Didn’t like the wait on the elevator and not having toilet paper
Rosalinda
於 2025 年 7 月住了 4 晚
4/10
Unfortunately I had a bad experience because the AC wasn’t working and they didn’t have an extra room for us to move. THEN in the morning for check out the elevator wasn’t working smh we had to walk from floor 16!!!
Tania
於 2025 年 7 月住了 1 晚
10/10
Beautiful room
Brooke
於 2025 年 6 月住了 1 晚
2/10
This hotel was mediocre. We chose to stay here because it had a roof top pool and that was honestly the only reason. When we checked in we found out that the pool was “closed for renovations” we were not warned about this before hand, that would’ve been nice to know. We went to check it out, just to find that it was really small, it would’ve been way too crowded with the number of guests anyway. The room wasn’t cleaned properly, previous guests’ belongings were found in the bed and in the sofa. How did they not catch that if they cleaned it properly? The front desk phone number was on DND you could not get ahold of them via telephone, therefore you had to go down to lobby for everything you need. They were “low on toilet paper” good thing we brought wipes. The streets around the vicinity of the hotel had a sewage smell. There were homeless people laying on the side walk next to the entrance of the hotel. Not worth the money.
Monica
於 2025 年 7 月住了 3 晚
8/10
The first room was stinky so we had to ask for another room after that it was much better!
Jessica
於 2025 年 6 月住了 6 晚
8/10
The hotel was nice and conveniently located to the navy pier. Walkable which was nice. The rooftop pool was under construction which was a disappointment for a young teenager. The rooftop would’ve afforded a nice view of the city but was locked. Valet parking was $60 for one night.
Lisa
於 2025 年 6 月住了 1 晚
10/10
Desayuno deli cercanía a todos lados trasporte público súper cerca definitivamente volveríamos a hospedarnos ahí siempre
Lisbeth
於 2025 年 6 月住了 7 晚
8/10
Great location! staff was nice.
Maevillyne
於 2025 年 6 月住了 3 晚
10/10
Nice rooms, very spacious, good location
Gabriella
於 2025 年 6 月住了 2 晚
6/10
I would’ve liked the pool to be open considering we wanted a pool when we booked a hotel. Also the valet parking price was increased since we booked which was also a reason we chose this hotel over others. But the room and view was nice
Ellie
於 2025 年 6 月住了 2 晚
4/10
Booked and checked in late on Thursday night. Hotel did not have the room category we booked so gave us what they had. Room did not have any heating/air conditioning unit...the mechanical.parts in the machine were removed. Marcus at the front desk notified the engineer who showed up at our room after midnight with apologies and a box fan...they were waiting on parts for a repair. This hotel needs more staff at front desk at that time...Marcus was doing his best and very polite but running like crazy to keep up.
Melissa
於 2025 年 6 月住了 1 晚
8/10
Miroslaw
於 2025 年 6 月住了 1 晚
10/10
Super convenient for shopping & public transportation
Ashley
於 2025 年 6 月住了 1 晚
10/10
Gustavo was a nice and kind person who helped us all the time. The hotel was perfect!
Yania
於 2025 年 6 月住了 3 晚
10/10
Our stay was great.
Omar
於 2025 年 4 月住了 5 晚
6/10
The king Bed and pillows were not the quality I’m accustomed to from prior stays at a Hilton hotel. Pull out sofa bed was poor and dirty. Breakfast was ok but normally the breakfast options change daily. Housekeeper Elisabeth was a delight!
Kathy
於 2025 年 5 月住了 3 晚
4/10
Robert
於 2025 年 5 月住了 1 晚
10/10
Ubicación,
Francisco
於 2025 年 5 月住了 7 晚
10/10
Liked the views! Liked the fill kitchen. Close to everything!
brian
於 2025 年 5 月住了 3 晚
10/10
Troy
於 2025 年 5 月住了 1 晚
10/10
Kenesha
於 2025 年 5 月住了 1 晚
10/10
It’s a great place to stay if you’re coming with a family with kids. A good location and a nice breakfast add value to the stay.