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TownePlace Suites by Marriott Columbus Dublin的評分

2.5 out of 5
TownePlace Suites by Marriott Columbus Dublin
5155 UPPER METRO PLACE, Dublin, OH

評論

8.8

有夠讚

10 分，有夠讚；211 則評論中有 145 則" "
8 分，不錯哦；211 則評論中有 30 則" "
6 分，一般般；211 則評論中有 12 則" "
4 分，不太好；211 則評論中有 13 則" "
2 分，很糟糕；211 則評論中有 11 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Geralyn

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very close to my office. Staff is friendly, breakfast area is clean and ready at 6 am.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Annjeanette

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is very nice and highly recommend to anyone. The hotel looked like new and i went with my family for the elcipse. We had the pool all to ourselves, as well as the workout area. It was a perfect trip!
於 2024 年 4 月住了 2 晚

2/10 很糟糕

真實旅客

商務旅客
不喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

stan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Yasser F

喜歡：整潔度、員工素質和住宿環境和硬體
Newer hotel, nice area
於 2024 年 2 月住了 2 晚
Lisa 於 2024年2月10日回覆
Thank you for your feedback. WE look forward to your next visit!

10/10 有夠讚

Benjamin

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
10/10 I was happy about the cleanliness of the room. The staff was helpful. The breakfast was much better than other places that I have stayed. I plan on coming back at anther time.
於 2024 年 2 月住了 1 晚
Lisa 於 2024年2月10日回覆
Thank you for your feedback. I will let the staff know. And we look forward to your next visit!

10/10 有夠讚

Alice

情侶出遊
Friendly staff nice clean room
於 2024 年 1 月住了 1 晚
Lisa 於 2024年2月10日回覆
Thank you for your feedback. I will let the staff know. We look forward to your next visit!

10/10 有夠讚

Adina

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place!! Soo clean and new
於 2024 年 1 月住了 4 晚
Lisa 於 2024年2月10日回覆
Thank you for your feedback. We look forward to your next visit!

10/10 有夠讚

Murray

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was fine - my only criticism is there is no coffee in the lobby - apparently it is only available at breakfast ???
於 2024 年 1 月住了 1 晚
Lisa 於 2024年2月10日回覆
Thank you for your feedback. We look forward to your next visit!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean rooms
We had an amazing stay. We took a day trip to Columbus and decided to stay due to the high winds. We picked this hotel purely based off reviews and so glad we did! Front desk staff was great. The room was clean and it was so nice to have a couch and a kitchen. Even the pool area was well kept. Will definitely seek out this chain of hotels when traveling.
於 2024 年 1 月住了 1 晚
Lisa 於 2024年1月20日回覆
Thank you for your review will share this with the staff and next time you're in town we look forward to seeing you again!

8/10 不錯哦

Sumanth，CHICAGO

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for a night with family and it was pleasant stay. Upgraded family suite with new kitchen appliances and dishes. The only problem was the positioning of the TV. Hope they fix it soon
Lisa 於 2024年1月20日回覆
Thank you for your review! I will let upper management know of your concerns about the tv. We look forward to seeing you again!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Lisa 於 2024年1月20日回覆
Thank you for your review! Look forward to seeing you again!

8/10 不錯哦

Shounak

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is new built and quite good. The room was bit small but had all the necessary amenities. It is located near a mall so there are plenty options to eat and shop.
於 2023 年 12 月住了 2 晚
Lisa 於 2024年1月20日回覆
Thank you for your review! We look forward to seeing you next time you are in our area!

10/10 有夠讚

Linhai

於 2023 年 12 月住了 1 晚
Lisa 於 2024年1月20日回覆
Thank You for the review! We look forward to seeing you again!

10/10 有夠讚

Dawn

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel. Our studio room was very spacious and the hotel was very clean. Great location.
於 2023 年 12 月住了 1 晚
Lisa 於 2024年1月20日回覆
Thank you for your review! We hope next time you're in our area you will stay with us again!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent experience...
於 2023 年 12 月住了 1 晚
Lisa 於 2024年1月20日回覆
Thank you for your review! WE look forward to your next visit with us!

10/10 有夠讚

Scott

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only thing odd was the tv mounted to the side wall…not directly in front of the beds. You need to turn your head to the side to watch tv. I’m not sure why it was located on the side wall? Very strange.
於 2023 年 11 月住了 1 晚

4/10 不太好

Jeffrey J.

不喜歡：整潔度和員工素質
Could be a lot more friendly at front desk, no bedding for pullout couch had to fetch that. Room wasn’t very clean especially bathroom with very little toilet paper. Customer service could be a lot more friendly.
於 2023 年 11 月住了 4 晚

8/10 不錯哦

Pamela

喜歡：員工素質、住宿環境和硬體和客房舒適度
Ok could be better
Bathroom wasn’t the clean and the carpet needed to be vacuumed. The breakfast wasn’t good the sausage were very under cooked and there was no spray for the waffle machine and when we asked an attendant he tried to give me butter, but the waffle stuck to the machine so I couldn’t eat it.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Linda J.

