Booked for the pool because i have 2 kids . Was not notified that pool had been out of service for awhile . Felt like their should have been some discount but was told no . So it was a bummer for the kids . Room was smelling of musty dirty water . Carpet seemed to be damp . Customer service was not good . Asked for clean towels and had to go get them myself . Lady who does breakfast was not so nice . Was not a good experience or stay .
Felicia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jenifer
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
Jenifer
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Nadine
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度和員工素質
Rooms need maintenance and a deep cleaning.
Nadine
於 2025 年 7 月住了 2 晚
4/10 不太好
sharon
商務旅客
2025 年 7 月 15 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The hallway where the stairs are was dirty and did not get cleaned the whole time that I was there.
The breakfast was really good and the staff was really nice.
sharon
於 2025 年 7 月住了 4 晚
2/10 很糟糕
JENNIFER
家庭旅遊
2025 年 7 月 8 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My extended family & I booked this location back in February because it had a pool, When we arrived in July we were told that the pool was no longer available. Neither Expedia or the hotel itself contacted us to inform us of this change. When I asked if there was going to be compensation The clerk pretty much said no and to contact Expedia. While Expedia did compensate us for the rooms, I feel the hotel itself should have done a better job at informing Expedia of the changes and making our stay more comfortable considering it is July with 100° weather. Also, please review when booking a room because there standard room with two beds (room 220 )did not come with a refrigerator or a microwave & the TV did not work. Room 216 The phone and TV did not work . Of course we contacted the front desk and nothing was resolved. maintenance did not even came to the rooms. The furniture is old. There needs to be major renovation. Upon arriving I did check the bottom sheets which everything look good but I should have checked the top one too and come to find out in the morning I seen a blood smear. Room 221 was fine No complaints from family members in that room
JENNIFER
於 2025 年 7 月住了 2 晚
4/10 不太好
david
2025 年 7 月 6 日
david
於 2025 年 7 月住了 1 晚
6/10 一般般
Okoye
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度和員工素質
When I called to confirm my stay, a staff told me I had to pay $100 in cash when I arrive for a deposit I was confused
Okoye
於 2025 年 6 月住了 1 晚
10/10 有夠讚
loris
2025 年 7 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was in place and staff were accommodating
loris
於 2025 年 6 月住了 6 晚
2/10 很糟糕
ROSHAUNA
2025 年 7 月 4 日
不喜歡:整潔度
ROSHAUNA
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Charles
商務旅客, 家庭旅遊
2025 年 7 月 2 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The carpet appeared to be shampooed prior tp our arrival. We could feel the dampness on our feet. Walking on our socks caused them tobe damp. There was the aroma of damp carpet in the air. The air conditioning could not remove the humidity from the room. I sweated all night. In the morning, I mentioned the issues to the front desk. The receptionist indicated they could not give us a credit.
Charles
於 2025 年 6 月住了 1 晚
6/10 一般般
Kara
2025 年 6 月 30 日
喜歡:整潔度和員工素質
Kara
於 2025 年 6 月住了 1 晚
6/10 一般般
Aurelius
2025 年 6 月 28 日
喜歡:員工素質
Aurelius
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Colbert
2025 年 6 月 27 日
Nice staff
Colbert
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Allen
家庭旅遊
2025 年 6 月 27 日
喜歡:整潔度
Nice hotel. Not much to do around it. Pool was not u and running very disappointing.
Allen
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Angelique
2025 年 6 月 26 日
Angelique
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jeremy
2025 年 6 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and convenient location.
Jeremy
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Erica
2025 年 6 月 24 日
Erica
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Kimberly,Prospect
商務旅客
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quick business trip. Very convenient location.
Kimberly
於 2025 年 6 月住了 1 晚
6/10 一般般
David
情侶出遊
2025 年 6 月 22 日
喜歡:整潔度
The tub drain was missing, the staff would not fix it, I had to go to Ace Hardware store to buy a drain plug.
David
於 2025 年 6 月住了 5 晚
6/10 一般般
Edward
情侶出遊
2025 年 6 月 20 日
喜歡:員工素質
When I walked around the room in my socks they got very dirty. Bathroom could have been a little cleaner, and the exhaust fan, which was noisy & ran constantly, did not do a good job. Breakfast was really good & the person in charge kept everything clean & full. Otherwise, the place was quiet, and had restuarants within walking distance.
Edward
於 2025 年 6 月住了 3 晚
6/10 一般般
jeffrey,virginia beach
家庭旅遊
2025 年 6 月 18 日
喜歡:整潔度
不喜歡:設施服務
The room was clean. The breakfast was okay, but better than most. Shower door handle was loose, needed new caulking in it because it was not properly sealed. Pool closed but didn't say that at the time of booking. Almost every tile on bathroom floor cracked. Toilet would keep running after being flushed. No electrical plug cover at coffee pot. One of the two outlets in the bathroom didn't work. Drain from sink has a minor leak. Appears to be missing wall art (hole in wall between 2 and you can see outline where it used to be at). Other than blonde lady at front desk, other 3 were either rude or acted like they didn't want to be there. Lady cleaning up breakfast was rude; tried to close down 8 minutes early and when I said I was using the waffle maker (someone just got off it so I was getting other things) she got all huffy, turned it back on and stormed off. Headboard is also loose.