Safari Tentalow in Chemung County

"We were only there overnight but everything was good "

"I recently stayed at the Canopy by Hilton Ithaca Downtown and overall had a very positive experience. The hotel itself is beautiful, clean, and clearly well maintained. The location is excellent, and the rooms were comfortable—especially the beds. Where the experience fell short was on the service side. The staff, while friendly, often came across as a bit disengaged and not particularly attentive. There were small but noticeable issues—like empty coffee stations and long wait times at the restaurant (we were told 45 minutes for food), which made it feel understaffed. That said, one staff member in the restaurant on Friday night made a genuine effort to improve the experience, which was appreciated. With a stronger focus on service and staffing, this hotel could easily match the high quality of its physical space."

"Excellent "

"The rooms were neat, the breakfast was great."

"Dirty sheets and flooring "

"yes"

"Perfect for what I needed. Restaurants close by. Breakfast was good at the hotel. Great deal!"

"the room temperature in the room was only heat 74 and a/c 55 it was 38 out and they told us because it was unable to lower heat, we should use a/c, so I ended up shutting every thing OFF the tv had no local stations, some free apps that were awful and CNN who wants to watch that station"

"On the plus side, the bathroom had a shower stall, and there was a large TV with cable channels in the room. On the other hand, our room had no chair of any kind and only one nightstand. Everything was unclean, with crumbs on the nightstand and floor. It was a big disappointment, because the hotel definitely has got a potential. "