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皇冠飯店的評分

3 out of 5
皇冠飯店
7 London Street, Chertsey, England

評論

8.4

非常好

10 分，有夠讚；411 則評論中有 192 則" "
8 分，不錯哦；411 則評論中有 142 則" "
6 分，一般般；411 則評論中有 48 則" "
4 分，不太好；411 則評論中有 16 則" "
2 分，很糟糕；411 則評論中有 13 則" "

8.6/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Adrian

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good bar and accommodation
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Zarina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet mid-week getaway
Great bedroom. Lovely touches, good quality bedding and furnishings.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

GEOFFREY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Piter

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Richard

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A really good hotel with everything you need
A very nice character hotel, they put on a wonderful spread for a family celebration. Great atmosphere and a simply a nice place to eat at and stay.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Teresa

喜歡：整潔度和員工素質
Good

8/10 不錯哦

Jen

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
Cosy Hotel
Lovely stay, hotel food and service is great.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

MICHAEL

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent all round
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Neil

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kealy

商務旅客
Beautiful sweet hotel. Rooms were very clean, spacious and recently reburbished. Breakfast was excellent, worth every penny. Very cosy bar/restaurant attached. Highly recommend.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Andre

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Adrian

於 2023 年 11 月住了 1 晚

6/10 一般般

Roy

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
Central position, free car park
I stayed at this hotel for 3 nights with a group of friends. My room was on the ground floor of what I’ll call the annex. It was comfortable and well equipped, but the night time lighting was very poor with only bedside lamps, a desk lamp and standard lamp all of which had dark shades. The only window in the room was a set of French doors which led to the patio, not very private and there was noise from public areas and you couldn’t really open them for ventilation. Fortunately it had an effective air conditioning unit. The public areas were extensive inside and out. Food and drink prices were quite high in my mind, London prices I assumed. Breakfast was excellent. Restaurant meals were generally ok, but my main course for dinner was just luke warm. There were some alternate excellent restaurants close by. There was a large free car park although this got very busy on Saturday night mainly due a function going on. Staff were helpful and friendly. The annex had no lift. Not sure I would stay here again.
Bedroom, at night the room was very dark.
Bedroom, at night the room was very dark.
Bathroom, shower in batch (not good for those with mobility issues)
Bathroom, shower in batch (not good for those with mobility issues)
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Matt

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Stuart

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Simon

團體旅遊
喜歡：住宿環境和硬體
Great place to stay for Thorpe Park event
We had 3 rooms for 1 night and 1 room for 1 night for a friends visit to Thorpe Park. All good and lovely staff, comfy beds and a big bath to soak in after walking all day and night!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Shannon

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Desk staff were lovely and helpful especially with the lack of parking. When it came to the cleaners not so much, i could hear them shouting and swearing as they were cleaning the rooms waking myself up numerous times. I found used hygiene accessories next to the bed side table on arrival and hair around the plug hole. Only minor things but something that will easily be on the cleaning checklist. We stayed at this hotel for a trip to Thorpe park and met every need possible, only a 5 minute drive from the park and 24hr access along with plenty of eateries around to enjoy. Cheapest hotel around chertsey when booking. Definitely beats premier inn and travelodge as they were disgusting!
於 2023 年 10 月住了 2 晚
Simon 於 2023年11月13日回覆
Thank you for taking the time to review your stay

4/10 不太好

Elizabeth

家庭旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
Knackered!
Friendly welcome. Comfortable rooms however the ensuites need updating. Very poor night's sleep due to partygoers hanging round then air conditioning unit beeping and switching on and off all night! Tried to sort problem ourselves but unable to. Night porter rude.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Kerry

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable stay
We had a really enjoyable stay at The Crown. The room had everything we needed and more.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely Room, close to shops and restaurants very impressed and great value for money!
於 2023 年 10 月住了 1 晚
Simon 於 2023年11月13日回覆
Thank you for taking the time to review your stay

10/10 有夠讚

Georgina

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Didn't know what to expect as it was a pub and was very surprised at how nice it was. Staff friendly clean and in a very nice position to the town would definitely stay again
於 2023 年 10 月住了 1 晚
Simon and Vicky Pac-Pomarnacki 於 2023年11月16日回覆
Thank you for taking the time to review you visit

10/10 有夠讚

Mark

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very quaint and historic. Wonderful pictures and memorabilia from the distant past and origins of the facility.
於 2023 年 10 月住了 2 晚
Simon and Vicky Pac-Pomarnacki 於 2023年11月16日回覆
Thank you for your kind review

4/10 不太好

Ricky

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Booked a family room, when checked in and got to room found only a double bed! Spoke to reception who said they would bring a bed or can be moved to a family room, so as previous room was smalll opted for what we should have got! When we got to room they were making up a single bed which turned out to be just a chair bed which was so thin and uncomfortable even for a child, again contacted reception who said yes they are really uncomfortable but it’s all we have! So our 10yr old granddaughter had to sleep in same bed as us, not ideal. Room looked like it hadn’t been cleaned for a while with lots of large cobwebs around. Breakfast was nice but staff apart from1girl seemed more interested in drinking tea and chatting. On the whole a very disappointing stay
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Jack

於 2023 年 10 月住了 1 晚
Simon and Vicky Pac-Pomarnacki 於 2023年11月16日回覆
Thank you fornleaving a rating

10/10 有夠讚

Magnus

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth to stay
Charming place, superfriendly staff, nice beds, great egg breakfast ;-)
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Rev. Vincent，Palm Springs

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location in Cherstey, right in the center of the town. Easy walk to shops, eateries, convenience stores, Sainsbury's for shopping and cheap gas prices is virtually across the road on side street opposite. Easy free parking on site. Variety of rooms that can be requested in advance of arrival. Charming Crown Pub on site with good pub menu and drinks choices, though somewhat overpriced for a pub. I was visiting friends in the area and then leaaving for LHR for transatlantic flight next day. Big clean, comfy bed, super cozy and quiet for restful sleep. Bathrooms needs TLC, repairs and renewals. Surprised that there was no face flannel in bathroom or available upon request. Numerous business traveller/guests during business week. Would stay again and recommend.
於 2023 年 10 月住了 1 晚
Simon and Vicky Pac-Pomarnacki 於 2023年11月16日回覆
Thank you for taking the time to review your stay

8/10 不錯哦

Lee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight stay
Very nice clean rooms and nice balcony overlooking the garden seating area very nice bar and food was really good too def would stay here again
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Luis

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was terrible, far from the airport, the room has a moldy smell, couldn’t use the shower for lack of water, a very bad experience.
於 2023 年 9 月住了 1 晚
Simon 於 2023年11月13日回覆
Thank you for your review.

8/10 不錯哦

Katarina

於 2023 年 10 月住了 1 晚

8/10 不錯哦

Abbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Get what you paid for.
The reception staff were welcoming, however we were told on arrival that we had breakfast booked and what time to get up etc. we got up early for this only to be told no, we didn’t have breakfast included at all. Got up at 8:30am so wasn’t all that happy and ended up just leaving and going elsewhere. Room was decent, nice size and comfy beds. Also had air con/heater, nice coffee machine and tea etc. There was a few stains on the floor and the bathroom could of been cleaner. A lot of it was due to the hard water but this could of been cleaner and also the taps were really far back so hard to wash your hands without covering the entire sink. The bar staff were nice in the evening, fairly priced drinks and beer garden was really nice.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Lloyd

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Ian

商務旅客
喜歡：住宿環境和硬體和客房舒適度
Away for work
Booked as working away from home. No one on reception on arrival so followed the instructions on the desk and then a member of staff arrived. Room (number 2) was large and had chairs and a side table as well as a desk to work at. Bed comfortable. Room was not spotlessly clean, with cobwebs in the corners of the room and hairs on floor of bathroom. Lighting in room was not bright, and there were no ceiling lights. Parking was free.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Neil

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thorpe Park layover
Booked this hotel prior to a trip to Thorpe Park. Location was ideal and the hotel itself was fantastic.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

David

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Susan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

6/10 一般般

Gavin

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Jonny

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Suzanne

喜歡：整潔度、員工素質和住宿環境和硬體
The property was easily accessible and had on-site parking. The restaurant was convenient and the menu delicious
於 2023 年 8 月住了 3 晚
Simon and Vicky Pac-Pomarnacki 於 2023年8月23日回覆
Thank you for your review. We are pleased you enjoyed your stay

10/10 有夠讚

C w

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good
於 2023 年 8 月住了 1 晚

10/10 有夠讚

James

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Michelle

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy to find and a hidden entrance. Spacious, relaxing room. Lovely large double bed. More complimentary toiletries and coffee, it would have been perfect.
於 2023 年 8 月住了 1 晚
Team Crown 於 2023年8月8日回覆
Thank you for taking the time to leave the following comment :)

8/10 不錯哦

Dan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable beds and rooms good size and well furnished and we'll equipped. However had trouble getting loo to flush and telly signal kept breaking up. Other than that a great break
於 2023 年 8 月住了 1 晚
Team Crown 於 2023年8月8日回覆
Thank you for taking the time to leave the following comment :)

10/10 有夠讚

Joel

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質和住宿環境和硬體
Easy parking, comfy beds, great food
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Julia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

4/10 不太好

Phillipa

不喜歡：整潔度和員工素質
Pros- cosy bar, good price, clean bedding and towels, changed room when I asked, television and hairdryer in room. Great shower. Parking. Cons - dirty, changed room due to large wet stain next to bed that smelt, dirty corridoors and carpets, broken cupboard, holes in pillow case, room phone didnt work, fire alarm went off at 1.45am had to call reception from mobile to check safe to stay in building, rude man answerd stating faulty smoke alarm but no apology or further info offered. Hand wash ran out, had to climb to close roof blinds. Patron relieving himself in a bush in the carpark when i arrived. No one on reception you have to go an look for them. I didnt eat here so cant comment on the food. A place with lots of potential but sloppy on things.
於 2023 年 7 月住了 1 晚
Simon and Vicky Pac-Pomarnacki 於 2023年8月10日回覆
Thank you for your review, we will look into your comments

4/10 不太好

Tiffany

情侶出遊
不喜歡：整潔度和住宿環境和硬體
We arrived at 11.30 and explained that we would be checking in later after a wedding. We asked if we could leave our bag and we’re told that they didn’t have any space. The lady on reception was unnecessarily rude considering this must be quite a normal request at a hotel! We checked in later to find the most filthy room. Dusty, dirty, leaking taps, really unhygienic. The only saving grace was the food at breakfast which was really lovely quality and the restaurant area was clean and welcoming.
於 2023 年 7 月住了 1 晚
Simon and Vicky Pac-Pomarnacki 於 2023年8月10日回覆
thanks for your comments, sorry we weren't able to allow early check in as guests from the previous day do have until 11am to check out and we need time to turn the room around

10/10 有夠讚

Scott

於 2023 年 7 月住了 1 晚