Cinnamon Hotels & Resorts Colombo hotels

"Staff are friendly"

"This hotel was an immediate breath of fresh air. The room was gorgeous with ocean views, clean, and I knew I'd be able to relax. My only complaints: I didn't find the pillows to be very nice. Also, the room temperature control is next to the door, so if you need to adjust middle of the night... well, you'll be up and down like I was. I docked one star for cleanliness because the rooftop restaurant/pool area needed better attention. But overall, I absolutely recommend this hotel in Colombo - amazing value for the price! "

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They are truly some of the best staff in the world.😍😍"

"I was given a lovely, friendly welcome. My room was super-clean and very comfortable. The egg hopper was THE BEST and is now my new breakfast favourite!"

"We stayed there for Eight days. It was great experience with old world charm and modern amenities. Rooms were very clean; Staff was very friendly and polite. Specially the "Verandah" staff was very attentive, and Breakfast and dinner was great with ever changing menus. It is unfair to mention few names as a complement because it is injustice done for others who served us with great care and friendliness. As a whole our stay was memorable. We will definitely stay at Galle Face Hotel on our next visit to Sri Lanka."

"Outstanding "

"Excellent staff very friendly they go out of their way to make your stay awesome the beds were very comfortable and the free breakfast was imply delicious I would highly recommend this place"

"Amazing staff especially. Made my stay so incredible."

"Clean well kept great staff and prime location with a connection to one galface mall"