I’ve stayed at many Hiltons and this was by far the worst managed, difficult to deal with facility I have encountered to date.
The staff was rude and had no idea what they were doing. Charging me for parking added insult to injury.
David
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Fabrice
情侶出遊
2025 年 7 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the bedroom 905 was very dirty, spider web, curtain broken, sheets with holes and we found hair or whatever in the bed. The AC are very dirty behing the door. I have pictures that I took first big disapoinment in a Hilton.
Fabrice
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Edward
2025 年 7 月 14 日
We enjoyed our suite as most hotels have one room that’s cramped quarters.
Edward
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Sumorya
情侶出遊, 團體旅遊, 家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel. Very clean and friendly staff.
Sumorya
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Richie
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Our room is very clean. I’m also like the fact that they have a free shuttle to and from the airport.
Richie
於 2025 年 7 月住了 1 晚
4/10 不太好
Lyndrick
家庭旅遊, 親子旅遊
2025 年 7 月 12 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The location for the property was ok and the lobby was nice but that's where the good experience ended. The bathrooms were not really clean, the tub looked dirty and had a ring around it and there was a lot of hair on the floor and counter area. In the room, there was a large vent that was hanging off the wall that was a safety issue for my children and the air purifier was extremely loud. The toilet was also broken and was continuously running for the entire time of the stay. Overnight, the thermostat went out and it was difficult to get a response from the staff. It needed two AA batteries but the staff member was not able to locate them and felt an engineer needed to be called. This could not occur overnight so a box fan was delivered to the room instead of the problem being resolved. The buffet breakfast was expensive and didnt taste good. The staff was not customer service oriented and were not receptive when these issues were brought to their attention. I will not be returning.
Lyndrick
於 2025 年 7 月住了 2 晚
10/10 有夠讚
AARTHI
2025 年 7 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed the stay!
AARTHI
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Edwin
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Safe environment
Edwin
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Margret
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
I liked everything about the property, it was smelling so fresh, the customer service was superb
Margret
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Larry
2025 年 7 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice. It’s near the airport but away from the highway noise. It’s nice having a suite, and staff are nice
Larry
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Lynnette G.
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
The property looks like a remodeled embassy suites. The door was stuck to my room and hard ti open. Dinner was delicious and expensive. Thought breakfast was free but was charged. Staff friendly and accomodating. Great indoor pool next to a well equipped gym.
Lynnette G.
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Bryan,High Point
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was terrific. Yolanda/Hotel texted us to inquire about our stay and whether we needed anything during it.
Bryan
於 2025 年 7 月住了 1 晚
6/10 一般般
Keyla
商務旅客, 家庭旅遊
2025 年 7 月 5 日
I paid my reservation with breakfast include and they charge it me again $65 dollars
Keyla
於 2025 年 7 月住了 1 晚
8/10 不錯哦
claudette
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度和住宿環境和硬體
Overall property was good
claudette
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Julie
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and super clean and spacious room.
Julie
於 2025 年 7 月住了 1 晚
6/10 一般般
Robynetta
2025 年 7 月 2 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Kitchen had 94 and no food bar closed early
Robynetta
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Monique
情侶出遊
2025 年 7 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed the stay overnight. Staff are excellent. Room was great and the food was very good.
Monique
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Gwendolyn
2025 年 7 月 1 日
喜歡:設施服務
This hotel is absolutely gorgeous
Gwendolyn
於 2025 年 6 月住了 1 晚
6/10 一般般
Joshua,Fullerton
商務旅客
2025 年 6 月 27 日
喜歡:整潔度、員工素質和設施服務
Check in was great. In room dining was quick and pretty good. The workout station in the room was terrific. I noticed the toilet had a lot of caulking around the base that was cracked. Upon waking up I could smell a sewer smell in the whole room and when I opened the bathroom door it was so bad. I didn't have time to change rooms or do anything so I aired the bathroom out, took a quick shower and left. I hope they fix it properly before someone else goes in there as it was not good and can't be good for you.
Joshua
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Keri
家庭旅遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great service! The shuttle to the airport is easy and the drivers are amazing!!!!!!
Keri
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Keisha
家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度
The system was down and we could not check in. The employee was snide when asked about the Hilton Honors membership. There was a used drink left in the refrigerator. When I asked about my complementary breakfast, we were told there was none. Only those on the 9th floor. I had to share my receiot at the check in counter to verify. Hospitality is not many of the employees strong suit.