Thank you so much for the great feedback Jianming. We are looking forward to see you again on your next visit.

Thank you for taking the time to share your feedback. Hope to have you return to the resort soon!

Hi Annie,Thank you for taking the time to rate your stay at Crown Isle. We are delighted to hear that you had a pleasant experience during your time with us, in one of our BRAND NEW ACCOMMODATIONS. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.All the best!

Hi William,Our goal is for you to have an awesome stay, and we are glad that you find the layout of your suite spacious and very clean. I apologize if you perceive our front desk team as not welcoming, that is uncommon for them to receive that feedback, usually get an excellent rating for going above and beyond, like what they've done when you asked for charging stations in town and other questions during check-in. I would highly appreciate it if you could give us more information about your front desk experience so we can address it better. Thank you, we hope to see you again soon.

Hello Glenda, Thank you for taking the time to leave us a review. We appreciate the kind words, it was a pleasure to have you as our guest.Stay safe and see you again soon.

Hi Laura,Thank you very much for the very kind feedback! Reviews like yours are our greatest reward and motivation to provide excellent and consistent service all the time!It was a pleasure to have you stay with us, we look forward to your return.

Hi Jennifer,Thank you for your feedback.The room type that you have booked doesn't have a shower-tub combo or en-suite jacuzzi. It features a modern kitchenette, with a full-size fridge and dishwasher, a living room area with a fireplace, a walk-in shower, and a cozy bedroom with king sized bed. I suggest booking a King Suite with a jacuzzi/whirlpool for your future stay, as it best fits your preference. It was a pleasure to have you stay with us, we look forward to welcoming you again soon.

Thank you for staying with us and taking a moment to share your review. Our goal is for you to have an awesome experience while staying here and it appears from your short but sweet review that you did. ;)It was a pleasure to have you stay with us and we look forward to your return. All the best!

Hello Nolan,Thank you for staying with us and taking a moment to share your review. Our goal is for you to have an awesome experience while staying here and we are glad to here that we have achieved it.It was a pleasure to have you stay with us, we hope to see you again soon.Cheers!

Hello Jodi,Thank you for taking the time to share your review with us. We apologize for the inconvenience you experienced during your stay. We strive to provide our guests with the best possible experience and we are sorry that we did not meet your expectations. We acknowledge your concerns about the toilet, in fact, we already have plans to replace all the toilet seats in the building where you stayed. We are in the final stage of completing our brand-new accommodations that will surely best fit your preference. Once again, I apologize that we weren’t able to meet your expectations, and we hope that you give us another try as clearly, this is not the experience we wished for you.All the best.

Hello Charlotte,Thank you for staying with us and taking a moment to share your review. Great news, starting May 18, 2024, breakfast will be available from 8 AM to 11 AM. Aside from your in-room refreshments, complimentary specialty coffee and treats are always available at the front desk, also a great way to start your morning.Once again thank you very much, we look forward to welcoming you again soon.

Hi Pauline,Our goal is for you to have an awesome experience while staying here and it appears from your review that you did, thank you for the 5 out of 5 rating!We all look forward to welcoming you again soon.

Hello Siobhan,Thank you for your 5 out of 5 rating, and for choosing Crown Isle for your stay. We are delighted to hear that everything was perfect during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Sincerely,

Hi Mandy,Thanks for the rating, our goal is for you to have an awesome experience while staying here and it appears from your review that you did.It was a pleasure to have you stay with us and we look forward to your return. All the best!

Hello Ashely,Thank you for staying with us and taking a moment to share your review. Our goal is for you to have an awesome experience while staying here and it appears from your review that you did.It was a pleasure to have you stay with us and we look forward to your return.

Hello Anna,Thank you for the 5 out of 5 rating! We are delighted to hear that everything was perfect during your visit and that our team was pleasant and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. All the best!

Hi Dean,We appreciate the wonderful review, thanks for the 5 out of 5 rating, we are glad that you enjoy your stay.All the best!

