Mandarin Oriental Cristallo, Cortina

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At Mandarin Oriental Cristallo, Cortina, you can look forward to an adjacent golf course, a terrace, and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a body scrub, a massage, and a manicure/pedicure at Cristallo Ultimate SPA, the onsite spa. Be sure to enjoy Italian cuisine at one of the 3 on-site restaurants. Enjoy the health club, as well as activities like ice skating. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

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Showing 21 of 21 rooms

View all photos for Mountain View Junior Suite

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Mountain View Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Junior Suite with Balcony

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Mountain View Junior Suite with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Junior Suite with Terrace

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Mountain View Junior Suite with Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View Room

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Mountain View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Mountain View Room with Terrace

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Deluxe Mountain View Room with Terrace

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cristallo Suite

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Cristallo Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Deluxe Suite

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Mountain View Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite with Terrace

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Panoramic Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Deluxe Suite

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Two-Bedroom Deluxe Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Three-Bedroom Panoramic Suite with Terrace

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Three-Bedroom Panoramic Suite with Terrace

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Mountain View Junior Suite with Terrace Accessible

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Mountain View Junior Suite with Terrace Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two-Bedroom Cristallo Suite

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Two-Bedroom Cristallo Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Two-Bedroom Panoramic Suite with Terrace

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Two-Bedroom Panoramic Suite with Terrace

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Alpine View Room

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Alpine View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Alpine View Room Accessible

A close-up of a patterned metallic surface with a repetitive design.

Alpine View Room Accessible

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Alpine View Room

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Deluxe Alpine View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Duplex Suite

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Mountain View Duplex Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Connecting Deluxe Mountain Junior Suite

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Connecting Deluxe Mountain Junior Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Mountain View Junior Suite

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Family Mountain View Junior Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Family Mountain Junior Suite with Balcony

A close-up of a patterned metallic surface with a repetitive design.

Family Mountain Junior Suite with Balcony

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Family Mountain Junior Suite with Terrace

A close-up of a patterned metallic surface with a repetitive design.

Family Mountain Junior Suite with Terrace

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 King Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Cortina d'Ampezzo, Mandarin Oriental Cristallo, Cortina is next to a golf course and in the mountains. While the natural beauty of Dolomites and Lake Misurina can be enjoyed by anyone, those looking for an activity can check out Cortina d'Ampezzo Ski Resort. Traveling with kids? Consider Alleghe Ice Rink, or check out an event or a game at Olympic Ice Stadium. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Cortina d'Ampezzo travel guide
Map
Via Rinaldo Menardi 42, Cortina d'Ampezzo, BL, 32043

What's nearby

  • A mountainous landscape with a prominent rocky peak, dense forested slopes, and a small cabin.
    Dolomites
    1 min walk - 0.0 km
  • A snow-covered mountain slope with skiers and a lodge.
    Cortina d'Ampezzo Ski Resort
    11 min walk - 1.0 km
  • A cable car suspended between two towers with a mountainous landscape in the background.
    Faloria Cable Car
    14 min walk - 1.2 km
  • Parish Church of Cortina
    19 min walk - 1.6 km
  • Olympic Ice Stadium
    5 min drive - 2.8 km

Getting around

  • Dobbiaco/Toblach Station
    32 min drive
  • Treviso Airport (TSF)
    150 min drive

Restaurants

  • Embassy Bar Café
    13 min walk
  • Ristorante Pizzeria 5 Torri
    16 min walk
  • Pizzeria Portorotondo
    14 min walk
  • Lovat
    14 min walk
  • The Roof
    13 min walk

About this property

Mandarin Oriental Cristallo, Cortina

  • Boutique family-friendly hotel adjacent to a golf course
  • Take advantage of a terrace, a coffee shop/cafe, and a garden at Mandarin Oriental Cristallo, Cortina. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a body scrub, a massage, or a manicure/pedicure at Cristallo Ultimate SPA, the onsite spa. Be sure to enjoy Italian cuisine at one of the 3 on-site restaurants. Enjoy the health club, as well as activities like ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
  • Additional perks include:
    • An indoor pool and an outdoor pool
    • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, babysitting (surcharge), and wedding services
    • ATM/banking services, a ballroom, and concierge services
  • Room features
  • All 74 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
  • More amenities include:
    • Bathrooms with jetted tubs and bidets
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, childcare services, and electric kettles

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  • Pool
  • Hot tub
  • Spa
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Frequently asked questions

Does Mandarin Oriental Cristallo, Cortina have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Mandarin Oriental Cristallo, Cortina pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 130 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 40 per night. Valet parking is available for EUR 40 per night.

What time is check-in at Mandarin Oriental Cristallo, Cortina?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mandarin Oriental Cristallo, Cortina?

Check-out is at noon.

Does Mandarin Oriental Cristallo, Cortina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 560 per vehicle applies.

Where is Mandarin Oriental Cristallo, Cortina located?

