「The place is cheaper than anything downtown. It is clean and new.
Unfortunately, there is no onsite staff (everything operates via a web portal). I had no hot water during my 2-day stay. I reported this via email and there was a prompt response, saying it had been forwarded to onsite maintenance. After that, no one contacted me and nothing changed. Other guests did have hot water, so it would have been easy enough to switch me to another room.
When I contacted them a second time, they offered...
「The place is cheaper than anything downtown. It is clean and new.
Unfortunately, there is no onsite staff (everything operates via a web portal). I had no hot water during my 2-day stay. I reported this via email and there was a prompt response, saying it had been forwarded to onsite maintenance. After that, no one contacted me and nothing changed. Other guests did have hot water, so it would have been easy enough to switch me to another room.
When I contacted them a second time, they offered...
Marcus