Dear Kathy,Thank you for staying with us and taking a moment to rate your visit. It was a pleasure to have you stay with us, and we look forward to welcoming you back during your next visit.Cheers!

Hi Anna,Thank you for the 5 out of 5 rating. We highly value your feedback, and one of our commitments is to continuously improve specially on the service part to ensure our guests are always comfortable and have a great experience. As of the moment, we do not have our own shuttle service, though we want to support all other local business in town, we can't be too dependent on them. We are looking to have our own transport service that will surely enhance our guest experience, so stay tune on that!Once again, thank you very much, it was a pleasure to have you stay with us!

Hello Ashley,Thank you for the amazing 5 out of 5 ratings and for taking the time to share your wonderful review. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.All the best!

Hello Kevin,Thank you for taking the time to rate your stay, and thank you for the 5 out of 5 rating! We are happy to know that you had a great stay, and we are all looking forward to seeing you again soon.All the best.

Hi Amanda,Thank you for the feedback. Our goal is for you to have an awesome experience while staying here and it appears from your review that you did. Regarding the taps, our maintenance team is currently in the market looking for matching taps and showers to upgrade the ones that we have in our suites. We value your feedback, one of our commitments is to continuously improve our service and accommodation to ensure your comfort and great experience.Once again, thank you very much, we are looking forward to welcoming you again soon. All the best.

Hi Kimberley,Big thanks for the 5 out of 5 rating! This is truly a great reward for our hard work and dedication to providing all our dear guests like you with a consistent and excellent experience. It was a pleasure to have you stay with us, we are looking forward to hosting you again soon. All the best!

Hello Denise,Wow, thank you for a great review. It is truly rewarding for our team to know the result of our hard work, we appreciate your time sharing this. It is always a pleasure to have you stay with us, we all look forward to welcoming you again soon!Cheers!

Hi Rebecca,Thank you for a great feedback. Our goal is to provide you with excellent accommodation and service, and we are glad to know that we have achieved it based on this 5 out of 5 review. Once again, thank you very much, it is always a pleasure to have you stay with us. See you again soon!

Hi August,Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay overall and appreciate your perfect rating.It was a pleasure to have you stay with us, we hope to see you again soon.Cheers!

Hi Elia,Thank you for sharing your feedback with us. We are delighted to hear that you found our accommodation nice and quiet during your stay. Your kind words and perfect score mean a lot to us.Once again thank you very much, we all look forward to welcoming you again soon.

Hi Maricela,Our goal is for you to have an awesome experience while staying here and it appears from your review that you did, thank you for the 5 out of 5 rating.It was a pleasure to have you stay with us, we look forward to welcoming you again soon.All the best!

Hello Jillia,Your 5 out of 5 rating is truly a reward for our efforts, thank you very much for the appreciation and we are so glad that you enjoy your stay.We are looking forward to welcome you back soon!

Hi Tracy,Thank you for sharing your feedback, and I apologize for the disturbance you have experienced during your stay last January. I have sent you a private message to better assist you with your concern.Thank you very much.

Hi Jay,We appreciate your time sharing with us your experience, and I sincerely apologize for the inconvenience due to lack of hot water for the jaccuzi tub. Each of our rooms at Crown Isle is equipped with a 40-gallon tank, if the hot water was continuously running, it might have emptied the tank and needed to wait 30 minutes to 1 hour to replenish. We acknowledge and value your concern, our team is continuously and diligently looking for a long term solution on this matter. Once again, we apologize for the inconvenience, have a great rest of your day.

Hello Jacob,Your 5 out of 5 rating means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.All the best!

