室內游泳池和季節性室外游泳池，開放時間為 5:00 至 20:00，提供免費遮陽小屋和日光浴躺椅
查看供應情況

芝加哥水塔麗笙飯店的評分

4.5 out of 5
芝加哥水塔麗笙飯店
221 N Columbus Dr, Chicago, IL

評論

8.2

非常好

10 分，有夠讚；1518 則評論中有 818 則" "
8 分，不錯哦；1518 則評論中有 287 則" "
6 分，一般般；1518 則評論中有 200 則" "
4 分，不太好；1518 則評論中有 112 則" "
2 分，很糟糕；1518 則評論中有 101 則" "

8.6/10

整潔度

8.4/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

YuHua

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is convenient for tourist
於 2022 年 3 月住了 4 晚
Angel Tenemaza 於 2022年4月7日回覆
Dear YuHau, Thank you for staying at the Radisson Blu Aqua Chicago, I appreciate your feedback! Please let me know if you have any comments regarding your stay and we hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
我感覺這家飯店品質變差了！ 曾經入住這家飯店有5次之多。但是整體上飯店服務品質越來越差。這次我住了七天，即便是我在入住的當~嘉徠要求飯店~每天進房間幫我打掃更換床單，但是我還是得每天早上外出之前到櫃檯再次要求他們才能夠做到打掃服務，另外飯店櫃檯人員並不知道打掃人員入房打掃之後沒有留下瓶裝的礦泉水，我只好向飯店櫃檯人員抱怨，飯店人員對我的抱怨很質疑並詢問我 他真的沒有留下任何瓶裝水嗎？我說真的沒有。 第一次使用飯店的泳池，感到非常驚訝！就在飯店確認外面的人所以進入泳池並且使用泳池。 我想下次我不會再來這家飯店了。費用高服務品質差硬體設備更差。
於 2021 年 8 月住了 7 晚
Jim Marino, General Manager 於 2021年9月9日回覆
We apologize that you did not have a good experience with us as a returning customer. We are in the process of making several changes to our rooms and processes and hope that you can give us another chance when you are back in Chicago

4/10 不太好

sally，chicago

喜歡：整潔度
不喜歡：住宿環境和硬體
Great address in a beautiful building, but the hotel felt like a factory. They don't believe in carpet, so the room felt cold and the hallways were noisy. One is stuck with a "resort fee" at the end. Breakfast options were quite limited. Nice indoor pool and fitness facility, however.
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月29日回覆
Dear Sally,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 有夠讚

Shanise

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
anonymus 於 2024年4月25日回覆
Thank you for your review

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I DIDN'T LIKE THAT YOU HAVE TO PAY FOR PARKING.
於 2024 年 4 月住了 1 晚
Donnie Singleton 於 2024年4月23日回覆
Thank you for your feedback.

10/10 有夠讚

Jackie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome
於 2024 年 4 月住了 1 晚
Vanessa R. 於 2024年4月20日回覆
Hi Jackie,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. As a guest you are truly valued, and we truly value your opinion. If any further assistance is needed, please feel free to contact us.

10/10 有夠讚

Robert

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed the indoor pool, which was in top-notch condition. It's small, yes, but perfect for early morning or late night laps, and was never crowded.
於 2024 年 4 月住了 2 晚
Shelli L 於 2024年4月17日回覆
Thank you for your feedback!

10/10 有夠讚

JOSHUA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing, the Concierge took care of us with a nice upgrade, helping me and my wife enjoy our 10 year anniversary. They made our stay well worthit. Thank you staff at the.
於 2024 年 4 月住了 2 晚
thanks 於 2024年4月15日回覆
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

8/10 不錯哦

Kassia

喜歡：整潔度、員工素質和住宿環境和硬體
Overnight staff is amazing & very helpful
於 2024 年 4 月住了 3 晚
thanks 於 2024年4月15日回覆
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

8/10 不錯哦

Kelly

於 2024 年 3 月住了 3 晚

10/10 有夠讚

Carlee

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Ximena I. 於 2024年4月11日回覆
Dear Carlee,Thank you very much for your rating regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.We hope to see you again soon.Sincerely,Guest Services Team

2/10 很糟糕

Brenda

於 2024 年 4 月住了 2 晚
apology 於 2024年4月9日回覆
Thank you for your feedback. We will be addressing your concerns.

