the property is overall a lovely place, in a nice secluded area. The only issues we found was, the hotel doesn’t have a lift & the spa is only accessible for 4 years old and up. the hotel was informed proir that we were coming with a under 1 year old, and we were told on arrival there wasn’t a lift, and we were put on the top floor of the hotel, with 2 flights of stairs. we had to lift his pram up, the whole time. Not safe and the were stairs were small. I feel if the hotel looked into the reservation more they would of been a little more understanding when it came to putting families with children especially under 1, on the top floor on the hotel, with no lift. if you wanting to spend the day in Cheshire, or the designed outlet it’s a good place to stay. just think before booking.