外觀

黑石傲途格精選飯店的評分

4 out of 5
黑石傲途格精選飯店
636 S Michigan Ave, Chicago, IL

評論

9.0

太棒了

10 分,有夠讚;1000 則評論中有 699 則" "
8 分,不錯哦;1000 則評論中有 178 則" "
6 分,一般般;1000 則評論中有 71 則" "
4 分,不太好;1000 則評論中有 28 則" "
2 分,很糟糕;1000 則評論中有 24 則" "

9.4/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.4/10

住宿環境和硬體

8.8/10

環保程度

評論

2/10 很糟糕

Yunchuan

於 2022 年 10 月住了 1 晚

10/10 有夠讚

Ziyi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有設計感的酒店
剛好在千禧公園對面,環境很好,飯店很有設計感~ 唯一不足的就是浴室只有淋浴功能,沒有蓮蓬頭使用。
於 2017 年 11 月住了 2 晚

4/10 不太好

Taylor

喜歡:員工素質
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Héctor

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente el trato y las instalaciones. 10/10
於 2024 年 4 月住了 1 晚
Pierre-Louis 於 2024年4月15日回覆
Many thanks for your positive review! We're glad you were satisfied with your stay and hope to serve you again.

10/10 有夠讚

Simona

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Warm welcome from the bellman! Very clean property! We booked two more nights :)
於 2024 年 4 月住了 1 晚
Pierre-Louis 於 2024年4月15日回覆
We're so grateful for your review. Thank you for sharing your experience, and we look forward to your next visit!

10/10 有夠讚

Lee

喜歡:整潔度、員工素質和住宿環境和硬體
Great location!
於 2024 年 4 月住了 3 晚
Pierre-Louis 於 2024年4月12日回覆
Lee, thank you and so glad to read you enjoyed our hotel and the location. Come back and visit us again soon.

10/10 有夠讚

Angela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely loved the vibe of this hotel. It was like a blast from the past. From the flooring to the architecture it was beautiful. Even the elevators!! Would give this place 10 stars if I could. Will definately be returning.
於 2024 年 4 月住了 2 晚
Pierre-Louis 於 2024年4月10日回覆
We're over the moon to hear that you thoroughly enjoyed the unique vibe and retro charm of our hotel! It's fantastic to know that the details, from the flooring to the architecture and even the elevators, contributed to your wonderful experience. Your enthusiasm and willingness to rate us so highly truly mean a lot to us. We eagerly look forward to welcoming you back for another memorable stay. Thank you for choosing us and for your willingness to share such positive feedback. See you again soon!

10/10 有夠讚

Obaid

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was really good
於 2024 年 4 月住了 1 晚
Pierre-Louis 於 2024年4月8日回覆
Obaid, Your perfect rating made our day! We're delighted you enjoyed your time with us.

10/10 有夠讚

Dylan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年4月8日回覆
Dylan, Thank you for the perfect score! We're thrilled you had a great stay and hope to welcome you back soon.

8/10 不錯哦

Krista

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No parking when booking through Expedia. Had to pay 70 dollars per night for overnight parking at a parking ramp across the entrance. Had to pay 450 dollars for damage deposit upon arrival. Other than that, was a wonderful stay. The hotel was beautiful. Safe, pretty quiet, great location.
於 2024 年 3 月住了 3 晚
Pierre-Louis 於 2024年4月5日回覆
Krista, thank you for your visit, and I am sorry about the parking and that it was not easier for you. We do not have a parking on site, and therefore partner with the hotel across the street. Prices in Chicago are driven in big part by taxes and city fees unfortunately, we have little control over these. The security deposits are refunded after departure but do take a few days to go through the bank system. We do appreciate your patronage and look forward to welcoming you back again soon.

10/10 有夠讚

Ian

喜歡:整潔度、員工素質和住宿環境和硬體
Unique, elegant and comfortable. Outstanding service with high-quality amenities and a classy vibe all around.
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年4月3日回覆
Ian, thank you for your nice comments, so glad you enjoyed your visit. Looking forward to seeing you again soon.

