外觀
查看供應情況

芝加哥城北河萬豪春丘套房的評分

3.5 out of 5
芝加哥城北河萬豪春丘套房
410 North Dearborn Street, Chicago, IL

評論

8.8

有夠讚

10 分，有夠讚；1033 則評論中有 645 則" "
8 分，不錯哦；1033 則評論中有 248 則" "
6 分，一般般；1033 則評論中有 74 則" "
4 分，不太好；1033 則評論中有 35 則" "
2 分，很糟糕；1033 則評論中有 31 則" "

9.0/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Wenli

喜歡：整潔度、員工素質和住宿環境和硬體
friendly!
Wyll 於 2023年1月9日回覆
Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again!

4/10 不太好

Yung Nien

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：員工素質和客房舒適度
黒店
什麼都差。
於 2022 年 6 月住了 2 晚
Wyll 於 2022年6月23日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding the service, as this is certainly not the impression we want to leave guests with. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager

10/10 有夠讚

Avianne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was extremely friendly and helpful, the property was in the middle of downtown so there was much to do within walking distance, and the rooms were great!!
於 2024 年 5 月住了 3 晚
Ben 於 2024年5月13日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Gloria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We are definitely returning!
於 2024 年 5 月住了 2 晚
Ben 於 2024年5月11日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Corinne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Ben 於 2024年5月10日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Vinna Mae

喜歡：整潔度、員工素質和住宿環境和硬體
location
於 2024 年 5 月住了 2 晚
Ben 於 2024年5月7日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Mathieu

於 2024 年 5 月住了 3 晚
Ben 於 2024年5月10日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Arturo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El hotel está con una muy buena ubicación, la atención es muy buena por parte de los empleados. El tamaño de la habitación es bastante buena, SI volvería a llegar a este hotel.
於 2024 年 4 月住了 5 晚
Ben 於 2024年5月7日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Gustavo

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great to stay.
於 2024 年 4 月住了 3 晚
Ben 於 2024年5月6日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Viviana

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the complementary breakfast that was included, it allowed me to go down and have a cuppa coffee and then come back and get ready for my day. Would totally recommend this place to anybody who wanted to visit this fabulous city!
於 2024 年 4 月住了 5 晚
Ben 於 2024年5月6日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Shlomo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 7 晚
Ben 於 2024年5月6日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

4/10 不太好

Libna Lidia

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Only complaint I had was the bath towels had blood and yellow stains on them. I called the concierge to have towels replaced there was no answer. Had to go out and buy towels next day. And on last day we found 2 bed bugs/ticks on our headboard. Sadly will not return to this hotel.
於 2024 年 4 月住了 2 晚
Ben 於 2024年5月6日回覆
Thank you for taking the time to let us know about your experience while staying with us. We missed the mark on some important things, and we are so sorry that you didn't have an amazing experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ben Bluth Dual Operations Manager White Lodging

6/10 一般般

Malissa

喜歡：整潔度和員工素質
Furniture is very sharp. Corners everywhere in the room. Towel rack unnecessarily square, floor lamp, tv stand. Ouch. Otherwise very good.
於 2024 年 4 月住了 2 晚
Ben 於 2024年5月1日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for one night the view was beautiful and the location was perfect for walking downtown .
於 2024 年 4 月住了 1 晚
Ben 於 2024年5月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Zuanny Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 4 月住了 4 晚
Ben 於 2024年5月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Alex

Great location & friendly staff
於 2024 年 4 月住了 3 晚
Ben 於 2024年5月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Tamika

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was nice and clean. The location was walking distance from some nice restaurants and bars. Shopping is close by and easy to get to. Breakfast was included, options was not to bad.
於 2024 年 4 月住了 3 晚
Ben 於 2024年5月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Richard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Ben 於 2024年5月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Sonia

商務旅客, 家庭旅遊
喜歡：整潔度和設施服務
M
於 2024 年 4 月住了 4 晚
Ben 於 2024年4月27日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Marvin

Clean
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月27日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Flavien Sedoufio

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The checkin process was fast and efficient.It is a bit of a hassle to get to the lobby (the lobby is not in the ground floor, but 2-3 levels above ground floor).
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月27日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Tracy J

喜歡：設施服務和住宿環境和硬體
Great welcome receptionist
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月27日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Gilberto Santillan，Pachuca

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelent everything!
於 2024 年 4 月住了 4 晚
Ben 於 2024年4月25日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Aditi Ajit

