水晶湖 (FLL) 附近飯店 | 熱門住宿限時優惠 起

「It’s great place and good service when we checked in.」

「good」

「I have always enjoyed staying at Hilton properties, which is why this experience has been so disappointing. After checking out of Home2 Suites by Hilton Pompano Beach, I discovered that I had been charged a $267 smoking fee. The problem is simple: I do not smoke, and there was absolutely no smoking in my room during my stay. What has been even more frustrating than the charge itself is the complete lack of communication. I have called the hotel three separate times, was told my concern would...

「房间发现了蟑螂，早餐不错。总体性价比不高」

「I waited until after our stay was over to write this review, hoping things would improve. Unfortunately, they only got worse. Calling Beachcomber a “resort” is generous. It’s an outdated property that feels more like an old motel with an ocean view. Our room had a balcony door that wouldn’t close properly, a lamp that flickered like it was about to burn out, and a TV with only a few working channels. Maintenance’s solution? “See? It works.” Customer service was just as disappointing. I asked...

「This Hilton hotel fell short of my expectations. The hallway was okay, but it had a dog smell. The beddings were not ironed and also smelled bad. We requested a change of beddings on the second day, but we were unsure if they had reused the same ones since the pillowcases were all crumpled. As a family of four, we were provided with three towels, three washcloths, and one hand towel, which seemed odd. When the housekeeping cleaned the room, she didn’t replace the hand towel on the floor and only...

「Like the property and have stayed there several times, however, I'm getting impatient for my $200 deposit to be returned to my debit card.」

「good」

「Katleen was helpful to accommodate us with a couple of rooms changing due to low water pressure and a leaking pipe. We had to move our belongings around but they are helpful to us.」