On the whole hotel is clean. Lobby and bar areas are nice and the beach deck has plenty of loungers with lovely sea views. Aside from that…our check in experience wasn’t great. Left sat in the lobby for a long period of time before anyone came to talk to us. Didn’t really tell us much about the hotel or amenities. Just gave us a map and told us to let them know when we wanted the room key. Why would we not want the room key immediately? Rooms were pleasant. Spacious and bright but the bathroom configuration is odd. I.e. no door separating the bathroom from the bedroom and the toilet cubical just has a panel of frosted glass. The shower is over the bath but awkwardly placed and as there is no door to the bathroom, if someone was to open the main bedroom door you’d be seen by anyone walking past the room due to a poorly placed full length mirror. Really slow service around the hotel, and not particularly helpful staff. Often waiting a long time to be served and if you tried to flag someone down after 10mins of waiting for a drink, you’d get “I’ll be with you in 2mins” and then they’d walk off and not come back. Very heavily geared towards children and families. Not a lot to do in the evenings. Food quality was poor even in the a la carte restaurants. Beach and pool food was basic. This is not a 5 star experience.
Jasmin
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Mehdi
2024年5月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Mehdi
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Jurate
家庭旅遊
2023年11月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy stay
Love it , the staff are lovely always polite, and ready to help. The only - they ask all the time the room number, I mean after every drink, I think they need reconsider the system. But overall very good food! Hope to to be back the next year. Personally thank you for Vladimir ( I know is not) who makes excellent work ! Like all of the Rest stuff!
Jurate
於 2023 年 10 月住了 3 晚
10/10 有夠讚
Arnie
2023年10月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Arnie
於 2023 年 10 月住了 5 晚
10/10 有夠讚
Danielle
情侶出遊
2023年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel
Danielle
10/10 有夠讚
lisa
家庭旅遊
2023年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service was excellent, very friendly and sea swimming area wonderful. Food could be a little bit and miss
lisa
於 2023 年 10 月住了 6 晚
10/10 有夠讚
Eric,Austin
家庭旅遊, 親子旅遊
2023年10月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Marbella exceeded our expectations. From the service, to the food, and the hotel grounds, our stay was perfect.