「Our assigned room was on the third floor; however the elevator was out of service. After hauling a couple of suitcases up two floors it was obvious that we would not be able to stay. I am 86 yrs old and my wife is 79. The desk clerk said that he understood but that since I booked the hotel through Expedia he could not refund our money. He told us that Expedia would have to call the hotel. Since we were there for our granddaughter's college graduation we had to find another hotel (with a...
「Our assigned room was on the third floor; however the elevator was out of service. After hauling a couple of suitcases up two floors it was obvious that we would not be able to stay. I am 86 yrs old and my wife is 79. The desk clerk said that he understood but that since I booked the hotel through Expedia he could not refund our money. He told us that Expedia would have to call the hotel. Since we were there for our granddaughter's college graduation we had to find another hotel (with a...
Douglas