To start with we called the hotel on our way to Cripple Creek, they could not find our reservation. We arrived 30 minutes later, and they still could could not find the find reservation for our two families. After a 30-45 minute wait, they finally gave us rooms. The one that we were in, there was dirty laundry in the draws of dresser, the shower curtain was ready to fall off the wall, the TV would not work. After asking about all these issues I was told they did not have staff to fix anything. They did give us another room that wasn't much better. The shower curtain was ready to fall off the wall, the room was not very clean at all. Then one reason we had booked here was that they had a pool. They did not saying anything before hand, once we arrived there was a posting on the wall coming in stating that their pool and hot tub were not available. Then once we asked about it, we were told that the hot tub could be used. We came up here for a wedding, so the hotel had quite a few guest for this wedding. Everyone I spoke with were so disappointed and said that they would never ever stay again.
The hotel was almost just disgusting. From the upkeep to the ignorant staff at the front desk. Well I should not say all.. just the woman that was working the front desk. The gentleman was trying to do all he was capable of doing.
This is diffidently not a place you really wanted to put anything on the floor, or even crawl in the bed.
