「I am a regular at this hotel and I asked to check in early for about an hour, so from 11-12. Because I had to leave again and not return until 4:00pm. I Just needed to freshen up after a 5 hour drive. They wanted to charge me an extra fee of which I didn’t have, however they did let me use the lobby’s bathroom so I can wash my face and change clothing . The reception even recognized me from previous stays, but unable to accommodate.」