The property was incredibly poorly maintained, furniture stand, outlets were literally broken-only one available to charge a phone- every lamp in our second room was broken, this is after the first room was so dangerous we had to be moved, the phone in our room was broken, the balcony door handle was broken and we couldn't get out. The first room had a broken painting directly over the head of the bed, a shard so large that it could have caused a catastrophically severe injury had it dislodged which was a very likely possibility. We requested a partial refund or full refund but were denied. There was no manager on duty for the night and day of our stay for us or Expedia to communicate with. Expedia did an amazing job attempting to rectify the situation, but unfortunately the off-site manager was unwilling to assist, despite the very very high price of our stay. We got the executive suite and had the room been maintained, it would have been amazing! It was beautiful, it had wonderful amenities and had great potential. We would have considered staying again sometime if the rooms were updated / fixed but due to the lack of consideration we are unlikely to ever in the future.