Ratings based on 1,442 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 15, 2019
Amazing hotel alot to see great club and mall to walk around
4 out of 5
by A verified traveler

Posted Nov 10, 2019
Evrything is OK, but nothing special. A little bit anonymous
5 out of 5
by A verified traveler from Bali

Posted Nov 4, 2019
I like the art installations on the property and nearby areas
Comment from Hotel Management
Nov 5, 2019 by Suzanne C., Hotel Management
Dear Yohan, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you like our art piece installed on our property very much! We look forward to welcoming you back to our hotel in the near future!
5 out of 5
by A verified traveler

Posted Oct 14, 2019
Comment from Hotel Management
Oct 15, 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you very much for taking time to share your experience with us! We look forward to welcoming you back to our hotel in the near future!
5 out of 5
by A verified traveler

Posted Sep 30, 2019
Comment from Hotel Management
Sep 30, 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you very much for taking time to share your experience with us! We look forward to welcoming you back to our hotel in the near future!
5 out of 5
by A verified traveler

Posted Sep 26, 2019
The view is very beautiful. And the bath set is smelly
Comment from Hotel Management
Sep 26, 2019 by Suzanne C., Hotel Management
Dear KA, Thank you very much for taking time to share your experience with us! We are very thrilled to know that you like our room view as well as the bath amenities! We look forward to seeing you again soon!
5 out of 5
by A verified traveler

Posted Sep 4, 2019
Comment from Hotel Management
Sep 10, 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you very much for taking time to share your experience with us! We look forward to welcoming you back to our hotel in the near future!
4 out of 5
by A verified traveler

Posted Aug 25, 2019
Comment from Hotel Management
Aug 26, 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you so much for taking time to share your experience with us! We look forward to seeing you again soon!
4 out of 5
by A verified traveler

Posted Aug 13, 2019 on Hotels
Not many food options compared to galaxy, esp local options Didn’t like how staff brought our bags to front door and dropped on the floor - not hygienic
Comment from Hotel Management
Aug 27, 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. For your feedback, we will share them with related departments for further consideration or improvement. We hope to see you again!
4 out of 5
by A verified traveler

Posted Aug 10, 2019
Comment from Hotel Management
Aug 12, 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you so much for taking time to share your experience with us! We look forward to welcoming you back to our hotel in the near future!