Hi Diana,Thank you for staying with us and taking a moment to share your review. I apologize for the inconvenience and disturbance during your stay, we are constantly working on improving our accommodations to ensure a more enjoyable experience for our guests. We have a quiet time is between 11pm-7am. We are asking our guests to keep their conversations and music quiet and respectful to other guests as penalties or eviction may be enforced for noise complaints. We encourage you to contact front desk or night security for any disturbances so we can better assist you in your future visit. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Our brand new cottages will be available this spring, and these individual units will provide more privacy and comfort that will surely fit best with your liking.Once again, thank you very much, it was a pleasure to have you stay with us.

Dear Anne,Thank you for your rating. Our goal is for you to have an awesome experience while staying here, feel free to share with us how we can make your stay even more comfortable and excellent on your next visit.It was a pleasure to have you stay with us, all the best to you always.

Dear Chloe,We appreciate your feedback as it helps us learn how you perceived the quality of your visit, let us know where we are doing well, and where we need to implement change.We have taken note of your comment regarding the rooms and we are constantly working on improving our accommodations to ensure a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. You might have noticed during the time of your visit that we are adding more accommodations, our brand new cottages will be available this spring, and these individual units will provide more privacy and comfort that will surely fit best with your liking.Once again, thank you very much, it was a pleasure to have you stay with us.All the best!

Hi John,Thank you for the kind words, our goal is for you to have an awesome experience while staying here and it appears from your rating that you did.It was a pleasure to have you stay with us and we look forward to your return. All the best!

Hi Cory,Thank you for taking the time to provide feedback on your recent stay at Crown Isle. We greatly appreciate your kind words about our team and cleanliness of our rooms. Your satisfaction is our top priority and we are glad that you enjoyed your stay. We all look forward to seeing you again soon!All the best!

Hi James,Thank you for taking the time to rate your stay at Crown Isle. We strive to provide our guests with the best possible experience, and it is wonderful to hear that we have achieved that.It was a pleasure to have you stay with us and we look forward to your return.

Dear Michael,We appreciate you giving us 10 out of 10 rating. We are delighted to hear that you had a pleasant stay and that we were able to meet your expectations. We strive to provide our guests with the best possible experience and it is wonderful to hear that we have achieved that.It was a pleasure to have you stay with us and we look forward to your return.All the best!

Dear Allister,We appreciate your time to leave us your feedback, thank you for the wonderful 5/5 rating, this means a lot for our team, it is always great to know that we have met your expectations. It was a pleasure to have you stay with us, we hope to see you again very soon!

Hi Lesly,Thank you for the wonderful rating! We all look forward to see you again soon.Cheers!

Hi Rod,Thank you for taking the time to rate your stay at Crown Isle. We strive to provide our guests with the best possible experience, and it is wonderful to hear that we have achieved that.It was a pleasure to have you stay with us and we look forward to your return.Happy New Year!

Hi Jennifer,Thank you for staying with us and for sharing your experience. We all wish you the best, and we look forward welcoming you again very soon.Cheers!

Hello Trent,Thank you for the 10/10 rating, it is always a pleasure to know that we have achieved our greatest goal, to provide you with the best experience and excellent service. It was a pleasure to have you stay with us, see you again soon!

Hi Carin,Thank you very much for the lovely comment! Our goal is to provide our dear guests an excellent service and experience, we are so glad that we have achieved that. It was a pleasure to have you stay with us, we all look forward to seeing you again soon.All the best!

Hello Patrick,We appreciate your time leaving us a feedback. We are happy to know that you find our room nice as well us the Christmas decorations. The whole Crown Isle team worked together to decorate the property this season, everything you saw was a product of hard work, passion and love. We are so glad you enjoyed it. Once again, thank you very much, we all wish you a wonderful holiday season!Sincerely,

Hi Santana,We appreciate your time to leave us a rating, thank you very much for the fantastic 5/5 score! We hope to see you again soon.Have an awesome holidays!

Hello Nicole,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Crown Isle and that you were pleased with the service you received. We strive to provide the best possible experience for our guests and your feedback is a testament to our hard work. Thanks for signing up with Stash, we are all excited to see you more often here at Crown Isle!Cheers!