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Our trip was combined personal and business. The entire hotel was clean and up to date. Staff was friendly and helpful. I will definitely stay here again.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Donna

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was good
The room was comfortable but some one had burnt toast or left the coffee maker on and the smell in the hall was bad
於 2023 年 10 月住了 2 晚

4/10 不太好

Erin

情侶出遊, 家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Absolutely horrible staff. Our tv wasn’t working, despite an hours effort immediately after checking in. It wasn’t until MY suggestion that they just switch our rooms that they agreed to TRY; they ALMOST couldn’t guarantee us another room. All of that aside, we switched room. The coffee makers in the room are terrible, pieces were missing & coffee was weak, shampoo and conditioners containers are ripped off the wall and the glue is left behind. The lighting in the rooms is bright white and has a very sterile feel. The tv is mounted on a side wall vs in front of the beds?! Overall very stressful and uncomfortable stay.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Barbara

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

4/10 不太好

Joseph

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Lisa，ST MARYS

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Close to Dining and th OSU game.

10/10 有夠讚

Thomas

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, newer property with kitchenette, small pool, and breakfast. Would definitely stay here again.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Division of Education

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Don，Columbus

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast
於 2023 年 7 月住了 5 晚

6/10 一般般

Samuel

家庭旅遊
不喜歡：整潔度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Jamie

喜歡：整潔度、員工素質和住宿環境和硬體
Loved my stay!

10/10 有夠讚

Rob

於 2023 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family visit to Cbus
A short stay but this hotel was a great experience! Very clean, comfortable bed, nice shower, a real functioning coffee pot in the room, and friendly service. My only suggestion is to serve decaf in the lobby with breakfast.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Brittney

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you’re picky about the little details right down to the corners of floors, walls, ceilings etc then this is the place for you. The front desk worker told me this property has only been open two years now (it’s Aug 20, 2023) so everything is clean and new. I used the gym facility and it was perfect. Our rooms were very modern. No paint chipping, or bad flooring anywhere, cracks etc. I did see a two stray hairs in the shower which made my skin crawl and some crumbs on the floor near dishwasher which made me gag BUT that was it! After my husband talked me out of going off on someone I was fine. Sheets were crisp white and toiletries were great. Microwave and fridge in room was super convenient. This place is pet friendly for $150 per furry friend. Now that I was not happy with. That’s absolutely ridiculous especially for someone who had a 5 pound yorkie who couldn’t get down from the bed if she tried. Like what on earth is my $150 covering???? Cuz she didn’t do a dang thing but sleep and that’s when we were even in the room. Breakfast was decent. I only ate eggs. My husband ate a waffle. And I always saw workers cleaning. :) ANYHOO I’m def gonna stay here again. I’m a middle school teacher and school is about to start so my nerves and anxiety is all over the place so for me to recommend this place says a lot. Lol Enjoy!
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Howard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent all around - friendly, professional front desk personnel!
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Jay

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice rooms
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Jennifer

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They canceled when we arrived. Said they overbooked.
於 2023 年 8 月住了 1 晚

4/10 不太好

josh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Toni

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was great. The only thing that they can improve on is the coffee options. It would have been nice to have some flavored creamer options.

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Kids enjoyed the pool. Room was clean and spacious. The place was quiet.
於 2023 年 8 月住了 2 晚

2/10 很糟糕

prashast

家庭旅遊
不喜歡：員工素質
Staff experience can make or break it. Sandra was exceptionally rude and unprofessional. Breck was very helpful and knows how to do his job better than people twice his age.
於 2023 年 7 月住了 2 晚
Lisa 於 2023年7月21日回覆
I am sorry you did not have a great experience at our hotel. I will be speaking with the staff, and hopefully we can do better next time!

8/10 不錯哦

Megan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Lisa 於 2023年7月21日回覆
Thank you for your feedback!

10/10 有夠讚

Shelby

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Denise

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff excellent, property super nice and clean, great location. Breakfast was great 👍.
於 2023 年 7 月住了 2 晚
Lisa 於 2023年7月21日回覆
Thank you for your feedback! We look forward to you visiting us again!

8/10 不錯哦

Kiprono

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and quiet. Pool wasn’t operational and put a damper in the stay. It’d have been better to have this information prior to check in, especially for those whose travel plans include some pool time. The ‘non-refundable’ notice (while booking) doesn’t gel well upon realizing you don’t get all you paid for.
於 2023 年 7 月住了 1 晚
Lisa 於 2023年7月21日回覆
Thank you for your feedback. I do apologize you did not have a great stay. Hopefully next time we can do better and make your stay great!

8/10 不錯哦

Nancy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
Lisa 於 2023年7月21日回覆
Thank you for your feedback!

10/10 有夠讚

Gregory

於 2023 年 6 月住了 3 晚
Lisa 於 2023年7月21日回覆
Thank you for your feedback!

6/10 一般般

Talissa

商務旅客
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
I have stayed here before a couple times. This time in particular, the bathroom was just not as clean as usual. There were so many hairs all over the shower, bathroom floor. I was quite disgusted. I usually wipe down everything anyways but this time I had to use my entire travel pack of Clorox wipes. I was pretty disappointed and probably won’t stay here again. The staff is always friendly, customer service always great.
於 2023 年 6 月住了 1 晚
Lisa 於 2023年6月30日回覆
Thank you for your feedback. I will defiantly get with the housekeeping supervisor about this. We never want to lose a guest over cleanliness. I do apologize it was not up to standard. And hopefully we can earn back your business!

10/10 有夠讚

BARBARA

喜歡：整潔度和員工素質
Very nice place
於 2023 年 6 月住了 1 晚
Lisa 於 2023年6月26日回覆
Thank you for your feedback I will let my staff know!

10/10 有夠讚

John

喜歡：整潔度和員工素質
Very nice
於 2023 年 6 月住了 1 晚
Lisa 於 2023年6月26日回覆
Thank you for your feedback I will let my staff know!