2 間餐廳,供應早餐、午餐和晚餐,美國料理

芝加哥田徑協會飯店 - 凱悅飯店集團的評分

4.5 out of 5
芝加哥田徑協會飯店 - 凱悅飯店集團
12 South Michigan Avenue, Chicago, IL

評論

9.0

太棒了

10 分,有夠讚;1013 則評論中有 684 則" "
8 分,不錯哦;1013 則評論中有 188 則" "
6 分,一般般;1013 則評論中有 81 則" "
4 分,不太好;1013 則評論中有 42 則" "
2 分,很糟糕;1013 則評論中有 18 則" "

9.6/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

4/10 不太好

Xueyan

於 2022 年 5 月住了 1 晚

6/10 一般般

Kai

於 2022 年 3 月住了 1 晚

10/10 有夠讚

Monica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Chicago Athletic Association is incredible. The hotel itself has so many things to do that you could honestly spend the entire night exploring inside the building and never get bored. The structure of the hotel itself is beautifully built, unique, and fascinating. The staff was friendly, welcoming, and professional. The location is right across the street from Millennium Park and the lake is just beyond that. It's a great location and a great hotel. We had a wonderful time and would love to return!!
於 2024 年 3 月住了 1 晚
Serena G. 於 2024年3月28日回覆
Monica, Thank you for your review, we really appreciate it. We're glad you enjoyed your stay with us and what our hotel has to offer. We hope to welcome you back in the future to experience summer at CAA. Keep an eye on our website for future fun.

10/10 有夠讚

Stephen,Providence

情侶出遊
Beautiful lo by
於 2024 年 3 月住了 2 晚
Serena G. 於 2024年3月28日回覆
Hello Stephen, Thank you for leaving a review! We absolutely love our lobby, too! Nothing like cozying up by the fireplace. We hope to welcome you back in the future.

10/10 有夠讚

Christine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a stunning hotel with gorgeous common spaces and interesting events on offer (one is a tour highlighting the history of the CAA, which we were unable to take this time, but hope to do another time), in a fabulous location (basically right across from the Art Institute of Chicago). The staff was terrific, too! Just be aware of resort fees surreptitiously added on by "third party" vendors (as we learned when checking out). These fees were to cover a couple of glasses of "complimentary" Prosecco, WIFI, use of bicycles and who knows what else that we were neither informed of upon check-in, nor used. The management kindly waived them when we pointed this out. Did I mention the staff was awesome?! Would definitely stay at the CAA again!
於 2024 年 3 月住了 3 晚
Serena G. 於 2024年3月25日回覆
Hello Christine, Thank you kindly for your review. We really appreciate the candor and kind words. In the future with booking through us, all of the amenities that falls under the "Destination Fee" is listed on our website. We keep it up there so no one is caught off guard at check out when they see this charge. Thank you for having so much patience with us, we're glad to assist with anything. Please come back again.

10/10 有夠讚

Barbara

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous, quirky hotel ! Loved my 5 day stay there. Great choice of bars in the hotel. We enjoyed Cindy’s and the atmosphere in the Sports bar on St Patrick’s day was electric . Would have liked our stay to be a bit cheaper but it is in a perfect position in an amazing American city. Get what you pay for !!!
於 2024 年 3 月住了 5 晚
Serena G. 於 2024年3月24日回覆
Barbara, thank you so much for your wonderful review! We really appreciate your business and love for our hotel. Are you a World of Hyatt member? If not, sign up for a free membership and gain points for every Hyatt stay; this could lead to discounts on nights, spa days, and more! We hope to welcome you again in the future.

10/10 有夠讚

Gail

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed our stay. Great property with many amenities only disappointment was no coffee maker in room (instant coffee and tea provided) for the first quick coffee of the morning.
於 2024 年 3 月住了 4 晚
JP Cook 於 2024年3月19日回覆
Thank you so much for this feedback we are truly happy that you enjoyed your stay with us.

10/10 有夠讚

Alicia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente ubicación y el bar excelente Las habitaciones un poco pequeñas
於 2024 年 3 月住了 2 晚
Serena G. 於 2024年3月17日回覆
Hola Alicia, Thank you for your feedback! We hope to welcome you back in the future.

10/10 有夠讚

Dara

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The architecture was fantastic, and there’s a roller skating rink inside which was fun. The rooms are very comfortable with plenty of space.
於 2024 年 1 月住了 2 晚
Serena G 於 2024年3月17日回覆
Dara, Thank you for your review! We hope to have you back soon.

10/10 有夠讚

Mary

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful location, comfortable and clean room, nice common areas and rooftop bar/restaurant.
於 2024 年 3 月住了 4 晚
JP Cook 於 2024年3月15日回覆
Thank you so much for this feedback!

