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Alaia Lodge

3.5 star property
Hotel in Crans-Montana with 2 restaurants and a full-service spa

Choose dates to view prices

Escape to Alaia Lodge, where indulgence meets relaxation. Unwind with a rejuvenating spa treatment, grab a drink at one of the 2 bars, or enjoy coffee/tea in the lobby - and make sure to take advantage of free self parking and WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Pet friendly
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Separate bedroom
Private bathroom
Desk
Laptop workspace
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, free WiFi

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Laptop workspace
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, desk, laptop workspace, free WiFi

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Separate bedroom
Private bathroom
Desk
Laptop workspace
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, desk, laptop workspace, free WiFi

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Desk
Laptop workspace
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Bathroom

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Desk
Living room
Laptop workspace
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
2 bedrooms
Private bathroom
Living room
Desk
Laptop workspace
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
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About the neighborhood

Map
Rte du Rawyl 10, Crans-Montana, 3963

What's nearby

  • Crans-Cry d'Er Gondola - 5 min walk - 0.4 km
  • Golf Club Crans-sur-Sierre - 8 min walk - 0.7 km
  • Montana - Cry d'Er Gondola - 11 min walk - 1.0 km
  • Violettes Express Gondola - 5 min drive - 3.2 km
  • Aminona Gondola Lift - 8 min drive - 6.3 km

Getting around

  • Randogne Montana Station - 3 min drive
  • Sion (SIR) - 36 min drive

Restaurants

  • ‪Café Bar 1900 - ‬2 min walk
  • ‪New Pub - ‬8 min walk
  • ‪Restaurant Molino - ‬3 min walk
  • ‪Le Chalet - ‬7 min walk
  • ‪Madriz - ‬9 min walk

About this property

Alaia Lodge

Property highlights
Take advantage of 2 bars, a full-service spa, and 2 restaurants at Alaia Lodge. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, coffee/tea in the lobby, and a vending machine
Room features
All guestrooms at Alaia Lodge offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Heating, limited housekeeping, and desks

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  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 78 reviews
The price is NT$5,976
NT$6,588 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 to 20 for adults and CHF 10 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Ski storage

Conveniences

  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's MEWS mobile app before check-in

Renovations and closures

The property is closed between May 5 and May 15.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 to 20 for adults, and CHF 10 to 15 for children
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alaia Lodge Hotel
Alaia Lodge Crans-Montana
Alaia Lodge Hotel Crans-Montana

Frequently asked questions

Is Alaia Lodge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Alaia Lodge?

Self parking is free at this property.

What time is check-in at Alaia Lodge?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Alaia Lodge?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Alaia Lodge located?

Situated in Crans-Montana, this spa hotel is within a 5-minute walk of Crans-Cry d'Er Gondola and Rue du Prado. Golf Club Crans-sur-Sierre and Casino de Crans-Montana are also within 15 minutes. Randogne Montana Station is 22 minutes by foot.

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Reviews

Alaia Lodge Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 55 out of 86 reviews
Rating 8 - Good. 26 out of 86 reviews
Rating 6 - Okay. 3 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

Reviews

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Its just 3 min walk from lifts. They also provided parking with no additional charges. They have ski room with boot heaters. Highly recommend!
Stayed 2 nights in Jan 2025

8/10 Good

Suetngan Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only outdoor parking available. It started to snow this morning, so it is a bit inconvenient to load luggages.
Stayed 1 night in Oct 2025

8/10 Good

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y el personal muy amable
Stayed 2 nights in Oct 2025

10/10 Excellent

Tinelli

Liked: Cleanliness, staff & service, property conditions & facilities
Molto bella e particolare
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amélie

Liked: Cleanliness, amenities, property conditions & facilities
L’hôtel est très beau et bien entretenu. Super bien placé également proche du centre et des télécabines, parfait pour nos randonnées. Le seul point négatif serait que le personnel des restaurants en dessous de l’hôtel jette les déchets (bouteilles) dans les conteneurs entre 22h et minuit…pas très agréable.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alaïa top

Hôtel très bon rapport qualité / prix, très grande chambre en très bon état ; literie un poil rigide, mais personnel extrêmement accueillant et attentif; merci beaucoup.
Stayed 1 night in Jul 2025

