Verified
6/10 Okay
Randy
2025/12/31
Liked: Cleanliness, amenities, property conditions & facilities
Randy
Stayed 1 night in Dec 2025
Casa Chetumal Hotel
2.5 star property
Choose dates to view prices
Photo gallery for Casa Chetumal Hotel
Casa Chetumal Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Parking included
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk
The current price is NT$1,545
NT$1,545
NT$1,902 total
includes taxes & fees
May 21 - May 22
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About this property
Casa Chetumal Hotel
- Hotel in a shopping district
- Casa Chetumal Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
- You'll also find perks like:
- Free self parking
- A 24-hour front desk and outdoor furniture
- Room features
- All guestrooms at Casa Chetumal Hotel include comforts such as air conditioning, as well as amenities like free WiFi.
- Other amenities include:
- Bathrooms with showers and free toiletries
- TVs with cable channels
- Daily housekeeping and desks
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Is Casa Chetumal Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Casa Chetumal Hotel?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Casa Chetumal Hotel on 2026/5/21 start from NT$1,545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Casa Chetumal Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Casa Chetumal Hotel?
Check-out is at noon.
Where is Casa Chetumal Hotel located?
Located in the heart of Chetumal, this hotel is within a 10-minute walk of Explanada de la Bandera, Fisherman's Fountain, and Palacio de Gobierno. Museo de la Ciudad and Malecón de Chetumal are also within 10 minutes.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 20 out of 36 reviews
10 - Excellent
20
Rating 8 - Good. 5 out of 36 reviews
8 - Good
5
Rating 6 - Okay. 8 out of 36 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 36 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 36 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Donald
2024/12/3
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Donald
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Anthony
2025/7/1
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel for the price.
Anthony
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
NANCY NASHIELY
2026/5/17
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
NANCY NASHIELY
Stayed 1 night in May 2026
Verified
10/10 Excellent
Neisy
2025/3/20
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Neisy
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Michael
2024/11/22
Clean efficient
Michael
Stayed 1 night in Nov 2024
Verified
6/10 Okay
Verified traveler
2025/8/31
Liked: Room comfort
Disliked: Property conditions & facilities
Meh!
The pictures and what you get are not the same thing.
It serves it propuse, in my opinion a little high price for what you get.
Maybe it was my luck and I got the last to improve unit.
Verified traveler
Stayed 2 nights in Aug 2025
Verified
4/10 Poor
Saqib A.
2025/3/17
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Find somewhere else
Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Saqib A.
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Macrina
2026/3/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es recomendable, buena ubicación, las isntalaciones limpias y elegante decoración.
Macrina
Stayed 1 night in Mar 2026
Verified
8/10 Good
Armando
2026/2/14
Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio
Armando
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Antonio
2026/1/25
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Antonio
Stayed 1 night in Jan 2026
Verified
8/10 Good
Miguel
2025/12/30
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sencillo pero funcional , bien ubicado y limpio.
Miguel
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Maricela
2025/10/20
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción!
Maricela
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Edgar
2025/9/30
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel
Edgar
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Salomon
2025/8/28
Liked: Cleanliness, room comfort
Limpio
Bueno
Salomon
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Berenice
2025/8/1
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado
Excelente hotel 🏨, cable con muchos Canales, servicio de cafetería y estacionamiento, se encuentra en el centro de Chetumal y a dos calles del malecón.
Berenice
Stayed 1 night in Jul 2025
Verified
2/10 Terrible
José Arturo
2025/7/28
Disliked: Staff & service, property conditions & facilities
Las camas son de muy mala calidad y tienen muchas goteras
José Arturo
Stayed 1 night in Jul 2025
Verified
4/10 Poor
Antonio
2025/4/3
Disliked: Amenities, property conditions & facilities
La propiedad bien , mucho ruido en cuartos
Antonio
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Pat
2025/1/5
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia
Pat
Stayed 5 nights in Dec 2024
Verified
10/10 Excellent
Jesus
2024/7/31
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar, cerca del malecón y varias tiendas y restaurantes. Lo que no me gustó que no tiene elevador para los pisos de arriba.
Jesus
Stayed 1 night in Jul 2024
Verified
6/10 Okay
Claudia
2024/7/21
Disliked: Cleanliness, staff & service
No es lo mejor, no es lo peor
Claudia
Stayed 2 nights in Jul 2024
Verified
10/10 Excellent
Tania de los Angeles
2024/6/30
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó
Muy amables en cuanto a nuestra estadía todo bien,el cuarto limpio , está en el centro de Chetumal muy lindo el hotel
Tania de los Angeles
Stayed 1 night in Jun 2024
Verified
8/10 Good
Flávio
2026/3/15
Flávio
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Mario
2026/1/23
Mario
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Enrique
2025/12/24
Enrique
Stayed 1 night in Dec 2025