8/10 不錯哦

Cory

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property very busy common areas
於 2024 年 3 月住了 1 晚
Kristen K. 於 2024年3月5日回覆
Thank you!

10/10 有夠讚

Joe

於 2024 年 3 月住了 1 晚
JP Cook 於 2024年3月24日回覆
Thank you!

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Kristen K. 於 2024年3月5日回覆
Thank you!

10/10 有夠讚

Telesforo

於 2024 年 2 月住了 1 晚
Serena G. 於 2024年3月21日回覆
Telesforo, Thank you for your amazing review!

6/10 一般般

Amber

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This is a beautiful place to stay and there is plenty to do on the property and around. The lobby and game room are beautiful and classy. Our only downside was that the room was VERY hot. The thermostat cannot be adjusted because of the age of the building. We did call the front desk and they suggested we open our window (which doesn’t open), turn off the unit (which didn’t help) or we can switch rooms. We decided to just stick it out and stay in the room but otherwise, it was a lovely stay.
於 2024 年 2 月住了 1 晚
Kristen K. 於 2024年2月26日回覆
Thank you for the feedback from your recent stay with us! We are pleased to share that we recently went through an update and the thermostat can be adjusted in guestrooms however we are terribly sorry you were not properly informed during your stay. We hope to have an opportunity to welcome you back!

10/10 有夠讚

Johanna

於 2024 年 2 月住了 1 晚
Serena G. 於 2024年3月21日回覆
Johanna, Thank you for your amazing review!

4/10 不太好

Christine

不喜歡:員工素質
於 2024 年 2 月住了 2 晚
JP Cook 於 2024年2月21日回覆
We are truly sorry that this was not a good hotel experience for you.

10/10 有夠讚

Lisa

於 2024 年 2 月住了 2 晚
Serena G. 於 2024年3月21日回覆
Lisa, Thank you for your amazing review!

10/10 有夠讚

April

於 2024 年 2 月住了 1 晚
Serena G. 於 2024年3月21日回覆
April, Thank you for your amazing review!

2/10 很糟糕

Yan,Kirkwood

於 2024 年 2 月住了 1 晚
Serena G. 於 2024年3月21日回覆
Yan, We're sorry to hear that we were not able to exceed your expectations. We would appreciate it if you had a moment to share feedback so we may continue to improve our services.

10/10 有夠讚

Kathy

情侶出遊
I absolutely love the ambiance of this historical hotel. There is so much do do, between the game room, delicious dining at the Cherry Circle room, several unique bars in the facility including Cindy’s rooftop bar overlooking Millennium Park. My only disappointment was paying extra to overlook Millenium Park, only to find out that the windows were blocked by the trim on the outside of the building.
於 2024 年 1 月住了 1 晚
Kristen K. 於 2024年1月30日回覆
Thank you and come back soon!

8/10 不錯哦

Zaven

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Kristen K. 於 2024年1月30日回覆
Thank you!

8/10 不錯哦

Jessica

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I could smell the burgers from shake shack in my room in the morning 7am on the 7th floor - and throughout all hallways. It was a very strong smell.
於 2024 年 1 月住了 1 晚
Kristen K. 於 2024年1月25日回覆
We are sorry to hear the smell from Shake Shack was smelt in the rooms. We are looking into this matter and hope to welcome you back soon!

8/10 不錯哦

Rocio

於 2024 年 1 月住了 2 晚
Kristen K. 於 2024年1月25日回覆
Thank you!

10/10 有夠讚

Jeffrey

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Kristen K. 於 2024年1月22日回覆
Thank you!

10/10 有夠讚

Christina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Kristen K. 於 2024年1月17日回覆
Thank you!

10/10 有夠讚

Debbie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay and very ornate hotel. Very pretty! Staff was friendly and very accommodating. We will definitely stay again.
於 2023 年 12 月住了 1 晚
Kristen K. 於 2024年1月9日回覆
Thank you and come back soon!

8/10 不錯哦

Katherin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms on smaller side but otherwise wonderful stay! Would stay here again
於 2023 年 12 月住了 2 晚
Kristen K. 於 2024年1月8日回覆
Thank you and we hope to welcome you back soon!

8/10 不錯哦

Kathryn,Toronto

於 2023 年 12 月住了 3 晚
Kristen K. 於 2024年1月8日回覆
Thank you!

10/10 有夠讚

Chris

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Kristen K. 於 2024年1月8日回覆
Thank you!

4/10 不太好

Audrey Ying Xue

不喜歡:住宿環境和硬體
The hot and cold on the shower handle is reversed. There’s a random roll of toilet paper on the ground. The windowsill is dusty. The game room and Cindy’s rooftop bar is great.
於 2023 年 12 月住了 1 晚
Kristen K. 於 2024年1月8日回覆
Thank you for leaving feedback. We have shared your feedback directly with our Director of Engineering and Director of Housekeeping to address immediately. We hope to have the chance to welcome you back in the near future.

8/10 不錯哦

Gwendolyn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a great property and we enjoyed our stay. However, I didn’t feel like I was recognized as a Discoverist Hyatt member at this property. No free bottled water or preferred room.
於 2023 年 12 月住了 3 晚
Serena G. 於 2024年1月1日回覆
Hello Gwendolyn, Thank you for your candor. We appreciate you choosing CAA as your place of choice and glad you enjoyed your stay with us. I'm sorry to hear that you felt you weren't recognized as a Discoverist. It is important for us to make sure that you are acknowledged and taken great care of. As you know, rooms are based on availability, so we're very sorry we couldn't hold expectations. We also have complimentary glass bottles of water in every room, sorry to hear you didn't have one. Please know for next time you can ALWAYS contact the front desk for anything, we'd be happy to assist in any way we can so that you stay is perfect.

2/10 很糟糕

Lisa Ashley

於 2023 年 12 月住了 1 晚
Serena G. 於 2024年1月3日回覆
Lisa Ashley, We're sorry to see your review. We hope that we are able to make up for this next time you're with us. Would you mind letting us know how we could've made your stay any better?

10/10 有夠讚

Lalaine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Kristen K. 於 2024年1月8日回覆
Thank you and come back soon!

4/10 不太好

G

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The reason I stayed at this property was the game room that allowed my sons, ages 18 and 19 to play pool etc. with me in a bar area. One of the games we were looking forward to was the golf simulator. We were to have up to one hour using this game for free. I called the front desk to reserve and then transferred me to the game room phone. The staff did not answer the phone even after several attempts. I decided to make it easier and went down to the game room to reserve the golf simulator. The staff at the gameroom eventually figured out I had to go to a third party reservation site. I did so, but could not find our how to reserve the golf simulator. the third party site is actually to reserve a table at a restaurant. i went back down to the front desk and the ladies more or less laughed and sent me to a bartender who had no idea why they would send me to him. the bartender figured out how to go to the hotels website and reserve. i went to the hotel website and searched and searched for the gold simulator. I finally found it under the "dine" tab. why would golf be under dinning and libations? This took me to the third party site and i finally was told to enter 'top golf'. why could not one person know how to reserve this game? not one. i had to run all over the place and ask multiple people one simple question, a question you would think they would get all the time. I went to reserve my one hour, but your third party reservation company is only built to take dinning reserv
於 2023 年 12 月住了 3 晚
Kristen K. 於 2024年1月9日回覆
We are terribly sorry we failed to create a more seamless experience for your when it came to booking Top Golf. Please know we are taking this as a learning opportunity for both the team at the front desk and the team in the Game Room and ensuring everyone is fully aware of the proper procedures. We apologize the stay was less than expected however we hope we will have the opportunity to welcome you back in the near future.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Check in and valet parking all went very well. Great place to stay!!
於 2023 年 12 月住了 1 晚
Serena G. 於 2024年1月1日回覆
Hi James, Thank you for your positive feedback! I will be happy to share with our respective teams! We hope to have you back in the future, check our website for activities so you can plan your amazing weekend. Happy New Year!

6/10 一般般

Jack

情侶出遊
喜歡:整潔度
Overly crowded common areas. Staff left our room door unlocked and ajar after cleaning and had been left like that for several hours. Charged amenity fees that were not disclosed in original booking. Overall left very unsatisfied and wish I had stayed somewhere else. Very un-relaxing and disappointing experience.
於 2023 年 12 月住了 2 晚
Kristen K. 於 2024年1月8日回覆
We are sorry to learn the stay failed to exceed expectations and have reached out to you directly. We hope to hear from you soon.

10/10 有夠讚

Angel Rafik Jactthar

喜歡:整潔度、員工素質和住宿環境和硬體
Muy bien ubicado y bonito el hotel
於 2023 年 12 月住了 6 晚
Kristen K. 於 2024年1月8日回覆
Thank you and come back soon!

10/10 有夠讚

Jill

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have fallen in love with The Chicago Athletic Association as our go-to 'staycation' in Chicago. It has such a great vibe and atomosphere. The staff is amazing, the place is beautiful and historic. We love Cindy's Rooftop and The Gage and the Art Institute and it is all right there.
於 2023 年 12 月住了 1 晚
Serena G. 於 2024年1月1日回覆
Jill, Thank you for your wonderful review! We are pretty lucky to be in such a prime and convenient location in Chicago. We hope to have you back again for another great 'staycation' in the Windy City. Check out our website for future fun activities to plan around. Happy New Year!