喜歡：整潔度和員工素質
於 2024 年 4 月住了 4 晚
Ben 於 2024年4月24日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Eva Raquel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very beautiful place with an amazing staff. Close to everything!
於 2024 年 4 月住了 4 晚
Ben 於 2024年4月24日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Jesus

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent service
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月24日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Maria Ignacia Toro

商務旅客, 團體旅遊
喜歡：設施服務
Perfect condition
於 2024 年 4 月住了 2 晚
Ben 於 2024年4月24日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

6/10 一般般

Rahul

於 2024 年 4 月住了 2 晚
Ben 於 2024年5月10日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Florian

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月19日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Fabián

喜歡：整潔度、員工素質和住宿環境和硬體
Mi habitación estuvo muy bonita me encanto tuve vista a la ciudad
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月16日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

6/10 一般般

Jaime Dalip Jind

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Ben 於 2024年4月18日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brand and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Stacy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Ben 於 2024年4月16日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Ahmad

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel for both business and leisure. Better than average breakfast, comfortable beds, attentive staff. Rooms are a little dark but very spacious and well appointed.
於 2024 年 4 月住了 3 晚
Ben 於 2024年4月15日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Bettina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was wonderful!! Would definitely stay again and highly recommend to everyone
於 2024 年 3 月住了 3 晚
Ben 於 2024年4月15日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was courteous, area in and around the hotel was clean.
於 2024 年 4 月住了 3 晚
Ben 於 2024年4月10日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

6/10 一般般

Alex

喜歡：員工素質
不喜歡：整潔度
於 2024 年 4 月住了 2 晚
Ben 於 2024年4月10日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

shelley

於 2024 年 4 月住了 4 晚
Ben 於 2024年4月10日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Joel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My experience was amazing at the Springhill Suites by Marriott Chicago. It was my first time visiting Chicago and the staff was excellent and helpful. I would recommend this Hotel to everyone. Its convenient to everything that Chicago has to offer.
於 2024 年 3 月住了 7 晚
Ben 於 2024年4月8日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Amy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very clean and modern and all of the staff from beginning of the stay to the end were exceptionally warm, friendly and always very helpful.
於 2024 年 4 月住了 2 晚
Ben 於 2024年4月8日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Lauren

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and quiet. We had a corner room with two large windows facing two directions and it was an amazing view. It was a great location, and staff was great. The free breakfast was wonderful to have and a decent variety but could have used some more muffins and real sausage and maybe a waffle machine. Happy overall.
於 2024 年 4 月住了 4 晚
Ben 於 2024年4月7日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Richard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed staying at this hotel!
於 2024 年 3 月住了 2 晚
Ben 於 2024年4月5日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

4/10 不太好

Guy

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
I didnt like that I had to wait 10-12 minutes for elevators sometimes. I didn't like that the 1st floor to lobby elevator was broken. I didn't like that my shower door rubbed against the toilet when it closed. I didnt like that I had to wait in line 20 minutes for the breakfast and have everything empty except a dried bagel. I didn't like that the bar served food until 1030pm but would not take orders after 1015pm. Would not recommend staying here for the money. Soooo many other options in town.
於 2024 年 3 月住了 3 晚
Ben 於 2024年4月4日回覆
Thank you for taking the time to let us know about your experience while staying with us. We missed the mark on some important things, and we are so sorry that you didn't have an amazing experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Linda

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nous avions un problème de douche qui coulait, cela a été réglé dans les minutes qui ont suivis notre appel
於 2024 年 3 月住了 3 晚
Ben 於 2024年4月4日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Jesus

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Ben 於 2024年4月4日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

rocio，bloomington

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast food needs help more items not same
於 2024 年 3 月住了 1 晚
Ben 於 2024年4月1日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Enrique

於 2024 年 3 月住了 1 晚
Ben 於 2024年4月21日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

Christy

情侶出遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were walking distance of everything. Very fun area and site seeing was great.
於 2024 年 3 月住了 2 晚
Ben 於 2024年3月30日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Gabriela

於 2024 年 3 月住了 4 晚
Ben 於 2024年4月19日回覆
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

8/10 不錯哦

Lorie

於 2024 年 3 月住了 3 晚
Ben 於 2024年3月30日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging

10/10 有夠讚

George D.

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved the lounge!!
於 2024 年 3 月住了 2 晚
Ben 於 2024年3月30日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging