Convent de San Bernardino de Siena - 5 min walk - 0.5 km
Calzada de los Frailes - 6 min walk - 0.6 km
Cathedral of San Gervasio - 11 min walk - 1.0 km
Mercado Municipal - 13 min walk - 1.1 km
Cenote Zaci - 19 min walk - 1.6 km
Getting around
Cancun Intl. Airport (CUN) - 108 min drive
Restaurants
Paladar de Cura - 6 min walk
Conkafecito - 6 min walk
Taqueria el Paisa - 9 min walk
Le’kaat - 8 min walk
El Sazón de Valladolid - 4 min walk
About this property
Hotel Waye
Hotel in the entertainment district
A terrace, shopping on site, and a garden are just a few of the amenities provided at Hotel Waye. The on-site restaurant, COCINA WAYE, features local cuisine. Free in-room WiFi is available to all guests, along with laundry facilities and a conference center.
Other perks include:
An outdoor pool with sun loungers
Free self parking
Bike rentals, tour/ticket assistance, and a 24-hour front desk
A water dispenser, a banquet hall, and 1 meeting room
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries
43-inch Smart TVs with Netflix and streaming services
Decks/patios, ceiling fans, and daily housekeeping
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
Up to 55 lbs per pet
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: MXN 300 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Property is also known as
Hotel Wayé
Hotel Waye Hotel
Hotel Waye Valladolid
Hotel Waye Hotel Valladolid
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Hotel Waye Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 79 out of 121 reviews
10 - Excellent
79
Rating 8 - Good. 32 out of 121 reviews
8 - Good
32
Rating 6 - Okay. 8 out of 121 reviews
6 - Okay
8
Rating 4 - Poor. 0 out of 121 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 121 reviews
2 - Terrible
2
9.6/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
The staff is very friendly and accommodating. Rooms are super clean and comfortable.
Tasha
Stayed 1 night in Nov 2024
10/10
Great location. Very fashionable and great service. Everything was walking distance around the hotel. Highly recommend and can't wait to return.
CLAUDIO
Stayed 1 night in Jan 2025
10/10
Excelente
Sonia
Stayed 1 night in Apr 2025
10/10
Moves place in town, new, awesome staff.
Bryan
Stayed 3 nights in Jul 2022
8/10
This hotel is a nice small hotel. The bed was only a double, but for Mexico, it wss very comfortable. The staff sraff were very courteous and accomodating.We would definitely stay here again.
Peter
Stayed 1 night in Feb 2023
10/10
The room was clean and spacious. The beds were comfortable. There was a good restaurant at the hotel. The location was convenient and quiet. There is a grassy area right outside your room if you are traveling with a pet.
We enjoyed our stay.
Christine
Stayed 1 night in Feb 2024
8/10
The place was very cute and cosy. It was well situated (on a Main Street but no issues for parking). The staff was very helpful and quite to follow up on things. Breakfast was cancelled due to renovations but they reimbursed us the price of Breakfast.
Celine
Stayed 1 night in May 2023
10/10
ROBERTO
Stayed 1 night in Apr 2025
8/10
Martin
Stayed 1 night in Apr 2025
10/10
ANA
Stayed 1 night in Mar 2025
10/10
Excelente hotel, muy limpio, comodas instalaciones, personal muy amable y lo mejor es que aceptan mascotas, es segunda ocasión que me quedo ahi y lo recomiendo ampliamente.
Alejandra
Stayed 1 night in Feb 2025
10/10
Ok
Elizabeth
Stayed 1 night in Jan 2025
8/10
Bien para una noche, eso sí la atención muy amable
Lorian
Stayed 1 night in Jan 2025
10/10
직원들 친절하고 조식이 알찼습니다. 연계된 투어들도 좋았어요
Jaeyong
Stayed 2 nights in Dec 2024
8/10
El hotel esta bien ubicado la gente es amable
Ariel
Stayed 1 night in Dec 2024
10/10
El hotel muy cómodo y limpio
Brenda Marlenne
Stayed 1 night in Oct 2024
10/10
Andrea
Stayed 1 night in Aug 2024
10/10
El personal es muy amable y nos dieron muy buenas recomendaciones para visitar, dónde comer y cómo organizar nuestro viaje y disfrutar más del lugar.
Jose
Stayed 4 nights in Jul 2024
8/10
Delia
Stayed 1 night in Jul 2024
8/10
We booked this hotel to get away from Hurricane Beryl. Check in was a little cumbersome. Upon arrival, the hotel was bracing for the storm and amenities were limited. Completely understandable. Our first night was fine. The eye of the storm passed over the hotel the next morning and there was a power outage at 9am and did not return. Staff brought fruit and a sandwich to each room, which was nice. We decided to not stay for the second reserved night. Room was non-refundable, which was fine. However, they asked for $300.00 pesos per night for a pet deposit but were not able to refund the pet deposit for the unused night. It was a reasonable request but not honored. Again, not a big deal but I don't think there was really anyone in charge present when we checked out. Felt very secure as the hurricane blew over the top of us. Great layout to escape a storm.
Blake
Stayed 2 nights in Jul 2024
8/10
El servicio, la preparación para la tormenta.
Excelente ubicación. Un poco dañado por la edad?
Mirla
Stayed 3 nights in Jul 2024
8/10
Bryan
Stayed 3 nights in Jun 2024
6/10
De kamer waarin we sliepen werd recent opgefrist, alleen hing er nog een verfgeur en lagen de tegels een beetje los, nu dat was geen ramp. Het bed was echt wel heel smal voor 2 grote mensen. Het buffetontbijt vonden we heel triestig, als je bij een buffet niets lekker kan vinden, is het niet goed. De dingen lagen precies al heel lang klaar.