10/10 有夠讚

Ralph

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, I had a problem with my room placement the gentleman at the front desk assigned a different room promptly and accompanied my wife and I to make sure the newly assigned room was what we expected. The hotel is a work of art within itself and all the staff from the Bellman, Front Desk staff, to the Maintenance staff are all attentive and very accommodating to the customers needs. The hotel has some great views of the city and there’s an art gallery in the hotel that you have to check out.
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年4月1日回覆
We're thrilled to hear about your positive experience at our hotel, especially how our front desk team swiftly addressed your room placement concern to ensure your comfort. It's wonderful that the artistry of our hotel, along with the attentive service from all our staff members, contributed to your enjoyable stay. We're also glad you enjoyed the stunning city views and took the opportunity to explore the art gallery within our premises. Thank you for sharing your experience, and we look forward to welcoming you and your wife back for another memorable stay. Your appreciation means a lot to us!

6/10 一般般

chetan

家庭旅遊
It’s an over glorified Motel6.
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年4月1日回覆
We're sorry to hear that your experience did not meet your expectations. We aim to provide a unique and comfortable stay for all our guests, and we regret that we fell short in your case. We appreciate your feedback as it helps us to improve. If you're willing to share more details about your experience, we would like to learn how we can make things right. Please consider reaching out to us directly. Thank you for taking the time to share your thoughts.

10/10 有夠讚

Sherrie

喜歡:整潔度、員工素質和住宿環境和硬體
The room was very quiet
於 2024 年 3 月住了 4 晚
Pierre-Louis 於 2024年3月27日回覆
Thank you for taking the time to complete our survey and for your positive feedback! We're thrilled to hear you had a good experience and look forward to welcoming you back soon!

10/10 有夠讚

Victoria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are awesome at this property. Rooms are clean and quiet even though we were facing busy Michigan Ave. would stay again
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月25日回覆
Thank you very much for taking the time to share your wonderful experience at our property. We're thrilled to hear that our staff made a great impression on you with their service. It's our top priority to ensure that every guest feels welcome and well cared for during their stay.We're also delighted to know that the cleanliness of our rooms met your expectations and that you enjoyed a peaceful stay despite the bustling location on Michigan Ave. Our team works diligently to create a serene environment for our guests, and your feedback is a testament to their efforts.We look forward to welcoming you back for another memorable stay. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out to us.

10/10 有夠讚

Victoria

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Pierre-Louis 於 2024年3月27日回覆
Thank you for your perfect review! We're thrilled you had such a fantastic experience with us. Looking forward to welcoming you back in the future!

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful!
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月25日回覆
Thank you for the perfect review, come back and visit us again soon.

10/10 有夠讚

Valine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love this place! The biggest plus is the lobby. It smells so good! I was looking around to identify the scent.
於 2024 年 2 月住了 1 晚
Pierre-Louis 於 2024年3月20日回覆
Thank you so much for your enthusiastic review!We're thrilled to hear that you love our hotel and especially enjoy the ambiance of our lobby. It's wonderful that the scent made such a positive impression on you. Creating a welcoming and pleasant atmosphere for our guests is very important to us, and it sounds like we succeeded. Next time you're here, don't hesitate to ask about the scent—we'd be happy to share the details with you.Looking forward to welcoming you back soon for another enjoyable experience!

8/10 不錯哦

Su

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location and paying extra for a lake view room was worth it. Beautiful view from 11th floor. Beautiful interior decor. On the whole, the staff were excellent, charming and helpful. One or two reception staff were less than helpful, especially when we needed a taxi to the airport on check out. In all though I had a wonderful stay.
於 2024 年 3 月住了 4 晚
Pierre-Louis 於 2024年3月18日回覆
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the fantastic location and found the extra for a lake view room from the 11th floor to be worth it. It's wonderful to know that our interior decor and the charm and helpfulness of our staff contributed to your wonderful stay. We regret to hear about your experience with one or two Front Desk staff during your taxi arrangement to the airport and will address this to ensure all guests receive the helpful and efficient service we strive for. Your overall positive remarks and enjoyment of your stay are greatly appreciated, and we look forward to the opportunity to welcome you back for another memorable visit.

