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羅徹斯特查塔姆假日飯店 - IHG 旗下飯店的評分

4 out of 5
羅徹斯特查塔姆假日飯店 - IHG 旗下飯店
Maidstone Road, Chatham, England

評論

8.0

非常好

10 分，有夠讚；972 則評論中有 355 則" "
8 分，不錯哦；972 則評論中有 370 則" "
6 分，一般般；972 則評論中有 136 則" "
4 分，不太好；972 則評論中有 58 則" "
2 分，很糟糕；972 則評論中有 53 則" "

8.4/10

整潔度

8.4/10

員工素質

8.4/10

設施服務

7.8/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Danny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
於 2022 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

Catherine

家庭旅遊
The venue was nice, i took my mum for her birthday so we can relax and enjoy the services, the pool and hot tub were not working during our stay, the pool was fixed on our last day of a 4days 3night holiday. It didn’t make the experience enjoyable seen as we were looking forward to the facilities.
於 2024 年 5 月住了 3 晚

6/10 一般般

Georgi

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Handy place to stay , reasonable price , good breakfast.
於 2024 年 5 月住了 1 晚

6/10 一般般

Anna-Marie

家庭旅遊
喜歡：整潔度和設施服務
The room was ok bathroom shower was awful no pressure at all so a shower took ages. The service in the restaurant was awful service took ages and food took ages. The reception staff however were lovely, polite and helpful. Also a positive the gluten free breakfast options was best I have seen at any hotel to date.
於 2024 年 5 月住了 1 晚
Priya 於 2024年5月23日回覆
Dear Anna-Marie, Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham and for all your feedback. I would like to apologise for not meeting your expectations. Please know your comments will be passed on to the right departments in order to make improvements for the future. We are pleased to hear you found our reception staff polite and you enjoyed our gluten-free range breakfast! We hope to see you again in the future. Kind regards, Priya Guest Service Manager

2/10 很糟糕

Ligia

不喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚
Priya 於 2024年5月8日回覆
Dear Ligia , Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham. Thank you for all your feedback. We hope to see you again in the future. Kind regards, Priya Guest Service Manager

10/10 有夠讚

Chelsea

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the spa
於 2024 年 4 月住了 1 晚
Damien 於 2024年4月14日回覆
Dear Chelsea, Thank you for choosing to stay with us a Holiday Inn Rochester- Chatham. Your feedback is extremely valuable to us in helping improve the guest experience in our hotel. I'm very pleased to hear you enjoyed your stay. We hope to see you again in the future. :) Kind regards, Damien Guest Service Manager

8/10 不錯哦

Amanda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Damien 於 2024年4月16日回覆
Good evening Amanda, Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham. We really appreciate your feedback and I'm very pleased to hear you enjoyed your stay with us. We hope to see you again in the future. :) Kind regards, Damien. Guest Service Manager

10/10 有夠讚

Belinda

喜歡：設施服務
Very nice place and people
於 2024 年 4 月住了 1 晚
Priya 於 2024年4月12日回覆
Dear Belinda, Thank you for choosing to stay with us a Holiday Inn Rochester- Chatham. Your feedback is extremely valuable to us in helping improve the guest experience in our hotel. I'm very pleased to hear you enjoyed your stay. We hope to see you again in the future. :) Kind regards, Priya Guest Service Manager

10/10 有夠讚

Sylvia Eileen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is convenient for where we needed to go. We have stayed there before. The staff are always friendly and willing to help in any way
於 2024 年 4 月住了 3 晚
Priya 於 2024年4月9日回覆
Dear Sylvia Eileen, Thank you for choosing to stay with us a Holiday Inn Rochester- Chatham. Your feedback is extremely valuable to us in helping improve the guest experience in our hotel. I'm very pleased to hear you enjoyed your stay. We hope to see you again in the future. :) Kind regards, Priya Guest Service Manager

8/10 不錯哦

Rebecca

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Pool and Gym very nice as an extra.Polite staff on desk. Modern restaurant Menu was limited as many items listed not available Bedroom needs to be cleaned under bed and skirting boards.
於 2024 年 3 月住了 2 晚
Priya 於 2024年4月4日回覆
Dear Rebecca, Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Priya

8/10 不錯哦

Dr Ruth

於 2024 年 3 月住了 3 晚
Priya 於 2024年4月21日回覆
Dear Dr Ruth, Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham. We really appreciate your feedback and I'm very pleased to hear you enjoyed your stay with us. I will be sure to share your comments with the team. We hope to see you again in the future. :) Kind regards, Priya. Guest Service Manager

10/10 有夠讚

Phyllis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel lovely friendly staff
Priya 於 2024年3月25日回覆
Dear Phyllis, Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Priya

10/10 有夠讚

Phyllis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel clean comfortable beds lovely buffet breakfast good range of food and staff very friendly
於 2024 年 3 月住了 1 晚
Priya 於 2024年3月25日回覆
Dear Phyllis, Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Priya

8/10 不錯哦

Martin，Bicester

喜歡：員工素質和設施服務
The property requires an upgrade. It would stand out because the rooms are large, the amenities are already in place, and the hotel is at a convenient location.
於 2024 年 3 月住了 2 晚
Priya 於 2024年3月23日回覆
Dear Martin, Thank you for taking your time to leave us feedback, we really appreciate it! We're so sorry for not meeting your expectations regarding your stay. Rest assured we will use your feedback to prevent this from happening again. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Maria

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff in breakfast room were lovely & helpful.. Food was lovely too
於 2024 年 3 月住了 2 晚
Priya 於 2024年3月23日回覆
Dear Maria, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Kamil

