住宿內部

Sonder Market Hall的評分

3.5 out of 5
Sonder Market Hall
1436 West Randolph Street, Chicago, IL

評論

8.2

非常好

10 分,有夠讚;83 則評論中有 43 則" "
8 分,不錯哦;83 則評論中有 18 則" "
6 分,一般般;83 則評論中有 10 則" "
4 分,不太好;83 則評論中有 8 則" "
2 分,很糟糕;83 則評論中有 4 則" "

9.2/10

整潔度

8.4/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Veronica

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
I loved having the whole space to ourselves. Felt the privacy of the entire building, more than a hotel. It was great. Would probably book again!
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Kyla

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Loved the location!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Eduardo

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Extremely clean and very modern room, very impressed with the quality and how easy it is to check in and get into a room. Highly recommend and will definitely come back in the future.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Amanda

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Gorgeous rooms. Simple and quiet property.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Soukaina

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Location was in close proximity to The United Center.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Destiny

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Nicholas

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The property was nice, clean and fresh. The Studio was really nice and updated.

2/10 很糟糕

Lily

喜歡:整潔度和住宿環境和硬體
This is a hip, untraditional hotel. Access to the property is by keypad and there’s no onsite help or amenities. Very clean room and very comfortable bed. But room was over a bar and it was LOUD all night long. I mean floor vibrating LOUD .BOOM- BOOM
於 2024 年 4 月住了 1 晚
Sonder 於 2024年4月15日回覆
Hi Lily, your feedback is important to us. While not all locations are fully staffed, our support team is available 24/7 to assist with any issues. We're sorry to hear you were disturbed by noise. We do our best to disclose that this is a lively area prone to noise, but we understand it can be a bit much. A white noise machine and earplugs are available upon request. We hope to host you again and show you a better experience.

8/10 不錯哦

Alberta

10/10 有夠讚

Steven

喜歡:整潔度和住宿環境和硬體
Room was clean, I liked the no-staff approach, easy for checking in and out.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

David

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
DONT BOOK the second floor for a weekend date because there will be thumping bass until 2am every night. “We cannot guarantee a noise free night” and “we provide earplugs” are the solution by Sonder. I have always enjoyed my stays in Sonder locations- clean, good value, but this is unacceptable. My fault for not reading the reviews before booking or their small disclaimer that’s on the Sonder website stating it’s next to a club (no it’s right above a club). So please, please potential customers read this- DO NOT BOOK A SECOND FLOOR ROOM BETWEEN THURSDAY THROUGH SUNDAY IF YOU WANT TO SLEEP BETWEEN 10pm to 2AM. Earplugs do jack when the floor is vibrating lol. What a waste of time.
Sonder 於 2024年4月3日回覆
Hi David, your feedback is important to us. While we do our best to disclose that this is a lively area prone to noise, we understand it can be a bit much. A white noise machine and earplugs are available to help mitigate the noise. We hope to host you again and show you a better experience.

10/10 有夠讚

Lisa

喜歡:整潔度、設施服務和住宿環境和硬體
This sonder location was excellen. Parking was tricky but it was wonderful. Quiet close to Everything and B-E-A-utiful. Enjoyed every minute. Went to the Bulls game decided to reschedule a later checkout and happy it was so easily done. Randall an employee was so kind really enjoyed talking to him. He saw us at the elevator and asked about our stay and helpful.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Trevor

於 2024 年 3 月住了 3 晚

8/10 不錯哦

Juan

於 2024 年 3 月住了 3 晚

6/10 一般般

Erin

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The property/room itself was great. Easy to access, clean, great amenities. However, there is a nightclub in the same building/next door. The bass was thumping when we checked in at 4:30 and was still going until bar close. Location was perfect for the reason we were traveling but the music was so loud the entire night. It was impossible to get good sleep unfortunately.
於 2024 年 3 月住了 1 晚
Sonder 於 2024年3月12日回覆
Hi Erin, thank you for staying with us. It's great you enjoyed your space. We're sorry for the inconvenience caused by the nearby noise. We'll review our listings, and work to ensure this is communicated prior to booking. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

8/10 不錯哦

Trevor

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Nice one bedroom room was spacious and very quiet.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Aleta

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was good, except for the parking situation. If Sonders can get an agreement with some business around the building, that would be great. We kinda felt trapped in the studio, as we did not want to go out for dinner in fear of losing our spot.
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Daniel

商務旅客
喜歡:整潔度和客房舒適度
Great but on top of a night club
Great space. Perfect to the United Center and quick walk to West Loop. Free coffee and nice kitchen. But the room is laid out poorly. The TV is perpendicular to your head on the pillow. Just reorient the bed! The big problem was the nightclub below my room. Thumping music rattled and echoed in the room until I finally passed out after 1am. Not sure when the music finally stopped. That was pretty annoying.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Andrew

