Family Selection at Grand Palladium is a great option for families with everything for the young kids and the adults. The butlers in the rooms (Frida and Luis) and in the pool (Yajira and Miguel) and the waiter (Misael) made our stay extra special for our baby and grandparents. We highly recommend upgrading to the Family selection.
There are a lot of activities for the kids throughout the day to keep them busy. Lots of restaurants to chose from at night.
Carlos
於 2024 年 6 月住了 5 晚
6/10 一般般
Aaron Matthew
團體旅遊
2024年6月12日
喜歡:整潔度和員工素質
Room service options were bad, never had enough water, my app never worked, our tv stopped working multiple times, today our checkout was at 12 and they had our tv saying we were checked out already so we couldn’t order room service.
I booked on Expedia, payed $500 to upgrade for access to everything & then was told we had to pay for another upgrade for access at the pool and we were around screaming kids the whole trip.
Aaron Matthew
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Chadwick,Los Angeles
2024年6月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Chadwick
於 2024 年 6 月住了 5 晚
6/10 一般般
Barbara Ann
2024年6月11日
不喜歡:整潔度
Barbara Ann
於 2024 年 6 月住了 5 晚
6/10 一般般
Juana
家庭旅遊
2024年6月8日
喜歡:員工素質和設施服務
Event schedule was not updated. Butlers showed us different times than the actual schedules. Some restaurants, bars, etc were not open as described. Maybe this was a communication error? Also wish there was more options for nightlife. However, staff was very nice throughout our whole stay helping us wherever we needed it.
Juana
於 2024 年 6 月住了 6 晚
4/10 不太好
Andrew
團體旅遊
2024年6月8日
不喜歡:員工素質和住宿環境和硬體
Food was terrible, staff was entitled for tips and won’t serve drinks until they saw some cash, property was too big so you had to ride carts to certain areas but the cart system sucks.
Andrew
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Joseph W
情侶出遊
2024年6月1日
We actually never left the property so I don’t know.