10/10 有夠讚

Evan Kyle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Came for the city, stayed for the hotel history.
Favorite part was the neo gothic decor and all of the amenities in the hotel. Buy the breakfast from hotels.com as its $45 a day per person when you get there. Room can get hot so you will have to turn heat off. Rooms are very quiet to sleep! I enjoyed the gym every morning. I wish the music was on when I went in there. Its very silent working out with other people in there. We used the milk room for lattes and library area for bfast the most. Cherry circle room for dinner was very nice. We spent close to $200 for two ppl because that was our super fancy dinner for the trip. Restaurant is James beard awarded and shows.
於 2023 年 12 月住了 3 晚
Kristen K. 於 2024年2月1日回覆
Thank you for the lovely review about our property including many of our dining outlets. Come back soon to check out even more - including Cindy's our rooftop restaurant!

10/10 有夠讚

RONALD

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2023 年 12 月住了 1 晚
Serena G. 於 2023年12月24日回覆
Ronald, Thank you for your wonderful review! 5/5 is great! I hope that means you really enjoyed your stay with us and all that CAA has to offer. Check out our website for future fun!

4/10 不太好

Matthew

於 2023 年 12 月住了 1 晚
Kristen K. 於 2024年1月8日回覆
We are sorry to see we did not meet your expectations. If you had a moment, we would love to hear any further feedback so we may continue to improve our services.

6/10 一般般

Brian

I’m a Hyatt Member and I saw the pictures of the rooms and I believe they are a misrepresentation of the actual room. The pictures I saw had a pummel horse at the end of the bed and that’s not the case with my room. I booked this room for My son for his first Time in Chicago.
於 2023 年 12 月住了 1 晚
Serena G. 於 2023年12月24日回覆
Hi Brian, Thank you for your candor and your review. We're sorry that our rooms were not what you expected. We'd be more than happy to assist with assigning you to a room with a pummel horse. Not all of our rooms have them because of the square footage. We hope that you were still able to enjoy your stay with us despite not having a pummel horse, and hope that your son enjoyed his first time in Chicago. Please, if there's anything we can help with do not hesitate to ask.

10/10 有夠讚

Heidi

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Serena G. 於 2023年12月24日回覆
Heidi, Thank you for your wonderful review! We hope that you enjoyed your stay with us and experienced all that CAA has to offer. We look forward to seeing you again.

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great from the moment we arrived
Everything from the concierge to room service was incredible.
於 2023 年 12 月住了 3 晚
Serena G. 於 2023年12月24日回覆
Matthew, Thank you for your review! 10/10 is amazing! I absolutely love that you have a photo of the sunrise from our Millennium Park rooms. Despite the beautiful obstruction of our incredible architecture, it is still a lovely sight to see and wake up to. We look forward to you staying with us again in the future. Happy holidays!

8/10 不錯哦

james

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Dynamic hotel!
Although the rooms are small, the view from our room, and the atmosphere of the hotel were lovely with lots to do! Staff were very kind, and informative, and the location was great!
於 2023 年 12 月住了 1 晚
Serena G. 於 2023年12月24日回覆
Hello James! Thank you for your review! We're glad that you enjoyed what CAA has to offer. Please let us know what we can do in the future to get that 10/10 review from you. Happy holidays!

10/10 有夠讚

Liaht

Incredible stay. Would only say that it would have been nice to have a bette
於 2023 年 12 月住了 2 晚
Serena G. 於 2023年12月19日回覆
Hello Liaht, Thank you for your 5 star review. Although some of our rooms do not have a perfect view of downtown Chicago, we hope that we can make up for it with our wonderful amenities we have to offer, like Cindy's rooftop, where you can see the entire Millennium Park, including The Bean (perfect birds eye view from our rooftop). Thank you again for your words; we hope to see you again in the future.

10/10 有夠讚

Livia Lemes

於 2023 年 12 月住了 3 晚
Kristen K. 於 2024年1月8日回覆
Thank you and come back soon!

10/10 有夠讚

Carol

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Serena G. 於 2023年12月19日回覆
Carol, Thank you for your 10/10 review. We hope that you enjoyed your stay and what CAA has to offer. We look forward to seeing you again in the future.

10/10 有夠讚

Bethany Groff

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this place. It is close to everything but with so many wonderful amenities, you may never leave the hotel. Staff is welcoming and friendly, room is clean and comfortable. Perfect.
於 2023 年 12 月住了 3 晚
Serena G. 於 2023年12月14日回覆
Hello Bethany, We cannot thank you enough for your wonderful review. We are so happy to hear you enjoyed your stay and all the amenities we have to offer. If you're looking to stay with us again in the future, please make sure to check out our website for extra fun events and pop ups. CAA is always looking forward to returning guests.