Located close to Wallraf-Richartz Museum and Hay Market, Dorint Hotel am Heumarkt Köln provides dry cleaning/laundry services, a bar, and a 24-hour business center. Take some time to relax at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi.
Located in Old Town Cologne, a neighborhood in Cologne, Dorint Hotel am Heumarkt Köln is in a shopping district and near a boardwalk/promenade. Wallraf-Richartz Museum and Volkstheater Millowitsch are cultural highlights, and some of the area's notable landmarks include Hay Market and Cologne Cathedral. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion. Guests appreciate the hotel's central location. Visit our Cologne travel guide
Pipinstrasse 1, Cologne, NW, 50667
What's nearby
Hay Market
3 min walk - 0.3 km
City Hall
5 min walk - 0.4 km
Old Market
5 min walk - 0.4 km
Great St. Martin Church
5 min walk - 0.4 km
Cologne Cathedral
7 min walk - 0.7 km
Getting around
Heumarkt U-Bahn
3 min walk
Cologne (QKL-Cologne Central Train Station)
12 min walk
Cologne - Bonn Airport (CGN)
13 min drive
Restaurants
Hard Rock Cafe Köln
2 min walk
Merzenich
3 min walk
Starbucks
2 min walk
Baustelle4U
2 min walk
Harry's New-York Bar
1 min walk
About this property
Dorint Hotel am Heumarkt Köln
Upscale hotel near Hay Market
Located close to Wallraf-Richartz Museum and City Hall, Dorint Hotel am Heumarkt Köln provides dry cleaning/laundry services, a bar, and a 24-hour business center. Take some time to relax at the onsite spa. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
Buffet breakfast (surcharge), self parking (surcharge), and access to a nearby indoor pool
Multilingual staff, a banquet hall, and meeting rooms
Luggage storage, a 24-hour front desk, and smoke-free premises
Guest reviews say great things about the helpful staff and location
Room features
All 262 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
Bathrooms with free toiletries and hair dryers
TVs with satellite channels
Wardrobes/closets, mini fridges, and electric kettles
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.
Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Dorint Hotel am Heumarkt Köln?
As of 2026/10/23, prices found for a 1-night stay for 2 adults at Dorint Hotel am Heumarkt Köln on 2026/10/25 start from NT$4,021, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 36 per day.
What time is check-in at Dorint Hotel am Heumarkt Köln?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Dorint Hotel am Heumarkt Köln?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Dorint Hotel am Heumarkt Köln located?
Located in Old Town Cologne, this spa hotel is within a 5-minute walk of Wallraf-Richartz Museum and Hay Market. City Hall and Romano-Germanic Museum are also within 10 minutes. Heumarkt U-Bahn is only a 3-minute walk and Neumarkt U-Bahn is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Dorint Hotel am Heumarkt Köln Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The only thing that could be better is colder air conditions when we sleep at night. Other than that that, it was perfect!
Stayed 3 nights in Oct 2026
Verified review
6/10 Okay
Thomas
2026/10/21
Liked: Staff & service
Disliked: Property conditions & facilities
Absolut Fabelhaft ist die top Lage am Heumarkt.
Das Personal ist sehr freundlich und aufmerksam…
Was mich an der ganzen Geschichte wirklich erschüttert hat, ist das absolut kernschrotte Badezimmer.
So etwas habe ich bisher nicht mal im billigsten Hostel erlebt, unglaublich.
Kann es nicht in
Worte fassen.
Auch die gesamte Zimmerqualität.
Obwohl das Zimmer zur Komfort-Kategorie gehört.
Das haut dem Dorint leider die Füße weg !
Schade ….
The hotel was lovely and in a fantastic location, we were very happy with the price. We were able to extend our check out time for a very reasonable price. Overall very happy with our stay
Pretty standard hotel in most regards: nice rooms, good location, helpful staff, average breakfast.
But what really let this place down was the non-existent swimming pool. I selected this hotel on the basis that it supposedly had a pool, or at the very least had a pool nearby. When I checked in I was told that not only was the pool in another building (take one lift up, navigate poorly signposted corridors and then take another lift down) but that it cost €8 per person PER USE. So if we wanted to use the pool it would have cost us €32 each time we wanted to have a swim. Admittedly, the guy at reception had the decency to look embarrassed when he told me this.
But the cherry on top was that it was only open to people aged 18+ so the kids couldn't use it.
The big selling point for this place was the pool so finding out that there was no pool really took the shine off this place. A bit of transparency about this would be appreciated. None of this was mentioned on the property page and it has left a very bad taste considering how expensive it is.
Stayed 4 nights in Jul 2026
Verified review
6/10 Okay
magnus
2026/7/22
Liked: Cleanliness
Disliked: Staff & service
Väldigt trevligt hotell, bra läge men AC funkar inte och personalen var medvetna men kunde inget göra..
Klimaanlage im Zimmer funktioniert nicht gut. Personal meinte nur das wäre halt so. Keine befriedigende Antwort für ein 4 Sterne Haus was zu Intercontinental Zeiten mal 5 Sterne hatte
The hotel description online was not accurate, as follows:
1) Mini fridge: The fridge was not very cold. When I asked how to set the fridge to cool, I was told this is not a fridge. It is only for putting cold items in, so they don't warm up so quickly.
2) Air conditioning: This was exceedingly inadequate!!! When I asked how to get the AC to work, I was told to push the AC button twice, set the temp to 19C, set the fan speed up to max, and I should close the drapes. I did all of these things, and the room never got to 19C, even though we were there for 6 nights. I asked about getting the AC checked, 4 days in a row, and I was told that this was on the work order. Finally, after I asked the 2nd time on the 4th day, someone came to check. He brought a thermometer along and said the air coming out of the AC vent was 22C. However, we noticed that the hallways were cool, even though our room was warm. Another guest told us that she was with a group of 30 people, and it was not cool in any of their rooms. Another guest said someone measured the temp in their room at night at 27C. If I we had known that the AC is so poor, we would definitely have booked a different hotel!
3) Daily housekeeping: When we checked in we were told that the housekeeping is every 2nd day.
4) Free bottled water: This consisted of 1 free bottle of water on the day we arrived. This was never repeated.
5) Coffee maker: There was a kettle and some instant coffee packages, but no coffee maker.
Leider hat die Klimaanlage nicht funktioniert: die Temperatur bleibt immer bei 22-25 Grad und nachts heizte sie sogar bei offener Tür. Ich habe mehrmals nachgefragt aber die Rezeption meinte es wäre nun mal so und man kann daran nichts ändern. Ich war öfters hier und es ist schade, aber bei warmen Wetter kann man das Hotel nicht empfehlen.
Stayed 3 nights in Jul 2026
Verified review
6/10 Okay
Anders Berge
2026/7/10
Liked: Cleanliness, staff & service, amenities
Aircondition fungerte dessverre ikke på rommet.
Stayed 1 night in Jul 2026
Verified review
10/10 Excellent
Kjell
2026/7/10
Veldig bra hotell og grei beliggenhet
Stayed 2 nights in Jul 2026
Verified review
6/10 Okay
Nathalie
2026/7/9
Liked: Cleanliness, staff & service, amenities
Kunde inte reglera värmen på rummet så var jättevarmt och kunde inte få ordning på det. Annars bra!
Absolutely fantastic, decided to stay another night. No faults no complaints, room was amazing.
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Pauline
2026/7/5
Liked: Cleanliness, staff & service, amenities
Tolle Zimmer, super Lage, sehr freundliches Personal. Hotelbar ist top, gutes Frühstück.
Defekte Klimaanlage, fleckige Handtücher. Hotel kam uns entgegen.