10/10 有夠讚

Erica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing short stay. Front desk gave me a higher floor when requested, validated my parking, and was able to answer questions about the area. Will definitely stay here again.
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月18日回覆
Thank you for your kind review!We're so pleased to hear that your short stay with us was amazing and that our front desk team was able to accommodate your requests, from a higher floor to parking validation. It's great to know we could assist with your queries about the area, making your stay more enjoyable. Your satisfaction and intention to return are the highest compliments we can receive.We look forward to welcoming you back for another memorable experience. See you soon!

10/10 有夠讚

Khadieja

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great stay! Room was spacious with large bathroom. Great location. Valet was not in service. But parking lot was adjacent ( it was raining). Front desk was terse and not very welcoming/friendly. Doorman David was very friendly and gave good instructions. No assistance with baggage was provided; stairs are present at the front. Apparently rain ponchos are not a thing in Chicago
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月16日回覆
Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay, the spacious room, and our great location. We apologize for any inconvenience caused by the valet service not being available and the lack of assistance with your baggage. Your feedback regarding the front desk's demeanor is invaluable, and we'll address this to ensure a more welcoming atmosphere in the future. It's wonderful to know David made a positive impact on your stay, and we appreciate your understanding regarding the rain ponchos, please note that we do have umbrellas available at the Front Desk.We hope to have the opportunity to welcome you back for an even better experience.

8/10 不錯哦

Susan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful old hotel, very convenient for us as it was close to Orchestra Hall and the restaurant where our son works. Very large room, super comfortable bed. Excellent bargain for the price. Not as hideously spartan as most hotels have become. Never a wait for an elevator. We'd definitely stay here again.
於 2024 年 3 月住了 3 晚
Pierre-Louis 於 2024年3月13日回覆
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be beautiful and conveniently located for your needs. It's fantastic to know that you enjoyed the spacious room, comfortable bed, and appreciated the value for the price.We take pride in maintaining a comfortable and welcoming atmosphere for our guests, and we're thrilled that you found our hotel to be a refreshing departure from the typical spartan accommodations.Your kind words mean a lot to us, and we'd be honored to welcome you back anytime you're in the area. Please don't hesitate to reach out if there's anything we can assist you with in the future.

10/10 有夠讚

Laura

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were very clean, very comfy bed and pillows, great location!! Very friendly and helpful employees at the front desk. And I loved the history of the hotel.
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月11日回覆
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of our rooms, the comfort of our beds and pillows, and our hotel's great location. It's also great to know our front desk team made a positive impression with their friendliness and helpfulness, and that you appreciated the history of our hotel.We look forward to welcoming you back in the future for another memorable stay.

10/10 有夠讚

Valeria,St Louis Park

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel, loved the decor and vibe
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月11日回覆
Thank you for your lovely feedback! We're so glad to hear you enjoyed the décor and vibe of our hotel. It's always wonderful to know that our guests appreciate the atmosphere we've created. We look forward to welcoming you back soon for another beautiful experience.

6/10 一般般

Tom

情侶出遊
Decent location and fairly priced. Room was clean with our view overlooking some hvac equipment but that had no bearing we weren’t looking for anything more. We have stayed there in the past and appreciated the old motif of the lobby but this trip noted a mixture of modern style furniture mixed in with the old, assuming they were looking for an eclectic feel, but it’s not working. Had a couple drinks our first night, they were good, but ignorantly priced. Sunday breakfast may have been one of the worst I have ever eaten. Would possibly stay again but would avoid the bar and restaurant. My big complaint, no parking, you need to utilize another hotels facility, and again, ignorantly priced.
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月11日回覆
Thank you for your feedback. We're glad you found the location convenient and the room clean.We appreciate your thoughts on the lobby's décor as we explore a blend of styles. We're sorry to hear your experience with our bar, restaurant, and parking did not meet expectations. Please know our parking prices reflect city rates. We hope to welcome you back, with a commitment to improving your overall experience.

