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The Hotel Chester

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Luxury
5.0 star property
9.6

Exceptional

Modern elegance in Chester's heart

Perfectly situated in Chester's vibrant center, this property offers a blend of modern design and convenience. Enjoy a large comfy bed, walk-in shower, twin spa bath, and a well-stocked kitchenette for a truly relaxing stay.

Popular amenities

  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1762

1762 | Living area | 32-inch Smart TV with digital channels, TV

1762

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 387 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for The Tree House

The Tree House | Living area | 32-inch Smart TV with digital channels, TV

The Tree House

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
  • 624 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Knightsbridge

Knightsbridge | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Ralph | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Ralph

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
Portable fan
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Emerald

Emerald | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Emerald

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Bouquet | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Bouquet

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Secret Garden

Secret Garden | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Secret Garden

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
Portable fan
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Elegance | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Elegance

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Flamingo

Flamingo | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Flamingo

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
Private bathroom
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Money Penny | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Money Penny

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Zoo

Zoo | Living area | 32-inch Smart TV with digital channels, TV

Zoo

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Sofa bed - double
Portable fan
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Safari | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Safari

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Select Comfort bed
Portable fan
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, iron/ironing board

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Separate bedroom
Select Comfort bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Grosvenor Park - 3 min walk - 0.3 km
  • Chester Cathedral - 5 min walk - 0.4 km
  • Chester Town Hall - 6 min walk - 0.6 km
  • Chester Racecourse - 9 min walk - 0.8 km
  • Chester City Walls - 9 min walk - 0.8 km

Getting around

  • Chester Station - 15 min walk
  • Chester (CEG-Hawarden) - 23 min drive

Restaurants

  • ‪Cavern Of The Curious Gnome - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪The Albion - ‬2 min walk
  • ‪Piccolino Chester - ‬1 min walk
  • ‪Panda Mami - ‬1 min walk

About this property

The Hotel Chester

Luxury hotel near Chester City Walls
The Hotel Chester provides a fireplace in the lobby and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Express check-out, a 24-hour front desk, and concierge services
  • Luggage storage and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Hotel Chester feature comforts such as free WiFi and minibars.
More amenities include:
  • Heating and portable fans
  • Designer toiletries and hair dryers
  • 32-inch Smart TVs with digital channels
  • Kitchenettes, mini fridges, and microwaves

Similar properties

Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,002 reviews
The price is NT$3,008
NT$3,610 total
includes taxes & fees
Nov 23 - Nov 24
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay, plus a deposit of GBP 1 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 00000000

We should mention

This property does not have elevators

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Is The Hotel Chester pet-friendly?

Yes, The Hotel Chester allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of GBP 1 per stay and a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chester?

Check-out is at 11:00 AM. Late check-out is available for GBP 30.

Where is The Hotel Chester located?

Located in the heart of Chester, this luxury hotel is within a 15-minute walk of Newgate and Chester City Walls. Chester Roman Gardens and Roman Amphitheatre are just steps away. Chester Station is 15 minutes by foot.

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The Hotel Chester Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 175 out of 210 reviews
Rating 8 - Good. 24 out of 210 reviews
Rating 6 - Okay. 7 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 1 out of 210 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique type hotel, attention to detail in the rooms and reception.
Stayed 1 night in Jun 2025

8/10 Good

anil

Liked: Cleanliness, staff & service
Nice hotel located next to a main car park and not the safest location but overall a nice place to stay. Would of been convenient to have a fridge/freezer with the kitchen.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing all around!

Highly recommend, unique rooms and brilliant staff, in the heart of Chester! Got upgraded to the Secret Garden and it was great! Stayed before in the Safari room which has its own jacuzzi bathtub which was brilliant! This time opted for another room as it safari was booked, but the upgrade was great! Staff very friendly and brilliant! Cannot complain in the slightest! Can’t wait to go again!
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times.
Stayed 3 nights in Aug 2025

8/10 Good

Caroline

Liked: Amenities
Firstly the good things: the common areas & my suite (the Secret Garden) were in many ways very impressive in terms of design & everything was beautifully clean. On the downside the suite wasn’t quite as practical/efficient as I’d have hoped. Eg the fridge was just a minibar so v small; the bathroom basin was tiny, the mirror above it with built in light didn’t work & flashed all the time; the wet room arrangement was impractical as the water flooded the area between the shower area & the towel rail. So still a good experience staying here & if design’s your thing then absolutely terrific, but not quite right for me.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel with a great location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stayed in a suite which had everything we needed
Stayed 1 night in Jul 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Andraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here and got a free upgrade!
Stayed 1 night in Jan 2025

10/10 Excellent

Abdirisak

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful. Helpful staff. Beautiful city.
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, very clean and great location for restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central Chester.

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in perfect location, loved our stay
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Really good, spacious suite, location is excellent
Stayed 3 nights in Aug 2022

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and value for money Service was fantastic
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply great place
Stayed 1 night in Sep 2022

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, fabulous staff

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.
Stayed 1 night in Jul 2024