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig hjælpsomt personale
Stayed 1 night in Jul 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for the price we paid. Good location and convenient to everything
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pas bien accueilli lors de notre arrivée Lors de la fin du séjour , lors de la remise des voire la réceptionniste super sympa contrairement à celui de la veille très aigrie et antipathique une froideur
Stayed 1 night in Mar 2025

10/10 Excellent

Emery

Liked: Cleanliness, property conditions & facilities, room comfort

Great ski soot

Great location and a quick walk to the Cry d’er lift. Across the street from the bus stop and in the town plus a quick walk to Montana, grocery stores and a lot of restaurants nearby. Rooms are spacious and well designed, separate WC from the shower and sink which is great. Lots of plugs and adapters available in the room. Great views. Basic tea and instant coffee plus two bottles of water at check in. They should have resticked the coffee but didn’t but a quick ask. Great view of the mountains and nice balacony.
Stayed 4 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

Super

Nous avons passé une excellente nuit et profité du restaurant très agréable sympathique et délicieuses pizzas
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gutes Hotel

neues Hotel, sehr gute Betten und Dusche. Frühstück lässt zu wünschen übrig, Serviceangestelle ist unmotiviert und Auswahl limitiert.
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Niemand verantwortlich

Feueralarm mitten in der Nacht. Niemand vom Hotel ist gekommen. Familie die nicht rein konnte hat vor unserer Zimmertüre "geschlafen" mit einem Baby. Wir waren die ganze Nacht wach. Nach 2 Wochen immer noch keine Rückmeldung/Rückerstattung. Es kann einfach nichts sein, dass niemand das Picket-Handy dabei hat, und niemand erreichbar ist.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit week end parfait en famille. Petit dejeuner au top
Stayed 2 nights in Oct 2024

8/10 Good

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très agréable avec un beau volume sous le toit. Un seul problème c’est la ventilation globale et surtout de la salle de bain qui pose vraiment problème. D’autre part la conception de la douche est problématique car vous ne pouvez pas prendre une douche sans mettre de l’eau partout et rien ne sèche Sinon petit déjeuner excellent dans une salle très agréable et le personnel est charmant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

8/10 Good

Mattia

Liked: Amenities, property conditions & facilities
A pochi minuti a piedi dal centro. Struttura rinnovata con camere ampie e confortevoli. Buon rapporto qualità/prezzo.
Stayed 1 night in Aug 2024

10/10 Excellent

Pierre-Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Aug 2024

8/10 Good

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Der Aufenthalt war soweit ok jedoch unser Zimmer der Klasse Deluxe zuzuordnen ein wenig übertrieben. Kein Safe, wenig Schränke wir lebten aus dem Koffer, nur 1 Stuhl auf dem Balkon, kein Kühlschrank ... Zum Glück waren die Herren im Restaurant mehr als freundlich! SG, Helmut
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodge is in a great location close to the bus, the lake, good restaurants, and the gondola. Unfortunately I didn’t check well enough the pictures and was a bit disappointed by the view. You mostly see trees from the window/balcony and not the mountains. If you drive, it’s good because there’s a parking lot. The sheets were comfy, the towels were nice and it was very clean. Check in and out is contactless. Overall very good budget option in Crans.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localisation centrale à Crans. Bar et resto à côté. Chambre taille agréable. Manque rideaux occultants. Chambre supérieure avec petite terrasse ensoleillée. Globalement très bien
Stayed 1 night in Jul 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you included variety of breakfest
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Apr 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut gelegenes Hotel zum Skifahren.

Es gab immer ein leckeres Frühstück. Lachs und Champagner gab es nicht, war jetzt für mich auch nicht wichtig. Die Talstation ist in wenigen Minuten zu Fuss gut erreichbar. Das einzige Schwachpunkt war, dass bei der Buchung unter „Beliebte Annehmlichkeiten“ Wellness aufgeführt ist. Leider gibt es dies aber nicht, nur Sauna & Massagen, nur auf Reservation und gegen Bezahlung.
Stayed 5 nights in Mar 2024