喜歡:住宿環境和硬體
Overall good stay. Only complaints would be the room was a little dirty with scuff marks on the walls and the nightclub below. At night the noise was a little too much from the music and bass.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Sara

喜歡:整潔度和客房舒適度
Beautiful Big City Apartment
Short walk to United Center. Good food close by. Found street parking easily on Thursday afternoon by the park. Space was big, beautiful & comfortable - like big city living. Easy code entry. Would come back if seeing another show in the neighborhood.
於 2024 年 2 月住了 1 晚

4/10 不太好

Dina

團體旅遊
於 2024 年 2 月住了 4 晚
Sonder 於 2024年2月9日回覆
Hi Dina, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 不錯哦

LIZETH KARINA

喜歡:整潔度和客房舒適度
Falta de servicio de limpieza en
Un lugar muy acogedor sin embargo falta que la limpieza de la habitación sea de forma diaria.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Patti L

商務旅客, 團體旅遊
喜歡:整潔度和客房舒適度
Excellent Apt. Stay.
Our Room/Apt was amazing! The place was clean and well stocked. Very spacious and very quiet. All communication is done through their app and it is very user friendly. Response is very quick if you have any complaints or needs. Will definitely stay there again.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Eric

商務旅客
喜歡:整潔度和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 不太好

Mallory

商務旅客
喜歡:整潔度
Nice but very noisy
Property is overall nice and the room was nice. The biggest issue is noise. You can literally hear every drop of cereal being poured into a bowl from your neighbor. Every footstep above you. And any alarm clock going off within range. I did not have the pleasure of staying while the night club was in action but I can imagine that would be brutal. Other than that, it was a comfortable place to stay and great location. Just a shame about the noise.
於 2024 年 1 月住了 3 晚
Sonder 於 2024年2月5日回覆
Hi Mallory, thank you for staying with us. Your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we know it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

10/10 有夠讚

julio

喜歡:整潔度、設施服務和住宿環境和硬體
The property has a wonderful layout updated appliance great view. I highly recommend Sonders for all visitors
於 2024 年 1 月住了 4 晚

6/10 一般般

Yuliia

商務旅客
喜歡:整潔度和設施服務
The biggest problem - noises from the club and neighbors. Was heard every step, toilet flushing, cough, conversation of neighbors from next room. The club noise on Friday-Saturday was terrible till 2am
於 2024 年 1 月住了 6 晚
Sonder 於 2024年1月22日回覆
Hi Yuliia, we're sorry for the noise disturbances in your space. While we do our best to disclose the noise, we understand it can be a bit much. A complimentary white noise machine and earplugs are available upon request. We hope to host you again and show you a better experience.

8/10 不錯哦

Teiana

情侶出遊
喜歡:設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Sara

家庭旅遊
喜歡:整潔度和設施服務
Todo es muy lindo, estético y funcional solo hay algunos detalles que necesitan reparación como pintura en paredes, cambio de edredones porque ya se ven desgastados.
於 2023 年 12 月住了 7 晚

6/10 一般般

Barb

喜歡:整潔度、設施服務和住宿環境和硬體
This could be a nice property but the night club in the building ruins it. Sonder was very helpful moving us to another floor. Literally our furniture was shaking. Get rid of the night club and this will be a great property. Sonder representatives were professional. If your room is on the second or third floor- the music goes until 2:30 am. The sound machines and ear plugs will not cover up the vibration.
於 2023 年 11 月住了 3 晚
Sonder 於 2023年12月6日回覆
Hi Barb, your feedback is appreciated. While we're glad you enjoyed the property, we're sorry the nightclub was troublesome. We do our best to inform our guests of this, but we apologize for the inconvenience of the music. If you decide to give us another chance, we'd be happy to recommend a quieter location for your next visit.

10/10 有夠讚

Mary

喜歡:整潔度、設施服務和住宿環境和硬體
This was definitely a home away from home for our few days in Chicago. Would definitely stay again.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

arantxa

喜歡:住宿環境和硬體
Esta genial
於 2023 年 11 月住了 3 晚

6/10 一般般

Miguel

情侶出遊
喜歡:整潔度和住宿環境和硬體
The room was good but, the night club noise right under our room would end at around 2:30 am.
於 2023 年 11 月住了 7 晚
Sonder 於 2023年12月6日回覆
Hi Miguel, your feedback is appreciated, and we're sorry for the noise. This neighborhood features trendy bars and nightlife, including the one downstairs. We recognize that late-night noise can be bothersome. Let us know during your next stay, and we can provide complimentary earplugs and white noise machines upon request. Again, we're sorry this disturbed you and hope you'll consider staying with us in another one of our locations.

