「We arrived at the O Fallon IL Drury, our very first stay at a Drury. Upon our arrival at the hotel there was a serious issue, both elevators were broken.What should have been a nightmare turned out to be all hands on deck to help get our luggage to our rooms. The manager, Grant handled the situation seamlessly. Not only did he carry our luggage up the several sets of steps himself, we also seen him throughout our stay, accommodating us and the guests as though we were family. I was impressed...
「We arrived at the O Fallon IL Drury, our very first stay at a Drury. Upon our arrival at the hotel there was a serious issue, both elevators were broken.What should have been a nightmare turned out to be all hands on deck to help get our luggage to our rooms. The manager, Grant handled the situation seamlessly. Not only did he carry our luggage up the several sets of steps himself, we also seen him throughout our stay, accommodating us and the guests as though we were family. I was impressed...
Karol