. I was treated with dignity and made to feel like a welcome guest.
My room was neat, clean, and free of stains, though somewhat cold and dusty. It had fresh linens and toiletries, and the medium-sized refrigerator was a nice bonus. I adjusted to the temperature after the first day, and the extra comforter kept me comfortable at night.
The shower had excellent water pressure and got very hot. I appreciated the comfortable office chair and area rug beneath the desk, which made working much more pleasant. Room service was available most of the day, arrived quickly, and was delicious and very affordable.
I am sensitive to noise, so I was impressed by how quiet the hotel was. Guests were not shouting or repeatedly slamming doors, and despite the uncarpeted hallways, the hotel remained surprisingly peaceful.
My main complaint was the curtains. This was my fourth accommodation and second hotel in Ecuador, and I've noticed a similar issue elsewhere. The curtains were installed more than half a foot away from the window and were zebra blinds that blocked little light. Exterior lights also shone directly into the room at night, making the curtains almost ineffective.
The area has plenty of essentials, including two barbers, ATMs, convenience stores, and pharmacies. The tram station is directly across the street, and the airport is about a five-minute drive away.
Overall, this is a quaint, cozy hotel at a reasonable price. Thanks so much!