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科爾斯登莊園飯店及高爾夫俱樂部的評分

3 out of 5
科爾斯登莊園飯店及高爾夫俱樂部
Coulsdon Court Road, Old Coulsdon, Coulsdon, England

評論

7.6

不錯哦

10 分,有夠讚;633 則評論中有 170 則" "
8 分,不錯哦;633 則評論中有 266 則" "
6 分,一般般;633 則評論中有 115 則" "
4 分,不太好;633 則評論中有 60 則" "
2 分,很糟糕;633 則評論中有 22 則" "

8.2/10

整潔度

8.0/10

員工素質

7.2/10

設施服務

6.8/10

住宿環境和硬體

7.2/10

環保程度

評論

8/10 不錯哦

Allan

Very comfortable
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Kerry

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

N

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent staff!

2/10 很糟糕

Graham

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Hannah

家庭旅遊
喜歡:整潔度和員工素質
Polite and friendly staff, the restaurant was great the room although comfortable was very dated.
於 2024 年 4 月住了 1 晚

4/10 不太好

Chris

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Hotel in serious need of some TLC Scruffy room with a broken window Staff semi interested Overall very poor Best avoided
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Wojciech

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Brendan

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Ann-Marie

寵物同遊, 商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel might be a little bit old but it's a perfectly acceptable and a comfy place to stay. The staff are very friendly and the views over the golf course are lovely. We have stayed a number of times with work and I will certainly stay again.
於 2024 年 2 月住了 1 晚

6/10 一般般

Steven

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Monica

不喜歡:整潔度和住宿環境和硬體
Once we arrived to the hotel we have done check in which we was given a key for room 113. Once we open the room there was a couple sleeping that was waken up by the door opening. I returned to reception to report the incident, we was given room 317. Once we arrived to the room the room was freezing cold with the window half open, the bathroom was freezing cold with only towels for one person. As it was very late and being over tired due to travel we decided not to contact reception. Breakfast in the next morning was ok but coffee was almost called and hardly any bread left I have reported to reception all the fiasco but i was told if we wanted to have another coffee and to complain directly to there manager. This is a very poor service
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mark

商務旅客
喜歡:整潔度和員工素質
Staff were very helpful and the food was very nice
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Joshua

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful location
Really nice comfortable room. Very clean and cosy. Beautiful setting and attractive building. Breakfast was a bit chaotic but very nice once I got it.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jtinder

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Alison

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Richard

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Joe

商務旅客
喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Stuart

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Stuart

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Barbara

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Martyn

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Easy parking, great hotel, lovely buffet breakfast and all the staff are so friendly and helpful. Great stay
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Barbara

情侶出遊
喜歡:整潔度、員工素質和設施服務
Historic property in lush green grounds Lots of character offsets the individual quirks of the rooms which is reflected in the prices A good option instead of budget hotels
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Nadine

喜歡:整潔度
Excellent food/restaurant If still on the menu, the Sea Bass was superb. Room bit 'tired' - bathroom needed attention & water (heavy rain) dripped in on carpet during the night. Staff all v helpful & keen to please. V restful, lovely surrounds. Worth staying.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Jeremy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Simon

於 2023 年 10 月住了 1 晚

8/10 不錯哦

Denise

喜歡:整潔度、員工素質和客房舒適度
I always use Coulsdon Manor when visiting my mum. I really like staying there and it is ideal for my needs. The surroundings are lovely a very nice setting. A bit of a reburb needed in some areas, but the rooms are nice and clean decent shower etc. My last visit on Monday, a new Receptionist just arrived was on duty, such a lovely friendly lady who made us feel very welcome
於 2023 年 9 月住了 1 晚

6/10 一般般

Barbara

情侶出遊
喜歡:整潔度和員工素質
Aged hotel set in large green grounds with lots of large trees - the rooms we have stayed in need some talc but the hotel is an acceptable convenient option and a welcome change from the cheap chain hotels
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Barbara

情侶出遊
喜歡:員工素質
Historic property set in lovely green grounds with friendly helpful staff but in need of some refurbishing
於 2023 年 9 月住了 1 晚

4/10 不太好

真實旅客

喜歡:整潔度
Dated and tired
Check in was fine. Room was very dated, small fan that was provided was broken (oscillating switch had snapped off), two of the 4 lights didn’t work, shower was pretty weak.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Susanne

於 2023 年 9 月住了 1 晚

4/10 不太好

ANU

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a comically terrible time at Coulsdon. I came with several family members for a reunion and we booked 6 rooms months in advance. The grounds are nice but the rooms are tiny, old and the plumbing barely works. The staff is practically apathetic. You have to explicitly ask for what you expect. My parents’ room toilet only flushed every 5 minutes. My sister’s and my room toilet didn’t flush at all and the manager (whom we had to convince the night desk person to call on the phone) had the gall to tell us “sleep it off, we’ll deal with it in the morning” when this had already been going on 2 days and we were jet lagged and obviously our bodies weren’t working in the right order due to time difference. Other family members had a torn curtain that never got repaired. The staff doesn’t check notes or communicate with each other, and they prefer to give you an excuse first rather than solve the problem. Most times any attempt at understanding or asking to change the room received a response of “we have a wedding, we’re fully booked.” It felt like pulling teeth. We managed to get a room changed because well, the BASIC expectation of a hotel room that is paid up front would be a working toilet, right? When we moved into the new room, there were mosquitoes outside the door and a musty smell in the bathroom. Turns out there was black mold in the shower. But guess what the response was? “We’re fully booked.” It was a disappointing stay and I don’t recommend it.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

