It was very conveniently located near the Chicago Arts Institute and mass transit options within the Loop. Still, some of the fixtures such as shelving) were of low quality materials (particle board). (I had a similar experience with a Sonder property in New Orleans.) I think one of the shelves above the sink looked like it was loose from its brackets. But this did not deter us from enjoying our stay.
FELINO
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Vickie
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度
Super convenient location.
Lots of parking options and able to walk to all sites in this area.
Vickie
於 2025 年 7 月住了 3 晚
2/10 很糟糕
jesus
家庭旅遊, 親子旅遊
2025 年 7 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
I had a reservation and they send me the access instructions after arriving to the place someone was inside the apartment. I called, text and speak with someone in the property, but I wasn't able to get an explanation of what happend or a relocation to another room or apartment complex (they own several in Chicago). I was traveling with my kid so I had to find a hotel on my own.
This was very unprefessional from their side. In addition, building wasn't in good shape and the door show signs of that people have try to break in before.
jesus
於 2025 年 7 月住了 1 晚
4/10 不太好
nicole
家庭旅遊
2025 年 7 月 12 日
不喜歡:整潔度
I will express my frustration and disgust with the condition our place was in upon checking in last week. The place was in a layer of dust, grime, and filth. dishes are dirty with old food crusted to them, greasy film across stove and counters, no privacy in 2 of the bedrooms (that was NOT disclosed) due to half walls and pull shades to block the gap & the doors didn’t securely close, mold in a bathroom where water soaked into the wall, found old food under the couch when it was moved. This was completely unacceptable- I didn’t even want to stay but we couldn’t find other accommodations to fit us all. I should NOT have to clean a place upon my arrival! Especially for the $$.
I reached out via chat and was told this would be escalated but I have yet to hear from anyone. The communication is terrible. There was no one at the property so you have to resort to chat through the app or dig for miles to find a phone #. You never get an immediate response through chat- sometimes it took hours.
I’ve given them ample opportunities to rectify this and the continue to ignore my complaints.
nicole
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Alana
團體旅遊, 家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was a great stay and the apartment was very comfortable and the amenities easy to use and access. It's not far from the train accesses and very walkable.
Alana
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Michael
家庭旅遊, 親子旅遊
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Close to Grant Park. Nice rooms, with kitchenette. Sonder verification process was hard to use for booking two rooms for my family of 7. Didn’t get authorization code until mere hours before checkin. Even then our unit code didn’t work and we had to call them. Very frustrating in the heat of the moment. Other than that would definitely consider it again!
Michael
於 2025 年 7 月住了 1 晚
4/10 不太好
Ngo
2025 年 7 月 2 日
Ngo
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Vong
情侶出遊, 團體旅遊
2025 年 6 月 24 日
不喜歡:整潔度、設施服務和住宿環境和硬體
On our 3rd day the water stopped working around 10 pm and we couldn’t use the toilet nor shower. My stay there gave me a massive outbreak of acne maybe due to water or unclean sheets as there was a smell from the pillow which we couldn’t identify til later. The “24” hour service wasn’t really any help as no one was in the building to really help properly when we water more toilet paper, towels, or laundry detergent. The place had a few already broken parts of the house already before we got there including a glass cup. To add onto the service, when we did call for help they had us on hold for 1 hour waiting for an answer. Overall was a bad experience and stay.
Vong
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Kerry
情侶出遊
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
We love staying at Sonder properties. The apartment has a full kitchen with everything you need, the shower is so refreshing, and the in-room washer/dryer is super handy when traveling.
Kerry
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Andres
家庭旅遊
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Good
Andres
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Moses
家庭旅遊
2025 年 5 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Awesome
Moses
於 2025 年 5 月住了 2 晚
10/10 有夠讚
francine
情侶出遊
2025 年 5 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Bon hébergement...proche station de metro..Nous avons visité tous les points stratégiques de Chicago à pied.En partant de ce lieu..
francine
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Christie
家庭旅遊
2025 年 4 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Me gustó mucho, muy conveniente para varias personas
Christie
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Michael
2025 年 4 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
The apartment was perfect. Location made everything walkable. Super clean. Bright rooms. Bed was super comfy. I can’t say enough good things about this place. I loved it and would stay here again on my next trip to Chicago
Michael
於 2025 年 4 月住了 3 晚
10/10 有夠讚
April
家庭旅遊
2025 年 4 月 8 日
喜歡:整潔度和客房舒適度
Great for a family trip
We would absolutely consider a Sonder apartment again for a trip - it was wonderful to have space for everyone to stretch out a bit and a place where we could eat-in after each day full of museums and 7+miles of city walking! Having a bathroom for each teen plus one for the parents was wonderful. The beds are not the most comfortable - memory foam isn't my favorite mattress material. Other than some crumbs on the floor when we arrived in one bedroom, the unit was clean and the access was easy. Plus, a safe location and fairly sound-proofed, Definitely a repeat option for our next trip to Chicago. I'll have to see what they have elsewhere!
April
於 2025 年 3 月住了 4 晚
8/10 不錯哦
John
家庭旅遊
2025 年 4 月 3 日
喜歡:整潔度和客房舒適度
Excellent location. Check in and out was smooth. Rooms were clean, mattresses were comfortable but mattress frames do need some updating. Too low to ground and has a cheap look. Should definitely need some updates in the furniture.
John
於 2025 年 3 月住了 4 晚
8/10 不錯哦
amanda
家庭旅遊
2025 年 3 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
The location for this property was ideal for the main areas in Chicago. We had a 4 bedroom apartment. They were spacious enough for what we needed. We did have an issue with no remote control but the live chat sorted that within minutes.
amanda
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Rachel
2025 年 3 月 21 日
喜歡:整潔度和住宿環境和硬體
Rachel
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Shannon
家庭旅遊
2025 年 2 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
This is the best Sonder property we've ever stayed at!! The location is perfect for Chicago. We had a few different questions during our stay and we always received immediate and thorough answers by using the chat button in the app. Would definitely stay here again!
Shannon
於 2025 年 2 月住了 2 晚
6/10 一般般
Danielle
團體旅遊, 家庭旅遊
2025 年 2 月 24 日
喜歡:整潔度
Although we had a great time inside, the surrounding areas were sketchy and unsafe. Would not recommend staying here if traveling alone without protection. The security guards inside the hotel were either never on post or on their phone, not being attentive. The rooms were beautiful and spacious, although we did have problems with lighting in one bathroom.
Danielle
於 2025 年 2 月住了 2 晚
4/10 不太好
Christopher
家庭旅遊
2025 年 2 月 10 日
不喜歡:整潔度
Pass on this place
Property in poor condition & dirt. No follow through on resolution with management
Christopher
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Linda
情侶出遊
2025 年 1 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great apartment, we were given an extra bedroom which we used as a wardrobe. Well equipped, modern and well decorated. Full cooker, fridge freezer, microwave. We were provided with tablets for laundry and dishwasher. Washing up.liquids, towels and toilet roll. Great shower. Loved the location. We enjoy cities and walking. Trains a very short walks (several L stations). Target was a 15 minute walk, great independent coffee shop 2 mins from entrance. We will use Sonder again.
Linda
於 2024 年 12 月住了 8 晚
10/10 有夠讚
Camilla
家庭旅遊
2025 年 1 月 11 日
喜歡:整潔度和客房舒適度
Lå perfekt
Meget glad for opholdet. Stedet lå perfekt og det var nemt at tjekke ind. Men desværre var vinduerne meget utætte i lejligheden og det trak ind. Vi havde -10 grader udenfor. Så det var bestemt ikke optimalt.