6/10 一般般

damir

情侶出遊
喜歡：整潔度和住宿環境和硬體
Overall it was ok
於 2024 年 4 月住了 1 晚
anonymus 於 2024年4月7日回覆
Thank you for your review

10/10 有夠讚

Kymberley

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the room and amenities of hotel. May be a new favorite.
於 2024 年 4 月住了 2 晚
Donnie Singleton 於 2024年4月5日回覆
Thank you for your feedback.

2/10 很糟糕

Marco

商務旅客
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Bad service
於 2024 年 3 月住了 1 晚
anonymus 於 2024年4月1日回覆
Thank you for your review and please accept our apologies for any inconveniences experienced

10/10 有夠讚

Ashton

於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年4月21日回覆
Thank you for your feedback.

10/10 有夠讚

Damen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Shelli L 於 2024年4月2日回覆
Thank you for your feedback!

8/10 不錯哦

Ann

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Personable service and staff seemed friendly with each other. Clean room and great view.
於 2024 年 3 月住了 2 晚
anonymus 於 2024年3月26日回覆
Thank you for your review

10/10 有夠讚

Amy

於 2024 年 3 月住了 2 晚
thanks 於 2024年4月15日回覆
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

4/10 不太好

Kyrell

喜歡：員工素質
不喜歡：住宿環境和硬體
Shower head didn’t work, didn’t give me the room i booked either.
於 2024 年 3 月住了 2 晚
apology 於 2024年3月26日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

6/10 一般般

Deana

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
thanks 於 2024年4月15日回覆
Thank you for your feedback.

10/10 有夠讚

Roderic

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a fantastic stay!
於 2024 年 3 月住了 3 晚
Donnie Singleton 於 2024年3月25日回覆
Thank you for your feedback.

8/10 不錯哦

Dominique

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年3月25日回覆
Thank you for your feedback.

10/10 有夠讚

Junhua

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet
於 2024 年 3 月住了 2 晚
Donnie Singleton 於 2024年3月24日回覆
Thank you for your feedback.

10/10 有夠讚

Amy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and clean reliable place to stay.
於 2024 年 2 月住了 1 晚
anonymus 於 2024年3月22日回覆
Thank you for your review

8/10 不錯哦

Courtney

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
There were a lot good things to say about this hotel. The location was great, the valet was excellent, and the staff was very friendly. We felt extremely safe in this hotel and the amenities were terrific! Our room could have been cleaner. The floors had sticky spots in our room. The bathroom had lots of spots that had never been cleaned, which included our shower. That was honestly the only downside. I wish we would have been able to spend more time there.
於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年3月23日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 有夠讚

John

Great service
於 2024 年 3 月住了 2 晚
anonymus 於 2024年3月20日回覆
Thank you for your review

10/10 有夠讚

Matthew

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great and helpful staff, especially valet attendants.
於 2024 年 3 月住了 3 晚
thank you 2 於 2024年3月19日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Radisson Blu Aqua Hotel, Chicago

10/10 有夠讚

Timothy

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely perfect location, great value, room very comfortable.
於 2024 年 3 月住了 3 晚
compliment 於 2024年3月18日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 有夠讚

Margaret

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved The sparkling floors in rm 615.They were enchanting. I also liked Viviens pictures and the 12 O'clock check out.
於 2024 年 3 月住了 2 晚
thank you 於 2024年3月18日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 有夠讚

cary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loves how clean this hotel was. Has a great pool and hot tub. Beautiful and elegantly decorated. Beds were perfect. We had a beautiful corner room with beautiful views. Even with it being 2 street sides. The room was quiet at night. We will definitely stay again. All of the staff was very helpful and pleasant.
於 2024 年 3 月住了 1 晚
thank you 於 2024年3月18日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