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very satisfied
於 2024 年 3 月住了 1 晚
Priya 於 2024年3月23日回覆
Dear Kamil, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

6/10 一般般

LISA

喜歡：員工素質
My room was ok, in need of a lick of paint and new carpet. Huge cobweb , clealiness could be better. A lot of the foid menu was unavaible. Gym out if use.Very standard stay, wouldnt go back
於 2024 年 3 月住了 1 晚
Priya 於 2024年3月23日回覆
Dear Lisa, Thank you for taking your time to leave us feedback, we really appreciate it! We're so sorry for not meeting your expectations regarding your stay. Rest assured we will use your feedback to prevent this from happening again. Take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Gordon

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice clean property, windows could do with replacing
於 2024 年 3 月住了 1 晚
Priya 於 2024年3月14日回覆
Dear Gordon, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

2/10 很糟糕

Matthew

於 2024 年 2 月住了 1 晚
Priya 於 2024年3月1日回覆
Dear Matthew, Thank you for taking your time to leave us feedback, we really appreciate it! We're so sorry for not meeting your expectations regarding your stay. Rest assured we will use your feedback to prevent this from happening again. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 不錯哦

loic

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
bien
於 2024 年 2 月住了 2 晚
Priya 於 2024年3月1日回覆
Dear Loic, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Florence

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best last minute decision
This was a last minute booking and I can honestly say we made the best decision. The staff were friendly and very helpful and we included breakfast as well which was really lovely.
於 2024 年 2 月住了 1 晚
Priya 於 2024年3月1日回覆
Dear Florence, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 不錯哦

r

於 2024 年 2 月住了 1 晚
Sara 於 2024年3月1日回覆
Dear R, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Sara

10/10 有夠讚

Zeal

於 2024 年 2 月住了 1 晚
Priya 於 2024年2月20日回覆
Dear Zeal, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 不錯哦

Kelly

於 2024 年 2 月住了 1 晚
Priya 於 2024年2月19日回覆
Dear Kelly, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Lee Wee

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 6 晚
Priya 於 2024年2月19日回覆
Dear Lee Wee, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Michael

於 2024 年 2 月住了 3 晚
Priya 於 2024年2月19日回覆
Dear Michael, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Stenberg

於 2024 年 2 月住了 3 晚
Priya 於 2024年2月15日回覆
Dear Stenberg, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

len

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay clean friendly modern
Friendly and helpful staff good overall cleanliness room clean fresh and well stocked. Would like to see some alternatives for menu option
於 2024 年 2 月住了 1 晚
Priya 於 2024年2月15日回覆
Dear len, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Taryn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This morning at breakfast this one lady called Dee stood out. She went over and beyond... i couldnt help but watch her. She made sure everything was perfect, no exaggeration. She made sure the food was out and presented nicely for others she was cleaning!. Emptying the tables...... the whole dining area she kept perfect and clean and all by herself. I had to stop and praise her fantastic job. Great dining experience thanks too Dee. 🙏
於 2024 年 2 月住了 1 晚
Priya 於 2024年2月13日回覆
Dear Taryn, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 不錯哦

Syed

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice and clean place. Rooms were clean and pleasant. Staff were friendly.
於 2024 年 2 月住了 1 晚
Priya 於 2024年2月13日回覆
Dear Syed, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

Matthew

於 2024 年 2 月住了 1 晚
Priya 於 2024年2月13日回覆
Dear Matthew, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
very helpful and friendly staff
於 2024 年 2 月住了 1 晚
Priya 於 2024年2月10日回覆
Dear David, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Andrew

於 2024 年 2 月住了 1 晚
Priya 於 2024年2月10日回覆
Dear Andrew, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

6/10 一般般

ronnie

商務旅客
喜歡：整潔度
於 2024 年 1 月住了 4 晚
Priya 於 2024年1月27日回覆
Dear Ronnie, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

6/10 一般般

Dean

於 2024 年 1 月住了 1 晚
Priya 於 2024年1月27日回覆
Dear Dean, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Jan

於 2024 年 1 月住了 1 晚
Priya 於 2024年1月27日回覆
Dear Jan, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Jacqui

於 2024 年 1 月住了 3 晚
Priya 於 2024年1月27日回覆
Dear Jacqui, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Donnamarie

於 2024 年 1 月住了 1 晚
Priya 於 2024年1月21日回覆
Dear Donnamarie, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Ade

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely night stay
It was amazing. Friendly staff and lovely breakfast.
於 2024 年 1 月住了 1 晚
Priya 於 2024年1月11日回覆
Dear Ade, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 不錯哦

Christina

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 5 晚
Priya 於 2024年1月11日回覆
Dear Christina, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Gaurav

於 2024 年 1 月住了 1 晚
Priya 於 2024年1月11日回覆
Dear Gaurav, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 不錯哦

Sean

於 2024 年 1 月住了 3 晚
Priya 於 2024年1月11日回覆
Dear Sean, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Richard

於 2023 年 12 月住了 1 晚
Priya 於 2024年1月11日回覆
Dear Richard, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

KICHUL

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Priya 於 2024年1月11日回覆
Dear Kichul, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 不錯哦

Julie

於 2023 年 12 月住了 1 晚
Priya 於 2023年12月27日回覆
Dear Julie, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Thapelo Benjamin

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Priya 於 2023年12月27日回覆
Dear Mr Thapelo, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All Great !
於 2023 年 12 月住了 1 晚
Priya 於 2023年12月27日回覆
Dear Richard, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager