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Aparthotel

Heaven in Charlotte Furnished Apartments

3.5 star property
Aparthotel with a 24-hour front desk, 9-minute walk to Spectrum Center

Choose dates to view prices

Heaven in Charlotte Furnished Apartments, in Queen City Quarter, offers a warm welcome and friendly staff. Guests enjoy self parking, WiFi, and elevator access. The smoke-free premises and 24-hour front desk provide convenience and peace of mind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

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About the neighborhood

Map
E Stonewall St and S Brevard St, Charlotte, NC, 28202

What's nearby

  • NASCAR Hall of Fame - 1 min walk - 0.2 km
  • Charlotte Convention Center - 3 min walk - 0.3 km
  • Queen City Quarter - 7 min walk - 0.7 km
  • Spectrum Center - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 0.9 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 9 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Amélie’s French Bakery - Uptown - ‬6 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬7 min walk
  • ‪401 Social - ‬4 min walk

About this property

Heaven in Charlotte Furnished Apartments

Aparthotel near Queen City Quarter
Located close to Spectrum Center and Bank of America Stadium, Heaven in Charlotte Furnished Apartments has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), a 24-hour front desk, and an elevator
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and separate dining areas.
More amenities include:
  • Memory foam beds and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 40-inch Smart TVs with Netflix and digital channels
  • Separate sitting areas, separate dining areas, and kitchens

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets are not allowed on beds or furniture. This property charges a USD 500 fee for any pet brought without prior approval.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 130.0 per accommodation, per stay
  • Service fee: 2.75 percent
  • A damage deposit of USD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms reflected in the photos may not be the same as the room given when guest arrives.
The property is not responsible for loss, damage, or theft of cash, jewelry or other valuables left unattended in guest rooms. Hotel is also not responsible for articles/valuables left behind by guests and found after the departure of the guest.

Property is also known as

Heaven Charlotte Furnished Apartments Apartment
Heaven Furnished Apartments Apartment
Heaven Charlotte Furnished Apartments
Heaven Furnished Apartments
Heaven in Charlotte Furnished Apartments Charlotte
Heaven in Charlotte Furnished Apartments Aparthotel
Heaven in Charlotte Furnished Apartments Aparthotel Charlotte

Frequently asked questions

Is Heaven in Charlotte Furnished Apartments pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 15 per day. Limited spots are available.

What time is check-in at Heaven in Charlotte Furnished Apartments?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heaven in Charlotte Furnished Apartments?

Check-out is at 11:00 AM.

Where is Heaven in Charlotte Furnished Apartments located?

Located in Uptown Charlotte, this aparthotel is within a 10-minute walk of Queen City Quarter and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). Stonewall Station is only a 2-minute walk and 3rd St - Convention Center Station is 6 minutes.

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Reviews

Heaven in Charlotte Furnished Apartments Reviews

9.0

Wonderful

8.8

Cleanliness

9.8

Location

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 0 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice, convenient location.
Stayed 6 nights in May 2023

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort, communication
I absolutely loved this property. So much to walk too. Staff was very nice. I would stay here again.
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every dime spent!

Our stay in this apartment is simply beyond amazing. The unit is very perfect for our family of four. The bed is comfy and the kitchen is complete. We love it. We'll definitely go back!
Stayed 2 nights in Nov 2018

2/10 Terrible

Whitney

Disliked: Cleanliness, amenities, communication
Just all around poor customer service experience
Stayed 3 nights in Aug 2023

2/10 Terrible

Holly

Disliked: Cleanliness, room comfort, communication

Disappointing and dirty

This was a disappointing stay from the start. I inquired as to where the “extra” shampoo and conditioner was located since all I could find was one tiny (one ounce) bottle of each for a five day (Tuesday through Saturday) stay. I’ve included a photo for reference. I was informed that that was all I would be provided with. As a woman with long hair, that conditioner bottle will barely make it one day, let alone five. And in an apartment meant for two people, I’m not sure how they think that is sufficient. On hotels.com this property claims that “free toiletries” are provided. But when you inquire about the toiletries, they tell you that they sent a separate email saying that a “starter kit” will be provided. They don’t say how insufficient the starter kit will be. They also do not provide wash cloths, or even tissues, so I washed my face with toilet paper. There was only one hand towel for the five days. For a room meant for two people. It was infuriating to know that supplies like conditioner were likely easily accessed in the locked closet (in the room) that stated “employees only”. The floors were filthy. My white socks were brown after about an hour. The shower curtain was mildewy and smelled. The laundry detergent was a dripping/leaking pile of 3 pods. I’ve included photos of these great features as well. I’m not sure why for over $1000 for the stay, a few minimal conveniences could not be included.
Stayed 4 nights in Apr 2023