LA SHON,RIVERSIDE

商務旅客, 團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gorgeous property in an unassuming location
於 2023 年 8 月住了 1 晚

6/10 一般般

Dawn

於 2023 年 8 月住了 1 晚

4/10 不太好

Jay

不喜歡:住宿環境和硬體
Property in need of overhaul. Non working toilets baths curtains etc. staff tries
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Colin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A great choice!
Very friendly service, highly recommended for London and surrounding area - has good car parking, food very reasonable, very quiet location too.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Richard

喜歡:整潔度、員工素質和客房舒適度
Review
I would recommend this hotel. Everything worked well, the service and catering were excellent, and the location/setting again excellent. My only small comment is that some of the fittings/furniture looked tired & slightly dated.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Ian,Brisbane

情侶出遊
喜歡:整潔度、員工素質和設施服務
We have mixed feelings about our stay at Coulsdon Manor. The property could certainly do with a lot of upkeep and maintenance to get it to a presentable property state. Some staff are excellent and go beyond what is required; some appear not to care less about service. The rooms are not air-conditioned and can be hot at times, even at night. If you leave windows open, expect a visit from mosquitos. The rooms are of acceptable size and the beds are very comfortable; the breakfasts are excellent. There were a few hiccups: being booked in and allocated a room that was not made up as front office believed late in the afternoon; then allocated a room on a higher floor that was ready. Bar staff concentrate on drinks orders and are slow to provide requested water or forget altogether and prioritize drinks over taking food orders even though the latter have to be prepared. Promise to come to table to take food orders then do drinks for over 20 minutes, suggesting they are understaffed at times. One night there was one staff member on to take food orders, prepare and serve drinks, bring out the food and clear indoor and outdoor tables. He was pleasant, competent but absolutely flat chat. Some of the others not so good - take it or leave it if you don't like it! There were some good aspects but some annoying ones as well. 3.5 out of 5 overall. Would we go back: possibly.
於 2023 年 8 月住了 6 晚

8/10 不錯哦

Barbara

情侶出遊
喜歡:整潔度、員工素質和設施服務
Friendly and comfortable in lovely green area
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Peter

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Christian

喜歡:整潔度、員工素質和住宿環境和硬體
Perfect for one night. Thanks
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Tara

家庭旅遊
喜歡:客房舒適度
不喜歡:員工素質
Average hotel .
We stayed for three nights last weekend. We “upgraded “ to an executive room. It was very tired. The carpet is very old and stained. The bathroom was clean. They need to put in stronger brighter light bulbs. My mom’s room’s toilet did not work the whole time we were there and they never fixed it or switched her room! No help carrying bags up the stairs either.
於 2023 年 7 月住了 3 晚

8/10 不錯哦

R

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place to stay in Surrey
It is a lovely place to spend a few nights. I would certainly recommend for a one night stay
於 2023 年 7 月住了 1 晚

8/10 不錯哦

d

喜歡:整潔度、員工素質和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Ronald

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Barbara

情侶出遊
喜歡:員工素質和住宿環境和硬體
Interesting hotel in large grounds
於 2023 年 7 月住了 3 晚

8/10 不錯哦

Darrell

喜歡:整潔度和員工素質
於 2023 年 6 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will be back :-)
Excellent location, beautiful grounds. Breakfast in the morning was delicious. Staff friendly, everything is clean, bed was very comfy… all you need <3
於 2023 年 6 月住了 2 晚

6/10 一般般

Nik

商務旅客
喜歡:整潔度
I was travelling on business with my business partner, we had a room each. This hotel is set in amazing grounds, with a lot of it looking out onto the golf course. There’s plenty of parking. The biggest issue with the hotel is that it is desperately in need of refurbishment - it looks like it was done in the 90’s and nothing since. It goes from small things like not enough sockets in the rooms to very low quality shower fittings. If you remove the picturesque location from this hotel then there’s very little going for it. We arrived at 14:50, with check-in at 15:00. We were told the rooms were not quite ready and so to sit in the bar for 10 mins; ok, fine, we were technically early. Once it hit 15:25, I think the barman could see me getting twitchy and so came and offered a free drink while we waited. Good idea, but maybe the reception should’ve done that when we arrived. Oh, the reason for the delay? The hotel was busy the day before. Wow. Breakfast was £9.99 per day if paid in advance, or £14.99 on the day, so we paid for our 2 days in advance. The cooked breakfast was decidedly average, with my business partner choosing cereal due to seemingly no vegetarian option. £9.99 for some Coco-Pops and a glass of orange juice. I had the cooked breakfast: sausages were bland, as were the beans. On checking out, I was told I needed to pay £14.99 for breakfast for day 2. I explained that we both paid in advance, but then made to wait while the receptionist checked.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Malcolm

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location and price…
Stayed here multiple times, location and price play a huge part. It’s a busy place and I was only there 7 hours overnight before heading for the airport. Very old, very tied but it’s OK. Safe parking available.
於 2023 年 5 月住了 1 晚