Ratings based on 132 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 6, 2019 on Hotels
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2019 on Hotels
5 out of 5
by A verified traveler

Posted Nov 1, 2019
A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
3 out of 5
by A verified traveler from San Francisco, USA

Posted Apr 28, 2019
It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
5 out of 5
by A verified traveler

The gold standard

Posted Apr 20, 2019 on Hotels
RC never disappoints me =p
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2019
2 out of 5
by A verified traveler

Posted Feb 8, 2019
The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
5 out of 5
by A verified traveler

The best that they can do

Posted Dec 27, 2018 on Hotels
Excellent service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2018
5 out of 5
by Grace

Grace T

Posted Dec 10, 2017 on Hotels
Very good!!!
Comment from Hotel Management
Jan 26, 2018 by Reservation Office, Hotel Management
Dear Valued guest, Thank you very much for staying our hotel. We appreciated your feedback and we looking forward to see you soon. Thank you very much.