「Our stay was okay overall, but there was a frustrating maintenance issue that was never resolved, and I hope the management will consider some form of compensation.
When we entered the room, we noticed the desk lamp was not working. This was a significant problem because the room did not have a main ceiling light, so the lighting relied mostly on the lamps. We reported the issue to the front desk right away, and the staff said they would fix it. Unfortunately, nothing was done.
During our...
「Our stay was okay overall, but there was a frustrating maintenance issue that was never resolved, and I hope the management will consider some form of compensation.
When we entered the room, we noticed the desk lamp was not working. This was a significant problem because the room did not have a main ceiling light, so the lighting relied mostly on the lamps. We reported the issue to the front desk right away, and the staff said they would fix it. Unfortunately, nothing was done.
During our...
Tan Zhou