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort, communication
The apartment was clean and very comfortable and it had an awesome view of the city. The staff was friendly and courteous and I would highly recommend staying here.
Stayed 3 nights in Apr 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort, communication

Fantastic property and location

We had a terrific 4 night stay at this property. The room was super clean and in great condition. The amenities at the property were amazing: beautiful pool, gym, and fantastic social/lounge spaces where we spent time (beautifully decorated!). A Whole Foods is downstairs, so shopping was easy. It is also within walking distance of everything. The concierge staff was awesome- really friendly and helpful. Would stay again!
Stayed 3 nights in Apr 2022

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful apartment, located across the street from the convention center and NASCAR HOF. Walking distance to stadium and lots of restaurants. I will definitely stay there again when I return to Charlotte!
Stayed 3 nights in Mar 2022

10/10 Excellent

Teri

Liked: Cleanliness, room comfort, communication

Great trip!!!

Great trip....a little confusing upon check-in..couldnt find the leasing office without calling but after calling was directed to it with ease.
Stayed 4 nights in Oct 2021

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Will definitely return. Fabulous location. Clean, safe and spacious.
Stayed 3 nights in Sep 2021

10/10 Excellent

Joanna

Liked: Staff & service, property conditions & facilities, room comfort

Heaven? Well, this sure comes close.

Perfect location, price, property, and near-perfect service. I almost wish I could live here. Starbucks and Whole Foods literally downstairs meant I only had to drive if I had an on-site meeting. Pool, dog park, gym all clean and well-maintained. And, bonus, garage parking where I never had trouble find a space.
Stayed 5 nights in Feb 2020

10/10 Excellent

e.g.,Maribel, e.g., Miami

Liked: Cleanliness, amenities
Apartment was beautiful and clean. View of the city was spectacular. The location was great also. All was amazing, comfortable, but for the sofas. The sofas are not comfortable. I will definitely stay here again
Stayed 3 nights in Jan 2020

8/10 Good

Brad, Dayton ohio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice apartment. A little sterile and the couch was not very comfortable, but the full kitchen, nice bathroom and bedroom and access to the rooftop lounge and workout facilities were a big plus! There was no shampoo or soap for me but there was a Whole foods on the same building....that was nice...the location was awesome!
Stayed 3 nights in Oct 2019

10/10 Excellent

Ann, North Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. We enjoyed every minute and definitely recommend.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful all the way around. Having the Whole Foods under the apartment was so easy and convenient and the pool area was beautiful.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couch was uncomfortable. The apartment was very nice other than that. It was nice having a washer and dryer too. The amenities were nice to use , although a little disappointing that the pool and hot tub were drained.
Stayed 3 nights in Sep 2019

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful space and building

Amenities at the building were great. Only issues we had was the pool was leaking so it drained completely during our stay. Other than that everything was perfect. The next building over is a whole foods, so getting fresh made eats was easy and fast. Couldn't have asked for a simpler check in or nicer stay.
Stayed 3 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Great location and amazing view. The Apartment was awesome!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view and it was truly a luxury apartment. I would definitely recommend.
Stayed 2 nights in Jun 2019

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for Charlotte convention center!

Perfect if you're attending a convention in Charlotte!
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service
This place very much so looks like the photos but did not offer the same feel as the photos. For one the restrooms - neither of the two - were not clean. I took it upon myself to make at least one bearable; and the mattress is clearly worn. Every time I laid on it, it sinked as if it was giving up. Furniture is cheap and is simply there. Not cozy or comfortable. The whole place is like that simply...empty. Simply, the place was disappointing. Outside of not being clean, there were multiple fire alarms, one elevator working on the day of my arrival, and the people who communicated with me about this property, never responded to my concerns. They simply wanted the booking and that's it. Don't be lured folks. Stay at a nearby hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Pelican Residences in 400 E. Stonewall St Charlotte NC its an very good location with a awesome views of beautiful uptown Charlotte the 2 bedroom condo is very spacious and has high quality appliances. The pool and the the entertainment area around it is phenomenal. Great experience overall and I would highly recommend Pelican Residences for stay
Stayed 2 nights in Jun 2019

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale Uptown

Great location. Walking distance to Whole Foods and Westin hotel. Check in was a little confusing (navigating in the building). Beautiful apartment with views of Uptown and awesome amenities...pool, gym, and resident common area.
Stayed 3 nights in Apr 2019

4/10 Poor

Keith

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty Sheets!

Bed linens were dirty. Looked like bottom sheet was changed but top sheet had body hair all over it! Gross!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean and comfortable

Great location, clean and comfortable. Would have been nice to have a 1-day supply of coffee items - like a coffee filter that fits the machine. Perfect for a conference at the Westin!
Stayed 3 nights in Mar 2019