6/10 一般般

Shafina

喜歡：員工素質
I frequent this hotel often I feel it is falling off in regards to its “luxury” experience. My room floors were scuffed pretty badly, the tub was dirty with long pieces of hair in it that I had to clean, and upon booking I requested a higher floor just to arrive and be met with a lower floor room. Thanks to Donny he did get me a room on the 13th floor which I was still partially unsatisfied but I accepted since I did not want to ruin my birthday vibe. I love this hotel but do better! I come here and pay the hefty price to experience luxury at its finest nothing less thank you
於 2024 年 3 月住了 3 晚
apology 於 2024年3月18日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

10/10 有夠讚

Katiria

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved this hotel. Definitely staying in again.
於 2024 年 2 月住了 1 晚
anonymus 於 2024年3月17日回覆
Thank you for your review

10/10 有夠讚

Chawin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
anonymus 於 2024年4月7日回覆
Thank you for your review

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚
anonymus 於 2024年4月7日回覆
Thank you for your review

8/10 不錯哦

Sarah

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property and staff were great. However, our tv wasn’t working and they weren’t able to be reset while we were there.
於 2024 年 2 月住了 1 晚
apology 於 2024年3月9日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

8/10 不錯哦

Patti

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Not enough towels for two guests. Bathroom shower very slippery and unsafe. Staff was very pleasant and helpful.
於 2024 年 3 月住了 2 晚
apology 於 2024年3月8日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

8/10 不錯哦

Marion

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚
anonymus 於 2024年3月28日回覆
thank you for your review

10/10 有夠讚

Chris

Just slept nothing big
於 2024 年 2 月住了 1 晚
Matt 於 2024年3月6日回覆
Dear Chris, Thank you for the 5 out of 5 review. We hope to host you again soon!

10/10 有夠讚

Amy

喜歡：住宿環境和硬體
Very adequate accommodations. Unfortunate that they only have mini fridges and no microwaves
於 2024 年 3 月住了 1 晚
anonymus 於 2024年3月4日回覆
Thank you for your review

10/10 有夠讚

Moses

於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年3月25日回覆
Thank you for your feedback.

4/10 不太好

Ana

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Parking
於 2024 年 3 月住了 1 晚
apology 於 2024年3月4日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for any difficulty with parking. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 一般般

Laura

喜歡：整潔度和員工素質
不喜歡：設施服務
There weren’t sufficient blankets. Very poor linen quality.
於 2024 年 3 月住了 1 晚
apology 於 2024年3月4日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Radisson Blu ChicagoFront Desk

10/10 有夠讚

Abdul Rahman

喜歡：整潔度、員工素質和住宿環境和硬體
anonymus 於 2024年3月4日回覆
Thank you for your review

8/10 不錯哦

Sandra

於 2024 年 3 月住了 1 晚
anonymus 於 2024年3月23日回覆
Thank you for your review

10/10 有夠讚

Dana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I always love it here
於 2024 年 2 月住了 2 晚
anonymus 於 2024年2月28日回覆
Thank you so much for your review. Looking forward to see you soon again.

10/10 有夠讚

Sebastian

於 2024 年 2 月住了 3 晚
Vanessa R. 於 2024年3月20日回覆
Hi Sabastian,On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.Radisson Blu.

10/10 有夠讚

Brian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very nice. Well equipped and great service.
於 2024 年 2 月住了 1 晚
Vanessa R. 於 2024年2月23日回覆
Hi Brian, Thank you for taking the time to fill out this survey. Your feedback is very important to us, and we love to hear about our guests experience during their stay. We would like to thank you for choosing Radisson as your destination here in Chicago and We hope to see you again in the near future. Have a good day!Radisson Blu.

6/10 一般般

Alex

家庭旅遊
喜歡：員工素質和住宿環境和硬體
I rather not to said anything, staff doesn’t deserve a bad review it’s hotels policies
於 2024 年 2 月住了 2 晚
anonymus 於 2024年2月23日回覆
Thank you for your review