柴郡出租公寓

「Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home. 」

「The whole house was completely spotless, parking spot round the back was very convenient. Great location. 」

「Fantastic apartment in a great location for visiting Chester. Parking is located a bit away from the property and can be a bit difficult to find but only a minor thing. Everything else was really good including the communications from the owner. Highly recommend. 」

「Location was great- 10 min walk to centre. Property was huge- good for hen/stag do, which it is probably aimed at. The property is tired, showers cold or low pressure/ not overly clean. Feels like it needs a good deep clean, wouldn’t want to walk round with bare feet. Unfortunately, one of our party cut their foot on smashed glass in the hot tub. Additionally, one of the children also found smashed glass on the floor in the living area but fortunately was not hurt. 」

「The host is very kind and helpful. The beds are very comfortable and the linens were perfect. The kitchen and bathroom were well stocked even with milk in the fridge. Beautifully decorated. We loved our stay. Thank you. 」