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哥倫布都柏林歡朋飯店的評分

2.5 out of 5
哥倫布都柏林歡朋飯店
3920 Tuller Rd, Dublin, OH

評論

8.4

非常好

10 分，有夠讚；1002 則評論中有 487 則" "
8 分，不錯哦；1002 則評論中有 316 則" "
6 分，一般般；1002 則評論中有 106 則" "
4 分，不太好；1002 則評論中有 48 則" "
2 分，很糟糕；1002 則評論中有 45 則" "

8.8/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Matthew

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property was clean & quiet.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Vibha

於 2024 年 5 月住了 1 晚

10/10 有夠讚

ALAN

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice stay
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Kim

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Continental breakfast was good. Place was clean and quiet...some renovations going on, pool was being renovated.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

rebecca

Very close to the highway which was loud.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Angela

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Alexis

喜歡：整潔度、員工素質和住宿環境和硬體
Tina was friendly and welcoming. Check in was an easy process and the hotel was quiet during throughout our stay. I’d recommend to anyone!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Dave

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Matt

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lisa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Newly renovated and CLEAN. Lovely communal area. Outstanding staff - helpful and friendly.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Warren，Price

不喜歡：設施服務和住宿環境和硬體
Many comments to explain the terrible/one star review, but only going to mention one. Stuck in the elevator for 24 minutes on the first night, not only ruined my stay here but plans while there as well. Handicapped and had to walk up and down the stairs for the next three days because I refused to get back on either elevator.
於 2024 年 3 月住了 3 晚
Emily 於 2024年4月22日回覆
I am truly sorry to hear about your experience at our property. While this is not a common everyday occurrence at all it does happen. Elevators like all other mechanical things break from time to time. We called the company who services our equipment and they came out the same night to be sure it wouldn’t happen again.

10/10 有夠讚

Emerson

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Patrice

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Gerald

喜歡：整潔度和設施服務
Great place and hosts!
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Lisa

Good
於 2024 年 3 月住了 1 晚

6/10 一般般

Ashley Nicole

家庭旅遊
喜歡：整潔度和員工素質
Staff was excellent. Room and breakfast were just okay. Not really up to the Hampton standards. Room wasn’t very updated like most we normally stay at. Trim was missing from wall.
Emily 於 2024年3月19日回覆
I’m sorry to hear you were not satisfied with your stay. I have let maintenance know about the missing square of baseboard, thank you for bringing it to our attention. We have recently undergone a renovation that wrapped up a little under 6 months ago. During this reno we implemented Hiltons latest design package, that said it doesn’t suit everyone’s needs or tastes. We hope you continue to use Hilton during your travels.

4/10 不太好

Donald

情侶出遊
不喜歡：設施服務
No soap in the room. When checking out she would not provide a paper receipt I wanted, said I had to get it online from third party. I needed a paper receipt, travelling across border , don’t have a printer in my travel bag
於 2024 年 3 月住了 1 晚
Emily 於 2024年3月15日回覆
I’m sorry about the confusion with the billing situation. Unfortunately, at the hotel we are unable to provide a receipt if you pay through the Expedia. We do not have access to the payment that you made to Expedia nor does the hotel know what you paid.

4/10 不太好

Christopher

情侶出遊
At approximately 2:10am, we had relentless violent pounding and screaming at our door. It was 2 men claiming we were in their room. It literally sounded like they were trying to beat the door down. Terrifying! This went on for a couple minutes. I finally talked them down through the door telling them we had been in the room since 9pm and they left. I immediately called the front desk and the attendant seemed unconcerned. The next morning, I reported again. The worker at the front desk assured us this is a safe area and nobody would ever to actually get in our room. He also said he was pretty sure he knew the group they were with because they stay at the hotel on weekdays every week and tend to go out and get drunk. I told the front desk this was easy to say from their point of view, but being awakened like that at 2:10am was miserable and neither of us got good sleep after. I will jot stay here again.
於 2024 年 3 月住了 1 晚
Emily 於 2024年3月15日回覆
I sincerely apologize for the experience you had at our property. Please reach out to the property manager so we can try to make this right.