10/10 有夠讚

Anupam

於 2023 年 11 月住了 5 晚

10/10 有夠讚

Lilia-Graciela

喜歡:整潔度、設施服務和住宿環境和硬體
:)
於 2023 年 11 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度和客房舒適度
於 2023 年 11 月住了 3 晚

4/10 不太好

Sarah

This hotel is directly above a nightclub that’s open until 2 am. The bed literally shook, even with earplugs it was loud. No insulation, no soft surfaces to absorb noise.
於 2023 年 11 月住了 2 晚
Sonder 於 2023年11月20日回覆
Hi Sarah, your candid feedback is important to us. We're sorry that the noise disrupted your stay. We do our best to inform our guests of the heavy noise from the nightclub, but we're sorry if anything was unclear. Our team would've also been happy to deliver a white noise machine to help. If you decide to give us another chance, we'd love to host you at one of our quieter locations.

8/10 不錯哦

Jamie

喜歡:整潔度和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Tessa

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Geoffrey

喜歡:整潔度和客房舒適度
Easy to find, great location. Clean and mostly quiet (a way line very close).
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Lisa

團體旅遊
喜歡:整潔度和客房舒適度
Good spot for the week
Great location for the United Center. Walkable to restaurants and bars. Nice, secure building and the room was perfect and clean.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Angela

喜歡:整潔度和客房舒適度
Fantastic! Highly Recommend
Amazing stay in a great location, just a couple blocks from the United Center and trendy Fulton Market. Right off an L-train line. Completely furishied studio apartment with complementary amenities such as laundry and dishwasher pods, everything you need for a kitchen, large desk work space, large TV with every streaming service available. King size bed was probably the most comfortable I've ever slept in and great pillows! The appliances are brand new and work great. There was even a combo washer/dryer so I didn't have to go home with any dirty clothes :) The shower is amazing, and could fit 4 people! The building and room were exceptionally clean. There is street parking (not an issue to find a spot mid-week) and parking lots you can pay for via SpotHero nearby. Great fitness room on the second floor, again everything seemed brand new. Perfect for both a breif visit (such as my 3 days, 2 nights) or an extended stay for travel or work. I highly recommend and will certainly be staying here again!!
Huge bathroom
Stuido
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Margaret

於 2023 年 10 月住了 1 晚

8/10 不錯哦

Christina

家庭旅遊
喜歡:整潔度和客房舒適度
Safety and lighting issue
It was dark by entrance and it was not made clear ahead of time that only street parking existed. We encountered some people who were drinking near the entrance and had to park near the elevated train. It did not feel like a safe or well lit area. I left something in my car and was not comfortable going out to get it. Please add lighting and maybe cameras by entrance to deter.
於 2023 年 10 月住了 1 晚

4/10 不太好

vanessa

喜歡:整潔度、設施服務和住宿環境和硬體
The property itself was clean and cute but it was just too noisy. There’s a club in the property on the bottom floor and you can hear the music and we were in the 4th floor. I had read previous reviews how noisy the property is but I booked it anyway because I just didn’t know it was this noisy. I felt like my room was outside if that paints a picture for you. It’s sad because the rooms are so cute and the mattress was sooo comfortable.
於 2023 年 10 月住了 6 晚
Sonder 於 2023年11月6日回覆
Hi Vanessa, your honest feedback is important to us. It saddens us that you were disappointed in your stay. We do our best to disclose that there is noise at this location, but we apologize if anything was unclear. Our team is always happy to deliver a white noise machine and earplugs to help alleviate unwanted sounds. If you decide to give us another chance, we'd love to host you at one of our quieter locations.

10/10 有夠讚

Waldo

商務旅客
喜歡:整潔度和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般般

Shayla

團體旅遊
The Sonder was a nice place to stay aesthetically. There are areas where cleanliness can be improved. While the location was nice and safe, it was really loud even on the weekday. This particular location is connected to a night club apparently. I could hear the music full blast until close to 3am each day and didn’t get any good sleep whatsoever. I mean it was so loud you could feel the vibrations on the floor and walls. I went for a quiet stay. If you don’t mind noise, I’d recommend.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Jodie

團體旅遊
喜歡:整潔度和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Aubert,Lafayette

喜歡:整潔度、設施服務和住宿環境和硬體
The room was large and clean and comfortable. The building was safe. Only two minor issues from a 5 star rating. The hot water isn't very hot and I would imagine once it gets colder in Chicago, it would not be comfortable. Second, the coffee panel to get in from outside the building doesn't light up. I would not be able to find the numbers without a phone flashlight. It was cold and raining and if I didn't have a phone, it would have been miserable.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Mary Romer

情侶出遊
喜歡:設施服務
No regular cable TV. Might make the difference of not staying based on my husband.
於 2023 年 9 月住了 5 晚