Standard Room, 1 Queen Bed | Bed sheets
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Reviews of Newport Bay Inn

2 out of 5
Newport Bay Inn
2154 Newport Blvd, Costa Mesa, CA

Reviews

6.8
Rating 10 - Excellent. 52 out of 164 reviews" "
Rating 8 - Good. 39 out of 164 reviews" "
Rating 6 - Okay. 25 out of 164 reviews" "
Rating 4 - Poor. 13 out of 164 reviews" "
Rating 2 - Terrible. 35 out of 164 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Sami

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very friendly. The inn is next to a Stater Bros for easy access groceries. I have never had any trouble finding a parking spot. Issues to be aware of are internet connection is not and the rooms are very small . I have stayed here numerous times over the years and will return again .
Stayed 1 night in Apr 2024

8/10 Good

Sequoia

Liked: Cleanliness, staff & service
Quick stay
Decent short stay.. no parking and had a few broken down vehicles that took up space.. room was updated but bed was cheap
Stayed 1 night in Oct 2023

2/10 Terrible

Angel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches, wouldnt have minded the little raoch on our bed, one on desk, and walls if it didnt wreak in the room as soon as you open the door bruh. Yall fr gotta fire whoever cleaning for you.
Stayed 1 night in Oct 2023

6/10 Okay

Berkay

Disliked: Property conditions & facilities
I know everything comes with the price and this inn was not expensive. but the overall feeling was not very good. I had to leave a day earlier than scheduled
Stayed 5 nights in Sep 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2023

2/10 Terrible

Vanessa

Stayed 1 night in Oct 2023

2/10 Terrible

NGOC

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Jul 2023

2/10 Terrible

Hoda

Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
Hotel room was pretty big loved it. The only downfall was the beds were smaller than I thought. I booked a room with a queen size bed, but it felt/ looked like it was a full size bed rather than a queen
Stayed 2 nights in Aug 2023

2/10 Terrible

Masa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad cs
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and location.
Stayed 1 night in Apr 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
It was clean and adequately appointed for a budget motel. Everything worked (toilet, sink, lights, TV, etc.). No frills but adequate for a brief stay where all I did was return each night for sleep.
Stayed 3 nights in Apr 2023

2/10 Terrible

Rene' L.

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sink faucet loose and spinning each time you try to use it. Bathtub hot water barely hot, Luke warm at best. Sink hot water Ok. Bed mattress very uncomfortable. Not enough blankets. No coffee available, no cups you could use to heat up water/coffee. Very sparse amenities.
Stayed 2 nights in Mar 2023

6/10 Okay

Luke

Traveled with family
Disliked: Cleanliness, amenities
The only real positive was that it was conveniently located near our destination. I guess the bad smell and the room condition are what will you get when you try to shop for a budget overnight stay. But my wife and I have decided never to low ball again. The room had that cigarette smoke plus perfume smell which is pretty off-putting, the sink was majorly cracked. In two different directions I'm not even sure if it's dripping down underneath. And almost all the furniture is chipped and worn, and the leather chair to sit there is cracked very badly. The air conditioner didn't have a fresh air mode so we kind of just had to suffer through the smell all night with the fan on.
Stayed 1 night in Mar 2023

10/10 Excellent

Randall

Stayed 1 night in Nov 2022

6/10 Okay

Rosa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was in town for a night & wanted to only have a place to sleep. While the bed was comfortable & the parking easy, my neighbors were loud & there was a bug on the counter. The staff was nice. Not bad but not great. Worth the $97.
Stayed 1 night in Nov 2022

10/10 Excellent

sergio

4/10 Poor

Kyle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There’s a lot wrong with this property
Stayed 1 night in Oct 2022

2/10 Terrible

Kevin

Stayed 1 night in Oct 2022

8/10 Good

evan

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2022

10/10 Excellent

Oliver

Liked: Staff & service
It was pleasantly quiet on a saturday night.
Stayed 1 night in Sep 2022

8/10 Good

Romero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Lori

Stayed 1 night in Aug 2022

2/10 Terrible

Yufeng

Stayed 1 night in Aug 2022

2/10 Terrible

Eden

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

E Kathleen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting!
The room was dirty from the walls to the door and floors, terrible smell, roaches, and a running toilet. The door lock was taped to the door with scotch tape. Stayed 20 and for a diff hotel.
Stayed 1 night in Jul 2022

6/10 Okay

Karen

Traveled with group
Liked: Staff & service
This place was Ok for just needing a place to stay after a late flight and early departure the next day but wouldn’t recommend it for more than that.
Stayed 1 night in Jul 2022

