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Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Property class: 3
Travelers soak in mineral hot springs at this lakeside retreat where traditional Japanese flavors await at Komakusa restaurant and evening karaoke adds fun

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Marukoma Onsen Ryokan sits peacefully by the lake, offering guests an indoor mineral hot spring experience. The property features Japanese cuisine at Komakusa restaurant, a tranquil garden for relaxation, a game room for entertainment, and WiFi access in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Business services
  • Room service
  • 24/7 front desk

Room options

View all photos for Japanese Style Room, Lake side, Non Smoking

A traditional Japanese-style room with tatami mats, a low table with a tea set, two chairs, a television, and a fan.

Japanese Style Room, Lake side, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Japanese Style Room, Lake side, Irori Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons
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About the neighborhood

Located in Chitose, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is in the mountains and on the waterfront. Sapporo Clock Tower and Former Hokkaido Government Office Building are cultural highlights, and some of the area's notable landmarks include Sapporo JR Tower and Hokkaido Shrine. Looking to enjoy an event or a game while in town? See what's going on at Daiwa House Premist Dome. Take an opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Chitose travel guide
Map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287

What's nearby

  • A calm body of water with mountains in the background.
    Shikotsu-Toya National Park
    1 min walk - 0.0 km
  • Shikotsuko Onsen
    1 min walk - 0.0 km
  • Lake Shikotsu
    1 min walk - 0.1 km
  • Chitose Inter Golf Club
    52 min drive - 42.9 km
  • Katsura Golf Club
    60 min drive - 50.4 km

Getting around

  • Tomakomai Station
    41 min drive
  • New Chitose Intl. Airport (CTS)
    46 min drive

Restaurants

  • 翠明橋
    19 min drive
  • Cafe Lunch Store Hoo-Hoo
    24 min drive
  • 北のうまいもん碧水
    17 min drive
  • Lake Side Kitchen トントン
    18 min drive
  • ペンネンノルデ
    18 min drive

About this property

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

  • Ryokan by the lake
  • You can look forward to an indoor mineral hot spring (onsen), a terrace, and shopping on site at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan. The on-site Japanese cuisine restaurant, Komakusa, offers breakfast and lunch. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas.
  • Other perks at this ryokan include:
    • Buffet breakfast (surcharge), hot springs on site, and a banquet hall
    • A front-desk safe, meeting rooms, and concierge services
    • An elevator, karaoke, and a 24-hour front desk
  • Room features
  • All 55 rooms boast comforts such as air conditioning, as well as amenities like safes.
  • Extra amenities include:
    • Turndown services and slippers
    • LED light bulbs, refrigerators, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,420 per person
  • A restaurant
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • Komakusa

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • LED lighting
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers pickup service from Shikotsukohan Bus Terminal only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-in start time: 3 PM; Check-in end time: 7:30 PM.

What time is check-out at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-out is at 10 AM.

Where is Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan located?

Situated on the boardwalk/promenade, this ryokan is within 32 mi (52 km) of Daiwa House Premist Dome, Odori Park, and Sapporo Clock Tower. Former Hokkaido Government Office Building and Sapporo JR Tower are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 141 out of 278 reviews
Rating 8 - Good. 107 out of 278 reviews
Rating 6 - Okay. 22 out of 278 reviews
Rating 4 - Poor. 6 out of 278 reviews
Rating 2 - Terrible. 2 out of 278 reviews

Reviews