Definitely not the best hotel/suite we've stayed in. The staff was kind, patient and excellent. The breakfast is also amazing with a wide variety compared to other places and being pet friendly and having an elevator was convenient for us. The problems start with the room. The chairs were rough and worn down, the sofa was lopsided and one of the shower heads was unable to use its broadest setting. The queen beds were hard and led to us waking up repeatedly every night. The TVs were also wired oddly. We brought game systems to pass the time but instead of being able to plug them directly into the tvs, we needed to plug them into the 3rd party box that controls the cable and apps. This led to multiple audio delays and input lag, making games almost unplayable. If youre the type to go out rather than play games and are not a sensitive sleeper, you could do better, but also definitely do much worse.