柯瑞 (DEN) 附近飯店 | 熱門住宿限時優惠 起

「The property was ok. But I had a family emergency, and told the front desk I may have to leave a day early. The hotel staff said no problem, and that the third party was flexible. The third party, YOU, Experian, was not flexible. You lied to me, saying you talked at length with people at the front desk, who told your bot there is no way I could cancel a night. The front desk did not hear from you. Ever. No talking at length. I had to leave a day early for my family, as I predicted, and...

「The room was superb, much nicer than what I needed for a 4:00 am check out. The parking is not something I’d seen before. You have to use a QR code to pay for your parking instead of just doing it at the front desk. The A.M. front desk woman was dismissive and not helpful but the P.M. front desk woman was attentive and very helpful with the parking payment. Side note, it is $75 for an early check in which seems very steep to get an extra 3-4 hours extra.」

「EXELENTE」

「There was a yellow stain on the sheet. When I requested to replace it (about 22:00), I was asked to come to the reception desk, get a new sheet and replace it myself.」

「nothing」

「床太软，房间不通风有味道」

「Ok 」

「very good 」

「Our room was very nice and big! Comfortable beds and pillows. Melissa was super friendly and helpful at check in. Parking and price were great. We just grabbed a few muffins for breakfast but the hot food looked good. I would definitely recommend staying here only thing missing was a hot tub. We will stay here next time we travel!!! Also the shuttle ride was nice.」

「Very good. 」