10/10 有夠讚

Shona

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Scarlett

喜歡:整潔度、員工素質和住宿環境和硬體
Everything about the Blackstone was perfect for our trip. We were in walking distance from all of our planned activities except for two, which were short 5 minute rides away. They were doing construction outside the building which kinda ruined the sleep in late benefits of a hotel… but not anyone else’s fault and we got some great pastries down the street since we were up!
於 2024 年 1 月住了 3 晚
Pierre-Louis 於 2024年3月7日回覆
Thank you for choosing The Blackstone for your trip and for sharing your wonderful experience with us. We are thrilled to hear that our location perfectly complemented your plans, providing easy access to your activities and discoveries in the area.While we regret that the external construction impacted your ability to sleep in, we are delighted to know that it led you to explore and enjoy some great pastries nearby. We appreciate your understanding and positive outlook regarding the situation outside our control.Our team is dedicated to making every stay memorable, and it sounds like, despite the unexpected wake-up, you were able to make the most of your time with us. We look forward to the opportunity to welcome you back in the future, hopefully under quieter circumstances, so you can fully enjoy the benefits of a restful hotel stay.Thank you again for your kind words and for sharing your experience. We can't wait to host you again soon!

10/10 有夠讚

Bryan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Pierre-Louis 於 2024年3月7日回覆
Thanks for the positive rating! We're happy you were satisfied with your stay

10/10 有夠讚

Leanne

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful everything
於 2024 年 2 月住了 3 晚
Pierre-Louis 於 2024年3月5日回覆
Thanks for sharing your positive experience! We're thrilled you were happy with our services. Come back anytime!

6/10 一般般

George

喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Pierre-Louis 於 2024年2月24日回覆
Thank you for your support! Hope to serve you again soon.

8/10 不錯哦

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Pierre-Louis 於 2024年2月24日回覆
We're grateful for your rating! Looking forward to your next visit.

8/10 不錯哦

Alan

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff, cleanliness, and atmosphere, the building itself is awe inspiring
於 2024 年 2 月住了 1 晚
Pierre-Louis 於 2024年2月19日回覆
Alan, thank you so much for your fantastic review! We're truly heartened to hear that our staff, cleanliness, and the overall atmosphere of our hotel contributed to a positive experience during your stay. It's especially gratifying to know that the building itself left you awe-inspired.Our team works hard to maintain a high standard of hospitality and service, and your feedback serves as a wonderful encouragement to all of us. We are committed to ensuring that every guest's stay is memorable, and it's rewarding to see these efforts appreciated.We look forward to the pleasure of hosting you again, hopefully in the near future, for another awe-inspiring experience.

10/10 有夠讚

Thomas

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the stay
於 2024 年 2 月住了 1 晚
Pierre-Louis 於 2024年2月15日回覆
Thank you for the great rating! We're thrilled you enjoyed your stay and hope to see you again soon

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Pierre-Louis 於 2024年2月15日回覆
Thanks for the top rating! We're so pleased you were satisfied with your visit.

10/10 有夠讚

Aaron

於 2024 年 2 月住了 1 晚
Pierre-Louis 於 2024年3月25日回覆
Thank you for the 5-star review, looking forward to seeing you again soon.

10/10 有夠讚

Tim

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Felt welcomed. Stay there again
於 2024 年 2 月住了 2 晚
Pierre-Louis 於 2024年2月10日回覆
Tim, thank you and so glad to read you experienced our hospitality first hand. Looking forward to seeing you again soon.

10/10 有夠讚

Alexis

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very helpful and nice!!!
於 2024 年 2 月住了 2 晚
Pierre-Louis 於 2024年2月7日回覆
Alexis, I am thrilled to see that our staff was helpful. Come and visit us again soon.