6/10 Okay

William

Business traveler
Liked: Staff & service
It's cheap don't expect too much.
The toilet ran the entire time which is very annoying. It's a bit sketchy in the neighborhood. If you need a cheap place, it will work. It was clean enough. The walls in the bathroom were dirty.
Stayed 3 nights in Jul 2022

2/10 Terrible

JAMILA

Business traveler, Traveled with partner
Disliked: Staff & service
The staff was so rude and mean, I didnt even stay there.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad area, very thin walls.
Run down motel in bad area. Walls extremely thin. You can hear absolutely everything through the walls. Just terrible.
Stayed 1 night in Jun 2022

10/10 Excellent

gary, redlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Debra

Liked: Cleanliness
Stayed 2 nights in May 2022

6/10 Okay

Roger

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I got what I paid for. Room was clean, bed was clean, room needed som tlc.Lots of road noises. Manager was was very nice!
Stayed 1 night in May 2022

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was absolutely unacceptable in terms of cleanliness. It reeked of urine as soon as you stepped into the room. The floor didn't seem like it was mopped or swept because I could see debris and hair everywhere we hadn't even been. The horror didn't end there. Once in the bathroom, the walls were filthy. They were spattered in what looked like blood or who knows what other disgusting substances it could have been. The shower curtain was covered in something as well, seeming as if no one had even bothered to change it from the previous guest. I wasn't expecting much considering how cheap I booked the room for but I was hoping that it would at least be clean. Needless to say I checked out the same day I checked, got no refund, and when I complained about why I could not stay in the room, the only response I got was that next time they would make sure to give me a better room and that they would tell housekeeping to clean better. Disappointed would be putting it lightly. I wouldn't stay here again if they paid me. Save your money and go somewhere better.
Stayed 1 night in Apr 2022

6/10 Okay

Peter

Liked: Staff & service, room comfort
Good price
Stayed 1 night in Mar 2022

8/10 Good

Amirhossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service
Quaint and comfortable
Stayed 1 night in Feb 2022

2/10 Terrible

Asrian

Disliked: Cleanliness
Stayed 1 night in Jan 2022

6/10 Okay

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
The owner rates a 1 in personality. They do only the bare essentials when cleaning the rooms. There was only channel on our TV. When I asked him if He could fix it, he replied, the satellite doesn"t work very good! They have a small ice machine but there was only about 2 small cubes per room.
Stayed 1 night in Jan 2022

4/10 Poor

Jack

Traveled with partner
Disliked: Property conditions & facilities
Confused people knocking on doors all night. Front door sticks. Odor. Bath door damaged and wouldn't close. Damage Toilet flush handle. No USB outlet. Had to back out of property to exit.
Stayed 1 night in Dec 2021

2/10 Terrible

David B

Stayed 2 nights in Nov 2021

10/10 Excellent

Demond

Stayed 2 nights in Sep 2021

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
The rooms are very clean and orderly and is walking distance to Stater Bros. The managers are very cordial and approachable and just very nice people. I would recommend Newport Bay Inn to my friends and family...
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look past the outside
The outside definitely says inn but the inside is quite nice. Sometimes you need to look past the fact that it's a dinky inn right next to the freeway and get inside to see it's quite nice.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in the Newport/Costa Mesa area
This was the worst hotel I have ever been to. Absolutely one of the most disgusting and smelly rooms I’ve ever been. The smell was so bad I only lasted about 20 minutes before I decided to leave and book another hotel. Blood stains on the bed, floor, and towels. Place was surrounded with homeless and drug addicts hanging out with in the hotel property. When I asked to check out and get a refund for not staying the desk attendant just acted like he couldn’t understand me until I just decided to leave.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location, it has refrigerator and microwave. It had a great shower.
Stayed 1 night in Jul 2021

4/10 Poor

Kristian

Disliked: Room comfort
Would not come back
I was charged more for my room, than my guaranteed price. The bed was hard as a rock. The "ice machine", was a leaking ice maker that was out back with the dumpster. The property was not a hotel or motel, but actually long term rentals. A homeless person was living in the dumpster area. No security was provided for the parking area. Not even a camera. The refrigerator kept food cold, but the freezer barely worked. The bedspread was not only stained but also had what appeared to be animal hair on it. The floors appeared to have never been moped. My socks were black from walking in the room with no shoes on.
Stayed 1 night in Jul 2021

4/10 Poor

Nakarin

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfatable stay
not happy with the room condition or cleanliness.
Stayed 1 night in Jun 2021

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Cold AC dirty hotel and mean owners
We had to go over everything and clean and disinfect because the maids did a horrible job. Given the fact is coronavirus going on do you think that people would keep the rooms really clean.Whenever all the services with Lysol disinfectant wipes and clean the floor.
Stayed 1 night in May 2021