Located near the slopes, this Cortina d'Ampezzo hotel is in the mountains, within a 15-minute walk of Dolomites and Cortina d'Ampezzo Ski Resort, and close to winter sports such as cross-country skiing and skiing lessons. Faloria Cable Car and Faloria - Cristallo Ski Area are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental Cristallo, Cortina Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 79 out of 98 reviews
Rating 8 - Good. 14 out of 98 reviews
Rating 6 - Okay. 3 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decisamente ottima per chi cerca un posto tranquillo prossimo al centro di Cortina. Ottimi il servizio e struttura dell' hotel piscina ecc.
Stayed 8 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent except ridiculous parking charges

Excellent stay. Only negative is the 20 eur charge per day for outside parking!
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True Luxury in Cortina

The Cristallo is true luxury and in a class by itself in Cortina. The location is perfect and offers stunning views of the town and the mountain. The hotel is stylish alpine with a modern take on classic decor. The rooms are spacious and well designed with comfortable bathrooms and roomy closets. Some have balconies and worth the extra money if available. Amenities are excellent including a world class spa where we had one of the best massages ever. A ski concierge manages the ski room where your skis are stored and boots and gloves are keep overnight on a warming rack. Service in the hotel is impeccable across the board and truly focused on your needs. A special recognition to Giovanni at the Concierge desk who really made our stay great. We also were fortunate to meet the very welcoming General Manager Andrea Ronchetti who mingles among the guests to personally ensure their stay is special.
Stayed 5 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel with Excellent Concierge Sevice

Excellent stay at this beautiful hotel. The pool and spa were a wonderful way to end the day after skiing. Most importantly the hotel staff was great, especially the concierge Giovanni who helped us with multiple restaurants bookings and transportation arrangements! Highly recommend.
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice stay, but low on value

Excellent service at a beautiful property that is well-maintained. However, rooms are outdated and somewhat small. Showers were disappointing and lacking water pressure. Concierge services were great. Location is outside town center and uphill - shuttle service is helpful and view is superb but town is not necessarily accessible by foot. Spa facilities are newer but not up to par with other five star hotels.
Stayed 3 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine einzigartige Ferienoase in den Dolomiten

Das Hotel Cristallo ist eines der schönsten Hotels, die es gibt. Das Personal ist sehr freundlich und zuvorkommend, das Interieur luxuriös eingerichtet und alles ist sehr sauber. Die Lage des Hotels ist grossartig - etwas erhöht - ruhig - mit Blick in die einzigartigen Dolomiten. Es ist wirklich eine Oase der Erholung. SEHR ZU EMPFEHLEN!
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, excellent service

We spent 3 nights here and enjoyed every aspect of the hotel. The setting is great with spectacular mountain views from the public areas, many of the rooms, and also the spacious gym, which Is a nice touch. The pool and spa areas are also very nice and service is attentive but discreet. The only area where we felt there was room for improvement was the cooked items at breakfast, which were nicely presented but came out a bit lukewarm. Overall a great stay.
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour malgré Covid

Le personnel était à nos petits soins. Le service est top et ils font tout pour vos protéger du virus. Malgré les restrictions imposées (port du masque dans l'hôtel, pre-booking d'un slot pour la piscine) nous sommes sentis très bien et content de passer quelques jours en vacances dans cet hôtel manifique
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel classe

Très bel hôtel très bon service. Je recommande.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable hotel. Memorable holiday.

A very nice hotel indeed. Very nice views of the town and ski areas, mountains on the opposite side of the valley . We were lucky to get a room facing that direction. Good service in general. convenient shuttle service into town. Spa facilities very good , a good sized gym with modern gym facilities / equipment. I had one of the best massages i ve ever had. Just some minor points to improve: The preset room temperature slightly too warm for me; and there was leak from the bathtub. Highly Recommend.
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Wonderful historic grand hotel in one of the most beautiful spots on earth.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Superb service . Great food, staff and location. Just superb. It was an amazing stay.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Måske en anelse for fornemt efter vores smag - venligheden virker bare ikke helt ægte!
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is our second time staying at the Cristallo. It’s a really charming hotel, perched at the top of a hill in Cortina. The staff was super friendly (the concierge gave us some amazing recommendations for hikes and restaurants), the free breakfast in the morning was great, and the room was spacious. The only con is perhaps the shower/tub is a little small in the bathroom, but otherwise, everything was great about the hotel. We would stay there again.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel! Views beautiful, rooms spacious and lovely, staff friendly and accommodating, not stuffy, fantastic pool, great gym, excellent breakfast (fresh squeezed orange juice!), a relaxing bar for lounging and enjoying the scenery, and a (somewhat pricy) dinner restaurant that strives for but just misses world class excellence. Watch out for the parking charges which are not prominently disclosed on the booking site we used.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town with it's surrouding mountains. The view from our room was astounding.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Best of the best!
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were offered a nice upgrade on the arrival day which was very much appreciated. They have a nice candy bar which was a new thing for us. The service was very good and the people there are very nice and helpful. The two restaurants that were suggested for a nice supper in town were on point.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent séjour dans ce magnifique hôtel . Tout était parfait : accueil , personnel attentionné, restauration de qualité , confort . Reviendrai sûrement une autre fois
Stayed 6 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Hôtel magnifique, très grandes chambres, service incroyable, salle de sport et spa remarquable et vues extraordinaires
Stayed 7 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay.

Excellent hotel with excellent spa. The best in Cortina.
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
tutto perfetto e servizio alto livello,tutto perfetto e servizio alto livello
Stayed 5 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Zimmer war es nachts etwas laut. Es stellte sich heraus, dass der Eisschrank Geräusche machte.! Eine 2. Tür zum Flur(Fahrstuhl) wäre auch gut gewesen Kindergeschrei.
Stayed 6 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel magnifique

Je recommande ce magnifique hôtel. Le service est parfait. Nous y venons chaque année.
Stayed 3 nights in Feb 2019