Our toilet broke mid stay and since the hotel was booked they could not offer us another room. The maintenance person left for the day so we were told we would have to use the public restroom in the lobby. We were offered an undisclosed “discount” and when we told the staff this was unacceptable, she said she would speak to a manger and get back to us. She never did. At 1am my husband had to YouTube how to fix the toilet. Very disappointed by the staff at this hotel. Holiday Inn is usually a dependable option. Will not be returning.
Jennifer
於 2025 年 7 月住了 2 晚
10/10
The rooms are quite large, plenty of room and clean, comfy beds. the pillows were great too! The pool was a nice touch and very refreshing and also clean, breakfast had plenty of variety for us all! We will most likely be back!
Tracy
於 2025 年 7 月住了 2 晚
8/10
German Village convience
Stephen
於 2025 年 6 月住了 1 晚
8/10
great location for exploring German Village
Stephen
於 2025 年 6 月住了 1 晚
10/10
Staff pleasant and helpful
James W
於 2025 年 6 月住了 1 晚
8/10
Pleasant, nice outdoor pool. Good area close to bars/restaurants.
Kaly
於 2025 年 6 月住了 1 晚
2/10
I was not impressed with this place even just at arrival they didnt have someone at the front desk and said please be seated someone will be with you shortly. When i finally got in the room they gave me it was dirty musky smell in the room and the bed sheets had some stains. Asked for a different room and they gave me something else but still hardly any difference in the room. Decided to cancel my stay and choose somewhere else the reviews may look promising on here but they are aful about cleaning this place.
Ross
於 2025 年 6 月住了 1 晚
10/10
Pool
Colin
於 2025 年 6 月住了 1 晚
10/10
Super location with comfortable rooms and delicious breakfast
Padilla
於 2025 年 6 月住了 2 晚
8/10
Overall good - parking was limited
Jacob
於 2025 年 6 月住了 1 晚
6/10
They charge $12 for parking in an open unprotected lot.
Dianne
於 2025 年 6 月住了 1 晚
8/10
Joanna
於 2025 年 6 月住了 2 晚
4/10
Hotel itself was ok, but listed as having a laundry area and it did not and was one the reasons I picked the hotel along with free breakfast. We do travel ball and needed to wash uniforms and then the last day we left at 7 and still no breakfast when it was suppose to be open at 630. The drain in the bathroom sink was stuck
Jennifer
於 2025 年 6 月住了 2 晚
10/10
It was clean and the staff was friendly
Teresa
於 2025 年 6 月住了 2 晚
2/10
Zero communication. Had to cancel 2 rooms b/c airplane brokedown. Was told I could get a refund for 2nd night (1st night no b/c they need 24 hours, which I understood). They said their system was down. I get home, not only did they not refund, they have a mystery charge on my credit card (paid thru Expedia) and they don't answer their phones. Now I have to fight and dispute. This deception is unacceptable. Will never stay at Holiday Inn again.
Marjorie
於 2025 年 6 月住了 2 晚
10/10
The coffee at the breakfast area was great
Taylor
於 2025 年 6 月住了 1 晚
10/10
Roger
於 2025 年 6 月住了 1 晚
8/10
Thishotel was affordable and conveniently located for the event i was attending. The staff was polite and professional. The room was clean and quiet.
Steph
於 2025 年 5 月住了 1 晚
6/10
DECLINING: We stay almost exclusively at Holiday Inn Express locations, because they are almost new and in good areas. This is the first we've noticed to be in decline -- flooring, plaster, temperature, TV reception, staffing....
Stuart
於 2025 年 6 月住了 2 晚
10/10
Great location, Excellent staff, and solid hotel.
Sean-Michael
於 2025 年 6 月住了 1 晚
8/10
Naylene
於 2025 年 6 月住了 1 晚
10/10
We thoroughly enjoyed our stay. The lady at the desk was so professional and so friendly. We loved being able to walk to German village. We had a lovely dinner. The pool is very nice. It’s right on high Street, which is a busy street, but that’s just fine. We appreciated the very good ground coffee machine in the lobby.