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The Portland Guesthouse

4.0 star property

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Located close to Cheltenham Town Hall and Pitville Pump Room, The Portland Guesthouse has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cosy King Room

Cosy King Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Hair dryer
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Hair dryer
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard King

Courtyard King | Hypo-allergenic bedding, pillowtop beds, individually decorated

Courtyard King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Cheltenham, The Portland Guesthouse is in the city center and near a train station. Pitville Pump Room and Cheltenham Town Hall are notable landmarks, and travelers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Looking to enjoy an event or a game while in town? See what's going on at Kingsholm Stadium. Visit our Cheltenham travel guide
View more Guest Houses in Cheltenham
Map
51 Portland St, Cheltenham, England, GL52 2NX

What's nearby

  • Picture perfect walk through the park. Well laid out paths and playgrounds for the kids as well as some spectacular views. #LifeAtExpedia
    Pittville Park
    3 min walk - 0.3 km
  • F04AR9 Cheltenham Town Hall, Cheltenham, Gloucestershire, England
    Cheltenham Town Hall
    10 min walk - 0.9 km
  • Cheltenham Racecourse from Cleeve Hill
    Cheltenham Racecourse
    3 min drive - 2.1 km
  • The Promenade
    7 min walk - 0.7 km
  • Everyman Theatre
    7 min walk - 0.7 km

Getting around

  • Cheltenham Spa Station
    10 min drive

Restaurants

  • Greggs
    6 min walk
  • BrewDog Cheltenham
    6 min walk
  • The Airs & Graces
    3 min walk
  • Brewhouse & Kitchen
    5 min walk
  • The Cotswold
    2 min walk

About this property

The Portland Guesthouse

Upscale guesthouse near Cheltenham Town Hall
Located close to Pitville Pump Room and Cheltenham General Hospital, The Portland Guesthouse has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), free bicycle rentals, and smoke-free premises
  • Luggage storage and meeting rooms
Room features
All guestrooms are individually furnished, and include comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with digital channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Guests will receive a WhatsApp message from the property prior to arrival with check-in instructions. Guests must provide their mobile phone number in advance.

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 18 and younger eat free breakfast
Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

Frequently asked questions

Is The Portland Guesthouse pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at The Portland Guesthouse?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Portland Guesthouse?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Portland Guesthouse located?

Located in the heart of Cheltenham, this guesthouse is within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room. Cheltenham General Hospital and Cheltenham Racecourse are also within 1 mi (2 km). Cheltenham Spa Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Portland Guesthouse Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 81 out of 120 reviews
Rating 8 - Good. 28 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

Reviews

6/10 Okay

Damien

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were super friendly and it was very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Love the Portland Guest House, fantastic location for wide choice of restaurants in the town. The place is always spotless and the staff are so friendly. Entry is now via key box system and breakfast has moved over to Continental only. This still offers a good choice of food and drinks. Defo recommend the place.
Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Lovely place room clean and comfortable excellent breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house with so friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely guesthouse. Convenient location as a base for exploring the Cotswolds
Stayed 2 nights in Jun 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, breakfast was delicious! Easy walk to a lot of restaurants, pubs, M & S. Public parking across the street, laundry 3 blocks away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely building close to the city centre. The parking is close at a cost of £5 which is reasonable. The host is lovely. I had a decent sleep and the amenities were plentiful
Stayed 1 night in Oct 2025

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convienently located place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay

Lovely place, very comfortable, great breakfast and staff were awesome 10/10
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here again.

A beautiful property, tastefully decorated. Bedroom was lovely and very clean. Generous breakfast and lovely friendly hosts. Situated next to a beautiful park.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, had everything I needed and a comfy bed. Didn’t get breakfast as had to leave before it was served so can’t comment on that. One staff member I interacted with was helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff members!
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Disliked: Staff & service

Ok

One night stay. Bathroom clean. Room ok. Host reasonably friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheltenham Break

Wonderful location. Excellent Staff
Stayed 1 night in Jan 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value !

A great guest house within 5mins from shops and brewery quarter. Great value! Friendly and attentive staff and permit parking arranged for a £5 fee for our stay.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok but too small and had only one small silly chair. Breakfast was very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with a sparkly clean room and a very comfy bed. What more do you want!?
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room. Easy walk to High St & shopping. Close to Brewery Qtr & pubs/eateries. Little bit tricky getting close enough in parking zone, but didnt have a lot of luggage, so easy enough. Breakfast little overcooked, but ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent location. Parking available £5 per night. Did not go to breakfast which was 7am till 9am (bit early for us) check out was 11am. Friendly host. Comfy bed, warm room. Only down side you could hear the road traffic but that is probably because of the windows and being a period property and double glazed would not go with the look.
Stayed 1 night in Dec 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Friendly, Comfortable and Convenient Stay

Our overnight stay at The Portland guest house went very well. We managed to park close by and the check-in process was very speedy. Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor. The room was lovely - clean and cosy with quality bed linen. The breakfast was excellent with good quality produce and a comprehensive menu. The Portland is very well located. Just a short walk into the centre of Cheltenham. Would definitely recommend the Portland for a comfortable, convenient and friendly stay
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Liked: Cleanliness, amenities
The room was warm and clean; the beds were comfortable and the shower was good. The welcome could have been a little more effusive. Breakfast could definitely be improved. Refrigerate fruit juice. Offer toast, butter etc. Croissants looked a bit feeble.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place
Stayed 1 night in May 2025

8/10 Good

K.

Disliked: Cleanliness
Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room
Stayed 4 nights in Sep 2025