「While the hotel was absolutely lovely and the staff very friendly, we were very disappointed. We booked the hotel as we wanted to play golf and given it was a golf hotel, we thought it would be perfect. Unfortunately on arrival we were informed that the golf course would be closed for our entire five night stay. I think we should have been informed in advance and we could have booked an alternative hotel near the area with other golf courses.」
「Misleading and disappointing
I booked this hotel for the “ocean view of white sand beaches” and instead found that it was a view of the concrete canal, that connected to the marina. The white sand beaches were 500 m down and around the corner. The check in instructions were also incorrect, as the desk was not attended and you had to call the number to get someone to open the door for you. The Wi-Fi was very spotty, and rarely worked in my room. The terrace was marked Prive during my visit. The...
「Beautiful property, great amenities, and very short walk to the beach. It was also close enough to central Biarritz. The room was clean and beautifully decorated, but much smaller than expected. Would definitely stay again.」
「well located, close to the coastal walkways and a central street. good breakfast. parking is a problem everywhere so count on parking 5-10 min walk away.」
「Excellent séjour en famille. L’hôtel est magnifique avec une vue superbe.le personnel est incroyable avec des petites attentions pour tous les membres de la famille」
「Lit très confortable. Chambre et salle de bain propres avec télé murale et bureau. Le balcon donnant directement sur le lac n'est pas pour déplaire et permet un bon dépaysement.
Le salon avec restaurant est relativement chic et harmonieux. Quant à l'extérieur avec piscine chauffée, jacuzzi et transats, il vous permet un bon moment de détente.
Enfin, nous sommes très bien accueillis par la réceptionniste bien souriante et serviable.
Merci pour vos services.」
「The only reason I stayed was because I had a 6:45am flight to catch and the hotel is a 5 minute walk to Biarritz airport. It is a motel next to the highway and their electronics door keys did not work for me and another customer who checked in. Minimal amenities and a bit noisy as next to the highway. Room is small and bed not too comfortable. Asked for 5am morning call they said ok but ended up no one called. The only thing I like was the dinner at their restaurant which was surprisingly...
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