「Experienced a very problematic check-in. I had to go in and out of reception 3 times before getting the right room.
Although I booked for two days, they only programmed the card for one day, requiring me to check in at reception again for the second day. There are still shower repair tools left in the room. The good thing is the hotel is new and located near bus and tram stops. This was the messiest reception service I have ever experienced.」
「This was a lovely European style property. Old with charm and modern conveniences. The staff was extremely accommodating and all went out of their way to make our stay comfortable.」
「Extremely comfortable hotel to stay in with great facilities. The staff are very friendly and we had everything we needed for an overnight stay. The location around the hotel is a little under developed, but other than that it works very well. Also worth noting that the car park is in the adjacent building. Worth letting the reception team know so you can get a reduced parking rate for your stay given the affiliation they have with the car park. Overall would recommend. 」
"Experienced a very problematic check-in. I had to go in and out of reception 3 times before getting the right room.
Although I booked for two days, they only programmed the card for one day, requiring me to check in at reception again for the second day. There are still shower repair tools left in the room. The good thing is the hotel is new and located near bus and tram stops. This was the messiest reception service I have ever experienced."