10/10 有夠讚

Branden

於 2024 年 1 月住了 1 晚
Pierre-Louis 於 2024年1月31日回覆
Branden, thank you for your visit. Please come again soon.

10/10 有夠讚

Eileen,Harbert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved the location and the amazing view of Lake Michigan, Grant Park, and all the nearby museums.
於 2023 年 12 月住了 2 晚
Pierre-Louis 於 2024年1月27日回覆
Eileen, I am very happy to see you had a nice visit and that you enjoyed our location and facilities. Looking forward to welcoming you again soon.

8/10 不錯哦

Anthony

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Blackstone has an elegant lobby and the ability to dine at the restaurant that shares a location in the building. (Mercat, I believe.) The room itself was comfortable and offered good basics that other places don’t, such as a fridge, which is hard to believe. Overall a pleasant experience and everything was in walking distance. My wife and I were pleased.
於 2023 年 12 月住了 4 晚
Pierre-Louis 於 2024年1月27日回覆
Anthony, thank you for your visit, and I am happy to read that you and your wife enjoyed your stay. Please come again soon.

8/10 不錯哦

karla

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Pierre-Louis 於 2024年1月25日回覆
Karla, thank you for your visit, we look forward to seeing you again soon.

10/10 有夠讚

tina

於 2024 年 1 月住了 2 晚
Pierre-Louis 於 2024年2月13日回覆
Tina, We sincerely appreciate your positive review and are glad to know that your stay was a pleasant one.

8/10 不錯哦

Bryan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
Solid hotel, nothing amazing but good.
於 2024 年 1 月住了 1 晚
Pierre-Louis 於 2024年1月24日回覆
Bryan, thank you for your visit, we look forward to welcoming you back again soon.

10/10 有夠讚

Patrick,New York

商務旅客
於 2024 年 1 月住了 1 晚
Pierre-Louis 於 2024年1月18日回覆
Patrick , so glad to read you enjoyed your visit. Looking forward to welcoming you back again soon.

10/10 有夠讚

john

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Pierre-Louis 於 2024年1月17日回覆
John, thank you for your review and most importantly I am thrilled to read you had a great visit. Looking forward to welcoming you back again soon.

10/10 有夠讚

Michael Raymond

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic
Pierre-Louis 於 2024年1月17日回覆
Michael, thank you for your review and most importantly I am thrilled you enjoyed your visit. Come back again soon.

8/10 不錯哦

Elise

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Pierre-Louis 於 2024年1月17日回覆
Elise, thank you and I look forward to seeing you again soon.

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Pierre-Louis 於 2024年1月14日回覆
John, we are thrilled to see you enjoyed your visit. We look forward to welcoming you back again soon.

10/10 有夠讚

Joan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Historic building, very nice stay—we’ll come back
Nice hotel, historic building with interesting info on its history (built around 1910), beautiful lobby! Room was updated, very clean, bed was very comfortable (and I’m picky about mattresses), room temperature easy to control (amd Im picky about a good temperature for sleeping too). Staff were all very friendly and helpful, location was convenient to many sites (Art Institute, Bean, Buckingham Fountain, Grant Park, many restaurants all with easy walk, even for this 65 yo non-athlete; fast Lyft/Uber to theater district ). Price was VERY reasonable which made it even nicer! (Though we would have been fine paying a bit more than we did…shhhh, don’t tell the hotel! 😆.) Only problem was that the Wi-fi in room was very slow but that didn’t matter to us this trip. Restaurant inside the hotel, Mercat a la Planxa, was very good, excellent service (will do a separate review of that). Really enjoyed this hotel, we would definitely stay here again.
於 2024 年 1 月住了 2 晚
Pierre-Louis 於 2024年1月14日回覆
Joan, thank you so much for visiting us, we are thrilled to read about your excellent stay. We are looking forward to your prompt return and we will be glad to charge you a bit more...haha, for your next visit.