10/10 有夠讚

Brendan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Staff here made our trip. Tina and the guy who checked us in are the best. It was well worth the cost of the room. Beds were a bit stiff though.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Nasiriyah

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice hotel but the breakfast was not good.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Stanley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, very clean, friendly staff, and great breakfast!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Greg

於 2024 年 2 月住了 1 晚

10/10 有夠讚

John

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Stanley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jane

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
Stay was nice. Compared to previous hotel thought it was a bit over priced. Room was nice.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Thomas

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Stanley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Kelly

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和設施服務
Great staff and very clean hotel. Always a great stay when I’m in the area.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Iming

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet property with friendly staff and great breakfast. Would stay again if I’m in the area.

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Our room in the Hampton Inn in the Dublin Bridge Park area was spotless, spacious and comfortable. The breakfast offerings were typical for hotels, but good. The comforter on the king size bed was thick and warm. Our only issue was the room temperature. We set the thermostat to 68o/heat and by the morning, it felt like 80o. We would have been better off to leave it at 68o/cool. The room felt a bit cool when we arrived, but with the warm comforter, we would have been fine.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Claude

喜歡：整潔度、員工素質和住宿環境和硬體
Clean
於 2023 年 12 月住了 1 晚

6/10 一般般

Teresa

家庭旅遊
喜歡：整潔度
不喜歡：員工素質
Satisfied, but could be more customer friendly
The stay was clean. Beds provided great nights sleep. But service could be a bit improved. When we checked in the hotel rep was caring and informative. Said our room would be serviced every other day. We checked in on Sunday. Checked out on Thursday. We did not receive clean towels, paper good (TP, tissues, cups) anytime during our stay. I had to stop at the desk to ask for TP and tissues. We really just needed a place to sleep, but better service would have been appreciated.
於 2023 年 12 月住了 4 晚
Emily 於 2023年12月31日回覆
I am very sorry about the service you experienced during your stay, it’s not what we expect for our guests. We are going to speak with our housekeeping team to make sure this doesn’t happen in the future.

10/10 有夠讚

Carmel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

2/10 很糟糕

John

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The staff called me at 1pm and canceled my reservation because of a water main issue. I was only 40 minutes away. The staff did not offer to help find another property and when asked, responded no. I’m probably not going to stay at another Hilton property.
於 2023 年 12 月住了 2 晚
Emily 於 2023年12月18日回覆
I apologize for the inconvenience, it was an unexpected emergency. I understand your frustration, the staff handled this situation the best way possible given the circumstances.

8/10 不錯哦

Jenna

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and cozy with accommodating staff. Stayed for one night with our pups and really enjoyed our stay. The one and only downside was our very loud HVAC unit--we didn't sleep well due to the noise, but the beds and pillows were comfy!
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月18日回覆
I’m sorry about the issue with the HVAC unit, we’ve had maintenance address this so no future guests are disturbed. I’m glad to hear that you enjoyed the rest of your stay in Dublin!

10/10 有夠讚

Camden

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月18日回覆
Thank you for the review!

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月18日回覆
Thank you for the review!

10/10 有夠讚

Stanley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月18日回覆
Thank you for taking the time to give us a review, we appreciate it.

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quick checkin
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Allen

於 2023 年 12 月住了 1 晚
Emily 於 2023年12月18日回覆
I’m sorry to hear your stay was less than satisfactory. Please reach out to the property so we can better understand the issues with your stay. We’d welcome the opportunity to discuss this further and try to make things right.

8/10 不錯哦

Osmary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and modern. The breakfast area had lots of options and the staff was great. The only recommendation would be to upgrade the TVs to smart TVs so that we can either stream there or screen share from phones. No one watches cable anymore.
於 2023 年 12 月住了 1 晚
Emily 於 2023年12月18日回覆
Thank you for the review, we appreciate your feedback. Good news, Hilton is fully rolling out a more connected feature with room technology next year! We hope you come back to see us soon.

10/10 有夠讚

Stanley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Thaddeus，Wooster

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Janeil

於 2023 年 11 月住了 1 晚

10/10 有夠讚

benjamin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
nice place

8/10 不錯哦

Timothy

Nice
於 2023 年 11 月住了 2 晚

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So nice!!!! Clean, friendly, a great breakfast….we’ll be back!
於 2023 年 11 月住了 1 晚

10/10 有夠讚

benjamin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
nice place

8/10 不錯哦

Zulma

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the location and the staff excellent
於 2023 年 11 月住了 3 晚